Tom went above and beyond to help us with two mortgages. He gave honest and helpful advice and took time to explain our options. Tom and the team were easily contactable and went to great lengths to c... See more
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I'd had a bad experience with another mortgage brokers and a friend recommended I speak with Kyle at Caenstone. I'm so glad I did. From our first meeting Kyle took me through the options avai... See more
Company replied
Had superb service from Tom Knee who arranged our mortgage. Tom could not have been more helpful, was excellent at communicating and keeping us up to date as things progressed and gave us such clear o... See more
Company replied
I don’t often write reviews but this was one I had to write. Tom Knee at Caenstone has been absolutely fantastic throughout our move, giving great mortgage advice, with outrageously fast turnarounds.... See more
Company replied
Company details
Information provided by various external sources
Trusted advisors offering a personalised service from first time buyers to portfolio landlords.
Contact info
40 Bank Street, Canary Wharf, E14 5NR, London, United Kingdom
- 02031029545
- hello@caenstone.com
- caenstone.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Execellent service
Execellent service! Hassle free process, Canenstone suggested the right product for my need,

Reply from Caenstone Mortgage Advisors
Perfect service provided
Tom was fantastic and provided a brilliant service - he supplied us with all of the information we needed in plenty of time but didn't overload us with more than was necessary. This also applied to his communication style in that we never felt we had to chase for anything, but we also didn't feel bombarded with communication - very balanced and appreciated. In addition, Tom was extremely responsive (refreshing) and efficient in answering our queries and proactively kick-starting different parts of the process. Couldn't have asked for anything more and will absolutely recommend to others/use again in the future!

Reply from Caenstone Mortgage Advisors
Great service.
Great service.
Very proactive, always looking for the best deal. Great communication. Highly recommended.

Reply from Caenstone Mortgage Advisors
Amazing mortgage broker, will recommend to anyone
Tom was so great, he was recommended to me from a friend, it’s my first property I have bought, and I have to say he was straight talking and explained everything to me so that I understood, not in mortgage broker terms.
Whilst always being on the other end of the phone if I had any worries
Thank you so much

Reply from Caenstone Mortgage Advisors
Best mortgage advisor around
Great service, great professionals. I have been working with them over the last year, and advised them to number of my friends. Always professional and reactive. Best mortgage advisor around

Reply from Caenstone Mortgage Advisors
You won't find any better
We were referred to Tom through a friend after our last broker became unreliable.
Best thing that could of happened as Tom found us the best deals with our new mortgage and LTB mortgage. Certainly won't use anyone else again

Reply from Caenstone Mortgage Advisors
Outstanding service
Tom at Caenstone has provide excellent mortgage advice for my current and previous home.
He helped me navigate the world of mortgages (I'm very much an amateur), understand the options available, and got me a great deal.
I'm very happy with the service received and I would highly recommend.

Reply from Caenstone Mortgage Advisors
Extremely professional and helpful…
Extremely professional and helpful service. They have arranged both my rental portfolio and my personal mortgages. They have always provided excellent advice and responded to all calls and emails. All in all superb people to deal with

Reply from Caenstone Mortgage Advisors
Wonderful from start to finish!
We were so supported by Tom Knee throughout the entire process.
Tom worked tirelessly to help us find the best deal to suit our needs and was available for any queries we had.
We will absolutely be recommending to everyone! Thanks!

Reply from Caenstone Mortgage Advisors
Tom Knee has been extremely helpful…
Tom Knee has been extremely helpful over many years providing useful advice to me on my options, reminding me when my mortgage terms are due to expire etc.
His manner is very professional and not pushy at all - providing invaluable independent advice.
He is very proactive and efficient in execution.
I would strongly recommend him to others.

Reply from Caenstone Mortgage Advisors
Excellent overall experience
We have found dealing with Caenstone an excellent overall experience despite the challenging times surrounding Covid-19.
If you need a mortgage broker in Falmouth or Cornwall then definitely get in touch with Tom. Being first time buyers we were total novices when it came to mortgages and house purchases in general but Tom was very patient and helpful in guiding us through all the steps and processes. I've recently started my own business and thus only had one years accounts with which to secure a mortgage. At no point was this an issue and we don't feel like we were compromised in terms of borrowing in any way.
Overall we couldn't be more pleased with the service we received and will be strongly recomending Caenstone (Tom in particular) in the future.

Reply from Caenstone Mortgage Advisors
Highly recommend
Professional, honest and gave clear and accurate guidance throughout. I was extremely pleased with the level of service and would personally highly recommend.

Reply from Caenstone Mortgage Advisors
Excellent service!
Excellent service!
Very professional and efficient.
Thank you so much to Kyle for his amazing effort.
I recommend people to definitely use Caenstone as they are very reliable.

Reply from Caenstone Mortgage Advisors
Tom’s pragmatic and knowledgeable…
Tom’s pragmatic and knowledgeable approach gave me instant peace of mind that the process would be straightforward and professional, with well-timed and thought out advice ensuring we received the best options on our re-mortgage. I would unhesitatingly recommend Tom and Caenstone to anyone looking for a mortgage broker.

Reply from Caenstone Mortgage Advisors
We had a great experience using…
We had a great experience using Caenstone for our mortgage. Tom was courteous and knowledgable and secured us a great product. The company goes out of its way to ensure that no details are missed, and conduct their business with transparency and diligence. It turned a potentially stressful experience into one that was virtually stress free. From securing the initial product to recommending solicitors and simplifying the technical jargon, no stone was left unturned. Would thoroughly recommend and will 100% use in the future.

Reply from Caenstone Mortgage Advisors
Tom has helped me with mortgages for…
Tom has helped me with mortgages for the past few years. Most recently with porting an existing mortgage to our new house. Very knoweldgeble and responsive. I have several friends who I have recommended Tom too all of which have given very positive feedback

Reply from Caenstone Mortgage Advisors
Highly recommend Tom Knee at Caenstone
Tom Knee at Caenstone is amazing. Responsive, professional and experienced.
I highly recommend Tom to anyone looking to take out a mortgage.

Reply from Caenstone Mortgage Advisors
Fantastic service
Tom was great, this is my third mortgage provided and it was done with ease and great knowledge. Thoroughly recommend!

Reply from Caenstone Mortgage Advisors
I'm a first time buyer and spoke with…
I'm a first time buyer and spoke with several brokers before deciding who to use. I chose Martyn because he not only explained all my options on the mortgage, he also took the time to talk me through the whole buying process. He was always on hand to answer questions and to put me at ease when needed. I'll definitely be recommending him to friends when they're ready to buy and will be back to see him when my remortgage is due.

Reply from Caenstone Mortgage Advisors
Professionalism of the highest standard
Professional, responsive and friendly. I highly recommend Caenstone Mortgage Advisors.

Reply from Caenstone Mortgage Advisors
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