they are good to be honest and they help you to do the booking so fast whatever the price they show on the ad it is the same when you do the booking as well. That’s what I love it was so nice to do m... See more
Company replied
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Review summary
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What people talk about most
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Everything all good. Just some feedback below: The E-ticket I received from BudgetAir did not have the terminal details on it. I was at the incorrect terminal (in Jeddah) then rushed via taxi... See more
Company replied
It was quite simple to make the booking & pay, and the price was competitive. I had issues afterwards trying to log into the airlines websites to add baggage however after trying to troubleshoot mysel... See more
Company replied
Hi, I just completed a booking on budjetair.com.au The process went smoothly until the final payment stage, where the price changed unexpectedly: - Initially shown: $489.00 - At payment:... See more
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Company details
Written by the company
BudgetAir.com.au is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
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4.0
Great
13K reviews
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Budget Air
I always fly with Budget Air because I feel it gives value for money, smooth service and always on time.
21 July 2026
Reply from BudgetAir.com.au
We're so happy to hear you consistently find great value and smooth, punctual service with us. Thank you for your kind words!
Reply from BudgetAir.com.au
Thanks for your 5 star review!
You have the cheapest flights and…
You have the cheapest flights and baggage options
Also easy to book.
20 July 2026
Reply from BudgetAir.com.au
We're so happy to hear you found our flights and baggage options affordable and the booking process easy! Thank you for your kind words.
Reply from BudgetAir.com.au
Thanks for your 5 star review!
helpful easy to use web based booking…
helpful easy to use web based booking agency. Very competitive pricing and fast responses
20 July 2026
Reply from BudgetAir.com.au
We're so pleased to hear you found our web-based booking agency helpful and easy to use. We're also delighted that you appreciated our competitive pricing and fast responses! Thank you for your wonderful feedback.
It's quite simple to book and no extra…
It's quite simple to book and no extra fees i think.
20 July 2026
Reply from BudgetAir.com.au
We are so glad to hear that you found the booking process simple and straightforward. It's wonderful to know that you didn't encounter any unexpected charges. Thank you for your positive feedback!
Reply from BudgetAir.com.au
We are absolutely delighted to hear that you found our booking process, pricing, and service to be exceptional. Thank you so much for your wonderful feedback!
PROMPT AND POLITE
Everything went as well as I'd expect....
Pretty sure I spoke to customer service about the second leg of my flight..
Promp and polite.
15 July 2026
Reply from BudgetAir.com.au
We're happy to hear that your experience met your expectations and that our customer service team was prompt and polite in assisting you with your flight. We appreciate your positive feedback!
Absolute garbage tbh I booked the flex…
Absolute garbage tbh I booked the flex option had to change the flight and the customer support told me a lot of excuses about the airline policies after selling me the option???
17 July 2026
Reply from BudgetAir.com.au
Hello Anton,
The feedback regarding the premium service package and the experience with the modification request has been reviewed.
The purchased service package is designed to waive the agency's administrative fees when changing travel dates. This option does not alter the core rules of the airline ticket itself. The terms and conditions, which are displayed and accepted prior to purchase, outline that if the airline rules strictly prohibit date changes on a specific ticket category, the waiver cannot be applied to modify the flight.
We will reach out to you immediately to explain this with proof to assist you.
Kind regards,
Steve
BudgetAir
Reply from BudgetAir.com.au
We're so glad to hear you found our service easy and affordable. Thank you for your wonderful feedback!
Reply from BudgetAir.com.au
We're happy to hear that your experience was smooth. We appreciate your positive feedback.
Comparatively Good pricing ..first time…
Comparatively Good pricing ..first time in budget air ..was worried when the ticket arrived a bit late ..happy with the service so far..travel date is in December..!
17 July 2026
Reply from BudgetAir.com.au
We're so glad to hear you found our pricing good and are happy with our service so far! We understand your initial concern about the ticket delivery and appreciate your patience. We hope you have a wonderful trip in December!
Reply from BudgetAir.com.au
We're so glad to hear that everything was perfect for you! Thank you for sharing your positive feedback with us.
I have had tickets from budgetair…
I have had tickets from budgetair couple of times and my experience is very good.
20 July 2026
Reply from BudgetAir.com.au
We are so happy to hear about your very good experiences with us! Thank you for your kind words and for choosing our services multiple times.
Reply from BudgetAir.com.au
We are so glad to hear that you found our fares affordable and our processing reliable and easy. Thank you for your wonderful feedback!
Reply from BudgetAir.com.au
We are so glad you found our booking process easy and our prices competitive. We appreciate your positive feedback!
I paid an extra $84 for ticket…
I paid an extra $84 for ticket flexibility, had an unavoidable visa issue, and asked for a refund within 12 hours. They denied it, saying it's not a "covered circumstance." Taking money for flexibility and giving zero support is an absolute scam. Unacceptable behavior from a brand.
16 July 2026
Reply from BudgetAir.com.au
Hello Sagar,
Thank you for sharing this experience. Spending extra for ticket flexibility and then finding a refund request denied due to specific coverage rules is a stressful situation, and, understandably, this outcome feels unacceptable.
The ticket flexibility option provides specific cancellation coverage based on the predetermined terms outlined at the time of selection. When situations fall outside those criteria, airline regulations usually restrict the options available. However, ensuring you have the necessary support remains the priority. Someone from the team will contact you shortly to review the booking details and provide better clarity regarding this protection plan.
Kind regards,
Leo
Verónica made a really great service
Verónica made a really great service, she answered all my questions, thank you for your important help.
16 July 2026
Reply from BudgetAir.com.au
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such excellent service and was able to assist you thoroughly. We appreciate you sharing your positive experience with us.
No credit card surcharge and price was…
No credit card surcharge and price was not changed during payment.
19 July 2026
Reply from BudgetAir.com.au
We appreciate you taking the time to share your experience. We are pleased to know that our pricing and payment process met your expectations.
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