Patrick replied straight away re my installation problem with the fix and photo's, and the head unit in my Renault works great, so happy with it. I would not hesitate to recommend Brummstadt's after... See more
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Company details
- Car Accessories Store
- Auto Machine Shop
- Auto Tune Up Service
- Car Equipment Accessories Store
- Car Stereo Store
- Tuning Automobile
Written by the company
Driving, for so many of us, is a source of happiness and a great joy. Wouldn't it be wonderful to take the best parts of your car rides and put them together? Mastering the art of head unit upgrades for the Australian market. Drive smarter, not harder.
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Good products and excellent customer support
I purchased a new head unit for my Skoda after having constant problems with a cheaper version from a Chinese online supplier.
Although there was a problem initially with the frame not fitting the dashboard, the friendly customer rep, Tommy, was quickly able to come up with a solution.
I'm happy to recommend this company. They sell quality products and their customer service is second to none
2009 Toyota Corolla head unit.
Great customer services had a few problems but in the end it was all sorted
The Corolla replacement head unit went in with no problems and works very well.
Easy to install
Easy to install, comes with all cables and everything. A great customer support and timely response from Tommy. All good 😊
After researching sA Solid 8-Inch Sync 2 Replacement: Quality Product & Exceptional Serviceeveral options to…
After researching several options to replace my standard 8-inch Ford Sync 2 unit, I decided on Brummstadt due to their competitive pricing and positive feedback.
Installation & Fit
The unit arrived within a week. While the instructions were clear and the process was generally straightforward, I did need to use a file to modify the fascia slightly to provide clearance for a few mounting clips. It wasn’t mentioned in the guide, but it was a simple fix.
Technical Support
I reached out to the technical team regarding the left-hand/right-hand drive display settings and the factory reverse camera quality. Kevin responded within 12 hours with clear instructions. His proactive follow-up until the issues were resolved was outstanding.
Performance & Camera
The display swap to right-hand drive was an easy fix. Regarding the factory reversing camera: the image isn't quite as crisp as the original. This is likely because the new HD-ready screen is larger than the original 8-inch display.
Brummstadt does offer an HD camera upgrade, but since that requires new wiring and a different mounting point, I’ve decided the current image is "good enough" for my needs.
Final Verdict
The unit has operated flawlessly for several months. Given the build quality and the excellent after-sales support, I would absolutely purchase from Brummstadt again.
Excellent support
I'd like to thank Kevin for his assistance, which has always been prompt and useful, in getting the new head unit in my Isuzu MUX installed and running correctly. Excellent service and support.
I needed to upgrade the headunit in my…
I needed to upgrade the headunit in my Hilux as the factory one stopped working. I’m glad I went with the Brummstadt crew. After initially sending the wrong unit for my car I cannot fault the team especially Tommy who was always there to help with updates and any questions. Once we worked out the wrong unit was sent the new one was straight on its way with no hesitation. I was always informed of where it was up to and when the new unit would arrive. I also had an issue with the reverse camera set up which turned out to just be a setting that needed to be changed. Tommy was all over that again and with a quick message he had me sorted out. Cannot fault this company or the staff.
Tommy was a great help fixing all the…
Tommy was a great help fixing all the little setting gremlins. Once those where fixed the system was awesome
Had issues with harness new one sent
Had issues with harness. Help over emails pinpointed the issue.
When a new one was sent it was a camera. New harness was finally sent and I fitted it. So far so good.
Communication was good although a little slow at times as only do emails not phone.
Very happy with the unit in the end!!
Easy to install.
product great backup even better
The product was good, but the backup support was better when i had a few issues they helped me sorted all of them out. I am completely happy with unit
Ford Ranger head unit installation
The team at Brummstadt were super helpful and followed up on any suggestions they made, to see if there fix worked or if more input was needed. They made installation of the upgraded head unit and rear camera a manageable job. Thoroughly recommend. Glenn C
The whole experience was surprisingly good
The replacement of the head unit went quite well. No real surprises, including wiring up the microphone and GPS antenna in the A pillars. I had a lot of questions during the fit, and Tommy was happy to assist with every one. If needed I got photos and videos to help get my unit working.
The actual installation took 5 hours start to finish, but some of that was waiting for a support answer - definitely do your research on YouTube before starting.
Had an issue with reverse camera…
Had an issue with reverse camera trigger wire. Contacted Support and through a few steps got it all working well. Very helpful team.
great quality and great team of people to deal with
I recently purchased a unit for one for my customers BMW E90. Its a great quality unit with all the modern functionality you could need or want. I also delt directly with the team over email which they were quick and very helpful in there response. I highly recommend Brummstadt and will definitely will be purchasing from them again in future.
Good support from folks
Good support from folks. Few things hot shipped extra and email support was reasonably timely. Important the product seem to be fully integrated with the vehicle and more
Patrick J was able to talk me through…
Patrick J was able to talk me through the problem and resolve the issue. Thank you very much
Great quality product and great…
Great quality product and great customer service. Highly recommend one of these
Our Captiva happened to be a little bit…
Our Captiva happened to be a little bit different from most and unfortunately the unit sent was not compatible. Tommy made the return and refund hassle free with promt instructions and professional courtesy. Cheers Tommy for the help and support. Regards,Demo Simon.
Rippa Service
Had a small hiccup with the delivery, but a quick email and Patrick was on to it... absolutely nailed the service. Very quick response and had the problem sorted in no time at all. Missing part was on the way in no time at all and rocked up perfect to complete a good order on a good product. Thanks again team!
Gold Standard Customer Service and Unit
Firstly there customer service was excellent. Tommy in particular was fantastic with a couple of little issues I had and he sorted them all out very quickly with ultra fast responses to everything. The unit install went very well (once again Tommy was great with his offers of assistance) and the unit itself is excellent and works perfectly. I can only speak for the Mazda CX5 model unit but It is an impressive piece of kit and I highly recommend it.
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