Ordered 2 cakes from here recently. The first was a large surfer board cake. This cake's decoration was a poor standard in comparison to the photo online. They made no adjustments to the decoratio... See more
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Company details
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Caker Street is a one stop cake shop for all your occasions. You name it we cake it. We are an online cake shop delivering all kinds of cakes, cupcakes & party accessories the next day all over England.
Contact info
Unit 7, Barrett Industrial Park, Park Avenue, UB1 3AF, Southall, United Kingdom
- 02039003100
- info@cakerstreet.com
- cakerstreet.com
Hasn’t replied to negative reviews
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I bought a cake for my sons birthday a…
I bought a cake for my sons birthday a month before and the cake arrived 2 days after his birthday , I asked for a refund and they said they will but its been 1 and a half months and still no refund I have emailed and texted but no answer
Great cakes
Great cakes. Thought id try and see how the cakes tasted and lasted and how the delivery went as may order for a wedding. Came next day ,3 days later they were still as good. 7 day use by date . Well packaged and beautifully decorated. Will definitely be using in the very near future.
Fast and swift response once enquiry…
Fast and swift response once enquiry was made. Was able to upload what I wanted, fingers crossed for on the day but so far I am very pleased with service
Very easy to make your order will do…
Very easy to make your order will do another review one i have seen the cake
Great communication
Great communication, very straightforward, eagerly awaiting oUr cake arrival!
Bought for GF relatives but delicious…
Bought for GF relatives but delicious to even non GF people
Amazing cakes
I always order my cakes from caker street they are amazing!
5 Star
Second time ordering a cake from Caker ST. They never disappoint. Amazing cakes and they work on short notice which is perfect! 5 star service! Highly recommend!
Icing everywhere marzipan falling off…
Icing everywhere marzipan falling off letters are covered theres pins in the cake which they dont twll you about sponge is dry do not recomend
I was order my cake and when I cuted…
I was order my cake and when I cuted inside cake hair and I was calling this company refund my money they told me okay but they didn’t receive my money it was my birthday I was cry horrible cake inside hairrrrrrr …. Send my money back ..
Birthday 🎂
“The birthday cake was lovely and very tasty. Thank you!”
Easy to place and order and quick…
Easy to place and order and quick response to query beforehand
Happy 20th Birthday cake
Was very happy with my daughter’s birthday cake , it’s our second time ordering and always very happy.
Great service and lovely cake.
Happy to share my feedback.
Marina
Super quick service and were able to…
Super quick service and were able to accommodate a short notice request!
Amazing Cake ! Thrilled with it !
Right from the start the communication was excellent. I sent a photo of what I wanted. It was very unique and they were very helpful. I asked for a couple of changes and nothing was too much trouble. Nothing could have prepared me for how excellent the cake was " in the flesh" It was just perfect ! Everyone commented on how amazing it was. Not only did it look amazing, the taste was lovely. It was a delicious cake. It was for my Husband and he was thrilled with it. I would not hesitate to recommend them.
Cake ordered for a big birthday
Cake ordered for a big birthday, well in advance and paid for selected delivery date ahead of the birthday…….. apparently they are their rules so we followed them!
Well, no cake arrived until 3 days after the delivery date, we had to buy a second cake from a supermarket.
So….. the cake arrived 3 days late, it was broken, had slipped off the base, decoration had fallen off and totally inedible.
Email after email and promises of refunds, nothing has materialised. 3 weeks gone by and they are still ignoring emails and have not fulfilled their word!
Do not entrust your special occasion to them! Would never never recommend them to anyone, ever! They are not able to meet the claims they make on their website.
Did not receive the cake
I ordered a very expensive cake for my son’s birthday, I needed the cake on 22nd of February, I ordered it on 6th of February, and guess what, no cake was delivered. So I will have to go and buy him a supermarket cake for his party. Awful customer support, tried all morning for hours and hours to call them and no answer. After about 6 hours of trying to call and multiple voice messages I did receive an email saying that they can’t get hold of the carrier. Do not order from them, very fast and reliable to take the order, unfortunately not reliable to deliver or to communicate
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