Tom went above and beyond to help us with two mortgages. He gave honest and helpful advice and took time to explain our options. Tom and the team were easily contactable and went to great lengths to c... See more
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I'd had a bad experience with another mortgage brokers and a friend recommended I speak with Kyle at Caenstone. I'm so glad I did. From our first meeting Kyle took me through the options avai... See more
Company replied
Had superb service from Tom Knee who arranged our mortgage. Tom could not have been more helpful, was excellent at communicating and keeping us up to date as things progressed and gave us such clear o... See more
Company replied
I don’t often write reviews but this was one I had to write. Tom Knee at Caenstone has been absolutely fantastic throughout our move, giving great mortgage advice, with outrageously fast turnarounds.... See more
Company replied
Company details
Information provided by various external sources
Trusted advisors offering a personalised service from first time buyers to portfolio landlords.
Contact info
40 Bank Street, Canary Wharf, E14 5NR, London, United Kingdom
- 02031029545
- hello@caenstone.com
- caenstone.com
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Tom was amazing
Tom was amazing! Very communicative and helpful even through him having a new baby! Congratulations and thank you so much.

Reply from Caenstone Mortgage Advisors
Caenstone have been an absolute pleasure to work with.
Tom and the team at Caenstone have been an absolute pleasure to work with from the first AIP all the way through to completion.
Their support, communication throughout has been exemplary and have helped us secure our new build home.
With the changing environment during Covid and fluctuation of products in the market, we were always informed of the most financially viable product for our circumstances.
Thanks again!

Reply from Caenstone Mortgage Advisors
You can trust Caenstone 100% - please use with confidence.
You can trust Caenstone 100%! The service is second to none - matched with an expert insight and network into the products and market.
You will always get honest, objective and professional advice and be dealt with as an individual.
I am hugely grateful to Caenstone - in particular Tom Knee - for the support it has shown me and my family over the years. Please use with confidence - cannot recommend highly enough.

Reply from Caenstone Mortgage Advisors
Tom found us exactly the mortgage deal…
Tom found us exactly the mortgage deal to suite the length of mortgage we wanted combined with our stage of life. Tom was helpful, responsive, straight-forward and pleasant over the phone and in email exchanges.
I would recommend Tom to others seeking mortgage advice.

Reply from Caenstone Mortgage Advisors
Kyle Johnson was fantastic throughout…
Kyle Johnson was fantastic throughout the process of securing our mortgage for our first property. He was always a friendly face who was a pleasure to talk to and provided us with the necessary knowledge and security we needed. We felt we were in good hands throughout and that we could trust him completely. The fact that he managed to get us a mortgage during a pandemic, for first time buyers, and with one of us being self-employed, is testament to his proficiency at his job. We will absolutely be recommending him and Caenstone as a whole to those we know.

Reply from Caenstone Mortgage Advisors
Tom Knee was efficient and responsive…
Tom Knee was efficient and responsive right from the get go and gave us clear and honest advice. Tom managed to get us a fantastic mortgage at a super competitive rate and we are really impressed and grateful for his help. Could not recommend his services more! Without a doubt, he will be our broker for life. Thanks Tom!

Reply from Caenstone Mortgage Advisors
I would highly recommend Caenstone…
I would highly recommend Caenstone Mortgage Advisors.
I’m a first time buyer and needed all the advice and guidance I could get. Tom Knee’s service was very professional and super helpful, knowledgeable and very prompt on everything from start to finish.
Great service and I wouldn’t use anyone else.

Reply from Caenstone Mortgage Advisors
Tom Knee has been more than fantastic!
Tom Knee has been fantastic from beginning till need. Super approachable, kind and prompt! Would highly recommend his services to anyone looking for a mortgage product! Thanks Tom for helping us on this occasion :)

Reply from Caenstone Mortgage Advisors
Fantastic service and peace of mind throughout
Caenstone were fantastic in arranging our recent mortgage. We moved house in January 2021and they were able to secure us a fantastic rate under difficult circumstances during a global pandemic with one of us being self-employed and on an irregular income.
They were always available at the end of the phone to update us on progress or to answer any queries. We are happily living in our new home and I don't think we would be here without them.
I can not recommend them highly enough!

