The product is genuine and good quality. Anyone can transform their wall into an art with this. Unfortunately my package arrived with cracks on the side. I think the delivery service could be improved... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really impressed with the quality of these acoustic panels. They arrived well packaged and feel much more premium than I was expecting for the price. The wood finish looks great in person and the pane... See more
Company replied
Great service from start to finish, kept up to date with delivery and on the day tracking. Garden panels look fantastic on my shed and are easy to install and also easy to cut to size. Quality is... See more
Company replied
Ordered and with great communication was notified my delivery to be the following week on a specific day. Had a text from the driver and advised to call me with estimated time to make sure someone was... See more
Company replied
4.2
Great
18K reviews
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Great price looks amazing delivery fast…
Great price looks amazing delivery fast highly recommend
24 July 2026
Unprompted review
This is 2nd time I've ordered from them…
This is 2nd time I've ordered from them , fast delivery at great prices, would use again
24 July 2026
Unprompted review
Fantastic wall panels great price 3rd…
Fantastic wall panels great price 3rd order from them
24 July 2026
Unprompted review
Panel boards exchange.
I ordered some light grey panelling boards and LED lights from this company however the order got mixed up and I was left with dark grey boards and different LED,S in which I did not want.
I emailed the company back with pictures of the problem and they did their best to rectify this order.
The new order come without any problems.
I understand that with the amount of orders this company receives things can go wrong but be reassured that they will do their very best to put things right.
Good company,I will use again and would recommend also.
Thank you Britishhomesdirect.
24 July 2026
Unprompted review
Fast delivery and great service
Fast delivery and great service, would order from here again.
22 July 2026
Unprompted review
Great product
Great product, delivery was great they delivered when said and delivery driver was pleasant, would use again.
22 July 2026
Unprompted review
Brilliant service told me the date…
Brilliant service told me the date being delivered and stuck to it. Easy to apply and look quality once done . Definitely recommend.
8 July 2026
Unprompted review
Loved loved how amazing this turned…
Loved loved how amazing this turned out! Highly recommend!
24 July 2026
Unprompted review
I’m really happy with my boards
I’m really happy with my boards, easy to use, delivery was great, boards look great on the wall, bought the dark grey, super happy with colour!
24 July 2026
Unprompted review
Great product 3rd order now this order…
Great product 3rd order now this order is the bathroom stuff
24 July 2026
Unprompted review
Panels curve
Only wrote a great review because I was promised an instant £10 refund. The panel boards bend so it’s a struggle trying to put them on the wall. Iv tried adhesive, nails and a drill and the top and bottom of these panels just stick out. Once you receive your order they will text you to write a great review for a £10 instant refund. Iv not heard anything back so they can keep it. Delivery was quick though but the panels curve
21 July 2026
Unprompted review
Good communication
Good communication, left my package where I asked as I wasn't home, kept me updated about my delivery, looks ok but yet to open
24 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Britishhomesdirect
Hi Karolina,
Thank you for your fantastic 5-star review!
We're delighted to hear that you were happy with your delivery experience. Providing a reliable and efficient delivery service is something we take great pride in, so your kind feedback means a lot to us.
Thank you for choosing British Homes Direct. We truly appreciate your support and look forward to serving you again in the future!
Kind Regards,
British Homes Direct
Great service
Great service, quick delivery and a brilliant quality product x
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Ashia,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you were happy with our service, the quick delivery, and the quality of your product. Providing high-quality products alongside a smooth delivery experience is exactly what we strive for.
Thank you for choosing British Homes Direct. We truly appreciate your support and look forward to serving you again in the future!
Ordered and delivered with no problems
Ordered and delivered with no problems. Good tracking device re delivery time.
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Amanda,
Thank you for taking the time to leave us a fantastic 5-star review.
We're pleased to hear that your order and delivery went smoothly and that you found our delivery tracking system easy to use. We know how important it is to keep customers informed, so it's great to hear that it made your experience even better.
Thank you for choosing British Homes Direct. We really appreciate your support and hope to welcome you back again soon!
Good quality and great price
Good quality and great price . Delivered on time when they said it would arrive. Can’t fault them. Would definitely recommend buying from them again in the future.
24 July 2026
Unprompted review
Reply from Britishhomesdirect
Hi Paul,
Thank you so much for your fantastic 5-star review.
We're delighted to hear that you were happy with the quality of your panels, found them to be great value for money, and that your order arrived on time as promised. Your recommendation means a great deal to us.
Thank you for choosing British Homes Direct. We look forward to serving you again in the future!
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