CaminoWays.com Reviews 

780
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the trip itineraries are exceptionally well organized and stress free. Travelers enthusiastically praise the seamless luggage transfers, helpful guides, and comfortable, clean accommodations throughout the route. Some reviewers were not happy with specific accommodations located far away from the main trail or town centers. A few other people also felt that certain properties lacked adequate cleanliness, while others encountered issues with poor food standards or unhelpful staff. Additionally, a small group of consumers reported occasional problems regarding mismanaged luggage logistics or unexpected itinerary changes.

What people talk about most

Service

Consumers find service to be positive, highlighting smooth logistics and reliable luggage transfers that made... See more

Location

Customers consistently note ambiguous experiences with location, as opinions on where they stayed vary widely... See more

User experience

Users describe positive interactions with user experience, highlighting how reliable planning and seamless... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members and tour guides as... See more

Quality

People report positive experiences with quality, highlighting that the accommodation was generally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We chose to have Camino Ways book our accommodations and to transfer our luggage. So glad we did! Excellent accommodations- although some outside of town, was well worth it! - and our luggage was alwa... See more

Company replied

Rated 5 out of 5 stars

All well organised no issues. One thing to note - walk was harder than anticipated and just as well we were fit before starting! 27k sometimes on very hilly terrain in temperatures reaching 30C and... See more

Company replied

Rated 5 out of 5 stars

My partner and I are not good at planning things together. Add in the last minute nature of our trip (1 month before departure), and the realization that we would be booking >10 different hotels in >... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Camino Ways. The hotels they booked us in were all good. The last hotel in Baiona was fabulous. It was a mystery. We left our luggage each day and it arrived at our nex... See more

Company replied


Company details

  1. #9 of 11 best companies in Tour Operator
  2. #11 of 14 best companies in Travel Agency

Written by the company

At caminoWays.com, we all share a common passion: The Camino de Santiago. As one of the most loved tour operators for the Camino, we have been helping pilgrims discover the joy of the Camino de Santiago for more than 15 years. When booking with us, there is no intermediary. We have great connections and relationships with local businesses along the Camino, and we book local hotels, taxis and guides for you directly. This is the belief on which CaminoWays has been built, and this personal touch gives our clients a high degree of satisfaction.

Your Camino, in safe hands

Written by the company

Walk the Camino with confidence
For over 15 years, we’ve helped pilgrims enjoy the Camino with carefully selected accommodation, luggage transfers and support throughout their journey.

Support throughout your Camino

We’re here when you need us

We’re here when you need us
From the moment you book until you finish your journey, our team is here to support you. If something unexpected happens along the way, you can contact our 24/7 emergency support team for help.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

780 reviews

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4.5

All reviews

(780)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

What a wonderful journey we had

What a wonderful journey we had. Camino Ways did a 5 star job of organizing, communicating and ensuring our journey was flawless. Looking forward to booking another leg of the trail.

8 September 2026
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Reply from CaminoWays.com

Thanks Angel! a lovely thing to read. Here whenever you're ready for the next stretch. Buen Camino.

Rated 5 out of 5 stars

Camino walk

Going thru the villages on the walk was awesome and the hotels that were booked for us were very nice!

8 September 2026
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Reply from CaminoWays.com

Thank you, Linda. Good to hear the luggage and the hotels did their job. The breakfast timing is a fair point in the heat. We'll take it up with the hotels on that route!

Rated 5 out of 5 stars

Big thank thank you to the CaminoWays TeamAnd Maria our guide from Doiro Guides

Our group was so impressed by all of the reliable organization of great suggested hotel selections, the daily luggage transfers, and the selection of our Camino guide that the CaminoWays Team had worked with us in putting together for the stages we selected for our 7 day, 128 km Camino from Baiona to Santiago. We loved that if you followed the process each morning, that when we arrived at our next destination, everything was waiting for us. The daily half board for breakfast and dinner was brilliant as it made it so easy for departure and arrival each day, given that we were a group of 7 of us, which helped avoid having to select a different place each evening for dinner after a long day of walking. We absolutely LOVED our guide Maria from Doiro Guides. She shared historical info at the start of every morning, tips on keeping our feet in good shape, and stayed back with the two of the seven friends in our group, who were walking at their own pace. When these two folks got food poisoning she was right there getting them to a clinic and then getting transportation to the next city and hotel and offering info on the pharmacies in each town for folks that might need more moleskin for their feet, etc. Maria would also provide recommendations for lunches at our halfway point on the trail each day. I cant say enough about this amazing human being!! Thank you so much Maria, you truly made our trip so incredibly memorable!! I would highly recommend CaminoWays and their team to friends and family and would use them again for another Camino in the future!!
And big thank you to the team for all of the back and forth details you helped us with over the last year to pull our Camino together for everyone. Truly Amazing service and knowledge sharing over the last year in preparation for our Camino as well!!