Reply from Caenstone Mortgage Advisors
Mortgage Applications with Tom Knee
For foreign citizens working in the UK, like us, it can be a real challenge to understand mortgage requirements and find the best deal available on the market. Fortunately, we heard about Tom's mortgage advisory services from a friend.
In general, flat buying is not the easiest thing though. The fact that you have enough money and the seller accepts your offer does not necessarily means you bought the flat. There are numerous obstacles in the way such as cladding reports, incomplete documentation of the properties, undervaluation etc. If a buyer does not have the right people to advise, in some cases it's almost impossible to manage and deal just falls through.
We have experienced all these things. It took us a 20 months and four mortgage applications for four different properties to get there. Without Tom's expertise, work ethic and empathy, I don't think we could have ever bought this flat where we live now.

Reply from Caenstone Mortgage Advisors
The only broker I will ever use.
I have used Tom for my first house, my renewal with a new mortgage company and now a new house purchase. Tom is communicative, well informed on the market and is able to help discuss the pros and cons of shortlisted deals. I intend to use Tom for all my mortgage renewals and requirements in the future. Cant recommend highly enough. Why use any other broker?

Reply from Caenstone Mortgage Advisors
They will never let you down!
I have used Tom and his team on multiple occasions and they have never let me down.
They are incredibly knowledgable and I would and have recommended on multiple occasions.

Reply from Caenstone Mortgage Advisors
Fantastic experience with Tom!
We had a fantastic experience with Tom Knee at Caenstone when porting our old mortgage to a new deal while moving house. Tom gave us sound and impartial advice, helped us work out our affordability in detail, and was exceptionally helpful with generally guiding us through a seemingly daunting move. It was the first time we had bought and sold simultaneously, and we found Tom's advice and knowledge - and the online Caenstone system - to be invaluable. We now know exactly where to go when we need to remortgage again. Highly recommended.

Reply from Caenstone Mortgage Advisors
Tom Knee was professional and…
Tom Knee was professional and approachable. He offered good advice and provided detailed answers to any questions we had.

Reply from Caenstone Mortgage Advisors
Incredible service as always...
Incredible service as always from Caenstone. Tom goes the extra mile in finding solutions and presenting documentation/information clearly. Very responsive on email and always available by phone.

Reply from Caenstone Mortgage Advisors
Kyle was a fantastic broker
Kyle was a fantastic broker - my first one! He was really great and guided me through the process with detail and patience. He checked in with me consistently through buying my first property and I really appreciated his reassurance through what was a very stressful time. The speed at which he was able to obtain my mortgage offer was so speedy and it allowed me to purchase the property I wanted to when time was of the essence! I have recommended Kyle to my brother who is looking to obtain a mortgage in the future. I will be recommending him to others as well! Thanks so much, Kyle! Charlotte

Reply from Caenstone Mortgage Advisors
Highly recommend
Tom was fantastic and helped me with every step along the way! He made the whole process really simple and stress free!

Reply from Caenstone Mortgage Advisors
Recommend Kyle
Kyle is really responsible, he keeps track of the progress and even helps solve issues where the solicitor should take care of because the solicitor is not experienced and made several mistakes. High recommend!

Reply from Caenstone Mortgage Advisors
Excellent Mortgage Broker
An excellent mortgage broker, Martyn is very knowledgeable and has always taken care of the whole process from start to finish, with a relaxed, warm, calm and professional manner. Being self-employed, in my experience any borrowing often requires jumping through many extra hoops, with more hassle and paperwork. Not so with Martyn on the case - he has taken care of the whole process and made it a very simple and straightforward experience. This is why I have always, without hesitation, returned to Martyn for all of my mortgage and re-mortgage needs over the past 15 years or so, from being a first time buyer, through various flats and houses to more recently my second family home. I could not recommend Martyn and the team at Caenstone enough, and look forward to picking up the phone to them the minute my current fixed deal is up for re-negotiation. Top notch, professional service.

Reply from Caenstone Mortgage Advisors
Incredibly helpful and responsive
Tom Knee was incredibly helpful and responsive throughout, finding a range of mortgage options to meet my requirements. His help is much appreciated!

Reply from Caenstone Mortgage Advisors
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