I had a decent win at Captain Cooks Casino but the withdrawal took over a week and then they asked for extra papers out of nowhere. The whole process felt slow and unclear from the moment I requeste... See more
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always a pleasure playing all my favorite games i love and more. payouts are almost always in my account earlier then promised, tech support and my buddy Chip are very knowledgeable and always eager... See more
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Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more
Company replied
Hi I win 3000 nz dollars and only receives 2100 and nothing to do with bonus first time I have ever been short before. I have proof of the winnings . This has never happened before I always get paid t... See more
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Company details
About Captain Cooks Casino
Written by the company
CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
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4.4
Excellent
5K reviews
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Reply from Captain Cooks Casino
Thank you for your positive feedback! We're always here to provide good service at Captain Cooks Casino.
You all very professional and nice
11 May 2026
Reply from Captain Cooks Casino
We're glad to hear that you find our team professional and nice! We aim to provide the best service at Captain Cooks Casino.
Customer Service Brilliant
Customer Service Brilliant
Able to contact and immediate response available 24/7
11 May 2026
Reply from Captain Cooks Casino
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Reply from Captain Cooks Casino
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Reply from Captain Cooks Casino
We're thrilled to hear that you're amazed with our service! Thank you for playing at Captain Cooks Casino.
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9 May 2026
Reply from Captain Cooks Casino
Thank you for your kind words! We strive to be the best for our valued players like you.
Reply from Captain Cooks Casino
We're glad to hear that you're consistently satisfied with our service! We aim to keep the standards high at Captain Cooks Casino.
Id problems
Id problems. If you’re from Ontario you’ll have an issue with uploading your id to have a withdrawal approved. The site insists that there is a date issued appearing on the id. Ontario doesn’t put a date issued on a driver’s licence. The date of expiration should confirm that the driver’s licence is valid. Having to then upload a passport is the only work around. If you’re licensed to offer gaming in Ontario maybe you could update your policies to reflect what are the government policies in the jurisdiction rather than having customers jump through hoops to comply. Once the hoop jumping is complete there’s still a long wait period to receive funds. Enough of your excuses that you have to ensure security of the funds transfer process. Do the numerous other sites that process withdrawals with hours rather than days send their funds out without regard to secure transfers? I think not.
8 May 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for your feedback. If you are paying from Ontario, you will need to comply with the relevant regulations and this will involve having up to date identification. This applies to all casinos that follow the licensing rules.
If you having issues, please contact our 24/7 support team who will be able to assist you and help you get your winnings.
Best of luck at the casino.
Reply from Captain Cooks Casino
Thank you for your positive feedback! We're always here to provide great service at Captain Cooks Casino.
Reply from Captain Cooks Casino
We're glad you appreciate our fast and friendly service! Your satisfaction is our top priority at Captain Cooks Casino.
Reply from Captain Cooks Casino
Congratulations on your bonus! We're always happy to add a little extra to your gaming experience.
Interesting
The only way I could do that was if you wanted me too I could come and pick it out and then I can go pick up it from
6 May 2026
Reply from Captain Cooks Casino
We're glad you're enjoying your experience with us! Keep playing and winning at Captain Cooks Casino.
Best Casino ever hands down!!!!!
5 May 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for your kind words! We strive to provide the best service at Captain Cooks Casino.
Had a great experience playing most…slots
Had a great experience playing most wins I won online
3 May 2026
Reply from Captain Cooks Casino
We're thrilled to hear about your winning streak at Captain Cooks Casino! Keep the good times rolling!
Great casino with awesome payouts
Great casino with awesome payouts! More payouts then any other casino that I have played. Love playing at Captain Cooks!
4 May 2026
Reply from Captain Cooks Casino
We're thrilled to hear you're enjoying our payouts! We hope you continue to have great luck with us.
Reply from Captain Cooks Casino
We're happy to have been able to assist you! Don't hesitate to reach out if you need any more help.
Reply from Captain Cooks Casino
We're glad to hear you're satisfied with our services! We aim to provide the best for our players.
Reply from Captain Cooks Casino
We're thrilled to hear you love our site! Thank you for your support.
Reply from Captain Cooks Casino
We're glad to hear you're satisfied with our service! We aim to provide the best for our players.
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