31 August 2026
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Reply from CaminoWays.com

Lisa, thank you. Maria and the team at Doiro Guides will both see this.

What stands out is that she stayed at the back with the two walking at their own pace and that when they fell ill she had them at a clinic and the transport arranged before it became anyone else's problem. That's exactly what a guide is for.

Glad the half board earned its keep and thank you for remembering the year of planning!

Come back for another stretch whenever you're ready. Buen Camino.

Rated 5 out of 5 stars

Everything was as we expected

Everything was as we expected! The trip was great. Thanks for all the help and guidance.

12 September 2026
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Reply from CaminoWays.com

Thank you! Great to hear the trip lived up to it. Any time you fancy another stretch, we're here!

Rated 4 out of 5 stars

Routes longer than we were told would be

Routes longer than we were told would be

9 September 2026
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Reply from CaminoWays.com

Thank you Mary! Stage distances are something we should be getting exactly right. We're going back through the distances in our route notes. It's genuinely useful to hear and we're glad the trip was a good one despite it.

Rated 5 out of 5 stars

Reliable luggage moves and great…

Reliable luggage moves and great hotels.

Only improvement would be earlier breakfast times as it was very hot and we wanted to start walking early.

16 September 2026
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Reply from CaminoWays.com

Thanks a lot Linda! Good to hear the luggage and the hotels did their job. The breakfast timing is a fair point in the heat, leaving later than you'd like changes the whole day. We'll take it up with the hotels on that route.

Rated 4 out of 5 stars

Reception at airport

Reception at airport, transfers, accommodation were top notch

16 September 2026
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Reply from CaminoWays.com

Thank you! Getting you met at the airport and moved between places without fuss is the part nobody should have to think about, so we're glad it felt that way. Thanks for walking with us!

Rated 5 out of 5 stars

Our trip was incredible

Our trip was incredible! And the best thing was our guide, Maria!! She made are experience so much better with her kindness, patience and knowledge. I would highly recommend Camino Ways!! Thank you

15 September 2026
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Reply from CaminoWays.com

Thank you for this!

We'll make sure María sees it. Kindness, patience and knowing the ground are exactly what we hope for in a guide, and hearing all three named in one sentence is the best feedback she could get.

Thank you for the recommendation,and come back and see us whenever the next Camino calls!

Rated 5 out of 5 stars

Everything went really smoothly

Everything went really smoothly. They worked with me to build an itinerary that I thought I could achieve and it was just right. I was tired enough to need a siesta both day but not so exhausted that I was in tears. Most of the places we stayed were absolutely delightful. The food was excellent and CW was always responsive to my questions. The one thing that would have been useful is a brief introduction to the itinerary to know what to expect.

15 September 2026
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Reply from CaminoWays.com

Thank you! Getting the daily distances right for the person walking them is the hardest part of planning a Camino, so it's good to hear we judged yours well.

And thank you for the idea about a short introduction to the itinerary before you set off.

Buen Camino!

Rated 5 out of 5 stars

Maria was fantastic as a guide

Maria was fantastic as a guide. Not only was she extremely knowledgeable, she helped those of us who were slower walkers feel comfortable going at our own pace and encouraging us on those days when the hills were never ending

Lastly, I want to personally commend Maria when I came down with food poisoning and made the foolish decision to walk that day. Unfortunately, I did not recognize how dehydrated I was and needed emergency help on the trail. I don’t think my outcome would have been a positive outcome without her.

She is a true asset to your company .

Warmest regards
Robyn

15 September 2026
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Reply from CaminoWays.com

Thank you for this and above all we're glad you came through it well!

We'll be passing your words straight to María and to her manager. Knowing the route matters, but knowing when someone on your group is in trouble matters more and she got that right.

Be kind to yourself about the decision to walk that day. Dehydration creeps up on people and you did the right thing in the end.

Rated 5 out of 5 stars

Excellent Customer Service

During the planning stages, we made many changes to our trip, and CaminoWays accommodated every one of them, including all pricing adjustments. Even while we were traveling, their team responded promptly whenever we had questions or needed assistance.

This is the third time I have used CaminoWays, and I will continue to use them for future trips. I have also recommended them to friends and family without hesitation.

Thank you for the excellent customer service, responsiveness, and support throughout the entire process. CaminoWays helped make our journey a wonderful experience.

15 September 2026
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Reply from CaminoWays.com

Hi Eunice,

Thanks and thank you for coming back to us three times over.

Changing a trip during planning should never feel like an imposition, so we're glad it didn't. And we're pleased the team was there when questions came up mid-walk, which is when it matters most.

Whenever the next one calls, you know where we are!

Rated 4 out of 5 stars

Our Guide Maria was wonderful

Our Guide Maria was wonderful, caring and inspiring. The one thing that was bad was arriving at our hotel in Caldes De Reis on a Sunday where the hotel is 2 miles away on top of a hill and there are no taxis on Sundays. There should be shuttles available on Sundays for pilgrims. It is very hot and a dangerous part of the freeway. I felt very bad for our guide who got no help from hotel , taxi companies or Camino Ways.

15 September 2026
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Reply from CaminoWays.com

Thank you for raising this and we are sorry.

A hotel two miles uphill, no taxis on a Sunday and a road that is not safe to walk is a combination we should be planning around. We are reviewing the Sunday arrangements for that accommodation.

We are glad María was there. Handling situations like this is part of what a guide is for and she did exactly that.

Rated 5 out of 5 stars

Well organised trip

The booking process is easy. The accommodation is generally nice.I would have liked a nicer hotel in Bilbao, but the hostel was fine. It's great to have everything organised. It was a challenging Camino at times but thoroughly enjoyable.

3 September 2026
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Reply from CaminoWays.com

Thank you for taking the time to write and for the honest note about Bilbao.

For clarity, and for anyone else reading: the property in Bilbao is a small hotel rather than a hostel, with private ensuite rooms. The Spanish word hostal is a common source of confusion for English speakers, as it refers to a modest hotel rather than shared accommodation.

Your point is well taken nonetheless. It is a simple choice for a city stop, and depending on the time of year and availability, there is often a good range of alternatives in Bilbao.

We are delighted the Norte offered the right balance of challenge and enjoyment and grateful you chose to walk it with us!

Rated 4 out of 5 stars

Good but could improve

My experience with Camino Ways was good. They supplied what they advertise which is a well organized trip. The Hostels were pretty good except for one which didn't have a fan for my room and it was in the low 90s when I was there. If I could offer advise on what could be done better it would be to revise the way they communicate the itinerary. I think they could re-think their method of showing the itinerary. We had to stay 2 nights at the same hotel, twice. The process and km to be walked wasn't very clear. Sounds picky but frustrating to us. Other than that, they did a nice job.

15 September 2026
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Reply from CaminoWays.com

Dear Rod,

Thank you for taking the time to share such detailed feedback. We’re glad to hear that overall you had a good experience with CaminoWays and that you found the trip well organised.

We’re sorry to hear about the room without a fan, particularly with the high temperatures during your stay. It is worth noting that air conditioning is not a standard facility in many of the smaller and traditional accommodations in northern Spain and Portugal, where the climate has historically meant that it has not been as common. We understand, however, that with the unusually high temperatures during your Camino, having a fan would have made a significant difference to your comfort.

We also really appreciate your comments about the itinerary. We understand how having two-night stays at the same hotel, together with the way the stages and kilometres are presented, could make the itinerary less clear than expected. We’ll share your feedback with our team as we continue to look at ways of making our itineraries easier to follow.

Thank you again for your feedback. We’re pleased that, overall, you felt we did a good job organising your Camino.

Rated 5 out of 5 stars

Reliable

Reliable. Good choices for hotels.
Accommodated my request for the Paradores in Santiago.

14 September 2026
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Reply from CaminoWays.com

Thank you for your kind review! We’re delighted to hear that you found our service reliable and were happy with the hotel choices.

We’re especially pleased that we could accommodate your request to stay at the Parador in Santiago and help make the final part of your Camino a special one.

Thank you for choosing CaminoWays and we hope to welcome you back for another Camino adventure in the future!

Rated 4 out of 5 stars

Holiday

Great motels picked
fantastic luggage transport service
Prompt answering questions

1 September 2026
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Reply from CaminoWays.com

Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the accommodation, luggage transport service and the support from our team.

It was a pleasure helping you organise your Camino, and we hope to welcome you back for another Camino adventure in the future! 😊

Rated 4 out of 5 stars

My review

For the most part, the service was great. The only thing is that I don’t think you should advertise five star and four star accommodations when your places don’t qualify. Also, it would have been nice to stay in the city. I understand we had a larger group, but it would’ve been better to stay closer to the city.

31 August 2026
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Reply from CaminoWays.com

Thank you for taking the time to share your feedback Liz. We’re pleased to hear that, for the most part, you were happy with the service.

We’re sorry that some of the accommodation and locations did not meet your expectations. We understand that staying closer to the city centre can make a big difference, especially when travelling as a group.

Regarding the accommodation ratings, we appreciate your comments. The star classifications we provide are based on the official or local classification available for each property, although we understand that the standard and experience can vary between hotels and locations. We’ll certainly take your feedback into consideration when reviewing how we present these options to our guests.

Thank you again for your feedback. It’s very helpful to us as we continue to improve our service and the experience we offer our guests.

Best wishes,
The CaminoWays Team

Rated 3 out of 5 stars

Dissapointing experience

All my correspondence with 'Camino Ways' was good before I set out on my trail. However, I was very dissapointed , although I was a solo traveller, that all of the chosen accommodation for me had no english speaking fellow travellers to converse with during breakfast ,dinner or other social evening gatherings. I had mentioned that I was hopeful to meet other people and that it was an important part of my whole camino experience.
Google translate had to be used to specify dinner times , transfer arrangements etc in many guesthouses. I was also the only person eating at one guesthouse and had nobody to converse with , which I found very lonely and dissapointing.

29 August 2026
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Reply from CaminoWays.com

Dear Mary,

Thank you for taking the time to share your feedback. We’re sorry to hear that your Camino experience was disappointing, particularly as meeting and connecting with other English-speaking travellers was an important part of the experience you were hoping for.

We understand how difficult it must have been to find yourself alone at some of the accommodations, especially when travelling solo. Unfortunately, as the Camino is made up of many small, independent guesthouses and rural accommodations, we cannot guarantee that other English-speaking pilgrims will be staying at the same properties or travelling at the same time.

We’re also sorry to hear that communication was difficult at some of the accommodations. We understand how frustrating this can be when you are trying to arrange dinner times or transfers.

Your feedback is very valuable to us and we will take it into consideration when advising solo travellers who are specifically looking for a more social Camino experience.

We’re glad to hear that your communication with our team before your trip was positive and we’re sorry that the experience on the Camino itself did not live up to your expectations.

Rated 5 out of 5 stars

An Unforgettable Camino de Santiago…

An Unforgettable Camino de Santiago Experience! ⭐⭐⭐⭐⭐

I had an amazing experience with Camino Ways! Everything was perfectly organized, from the hotel accommodations to the luggage transfers, making my Camino de Santiago journey smooth and stress-free.

As someone who follows a gluten-free diet, I was especially impressed that I was able to enjoy gluten-free breakfast and dinner at every hotel throughout my journey. This made such a difference and allowed me to focus on enjoying the Camino without worrying about my meals.

The accommodations were wonderful, and the entire experience exceeded my expectations. Walking the Camino de Santiago was truly unforgettable, and Camino Ways helped make this journey even more special.

I highly recommend Camino Ways to anyone planning to walk the Camino de Santiago. Thank you for such a wonderful experience!

14 September 2026
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Reply from CaminoWays.com

Dear Ana,

Thank you so much for your wonderful review! ⭐ We’re delighted to hear that you had such a memorable Camino experience and that everything, from the accommodation to the luggage transfers, helped make your journey smooth and stress-free.

We’re especially pleased that we were able to accommodate your gluten-free dietary requirements throughout your Camino. We know how important it is to have peace of mind when it comes to meals, so it’s fantastic to hear that this allowed you to fully enjoy the experience.

Thank you again for choosing CaminoWays and for recommending us to other pilgrims. It was a pleasure to be part of your Camino, and we hope to welcome you back for another adventure in the future!

Rated 4 out of 5 stars

Very organized

Very organized. 2 hotels I would not recommend to stay because the food and lodging was not good. The rest of arrangement was excellent. The response was quick during the walk.

9 May 2026
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Reply from CaminoWays.com

Thank you for taking the time to share your feedback. We’re glad to hear that you found the trip very well organised and that our team was quick to respond whenever you needed assistance during your Camino.

We’re sorry to hear that two of the accommodations did not meet your expectations, particularly regarding the food and lodging. We take this type of feedback seriously and will share your comments with our accommodation team so they can review these properties.

We’re pleased that, overall, the arrangements worked well for you and we really appreciate you highlighting both the positive aspects and the areas where we can improve.

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