The content is fun to work though and the range of courses is excellent. I had a bit of an issue with almost getting charged for a year subscription, but after a quick email it was resolved. I only ga... See more
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Review summary
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Great learning app that’s easy to use however I didn’t want it long term. I forgot to cancel and, despite their terms, they issued me a refund out of goodwill. Great customer services.
Company replied
I must admit that I haven’t used Brilliant much, but I can definetly see the idea and implementation potential for standard schools etc. The reason for 4 stars is that I started off brilliant wit... See more
Company replied
This app was brilliant teaching me how to code, but it can do many other things. It was soo easy to understand and helpful and support team was very fast and helpful
Company details
Written by the company
Brilliant helps learners achieve much higher levels of ability in STEM, in less time, with more purpose and joy. Its content spans algebra, programming, and other quantitative problem solving across math and computer science. Brilliant’s lessons prioritize visual representations and active learning. Lessons build intuition with visual explanations, hands-on manipulation, and concrete computation. Brilliant doesn’t teach how to do something before asking questions—instead, it lets learners try to find a solution before learning the procedure. Every lesson has associated practice sets. For personalized practice, Brilliant predicts the optimal next problem to ask, so that learners are adequately prepared to answer future questions. This includes spaced repetition in weak areas and mixing practice problems from different concepts, so that learners must identify what approach to use to solve each problem, rather than just applying the same procedure to every problem. Brilliant’s courses are crafted by multiple IMO medalists and PhDs from MIT, Caltech, Stanford, and Harvard. Brilliant serves people who take pride in having a well-trained mind—students seeking to excel in STEM, professionals learning new skills or refreshing dormant ones, and lifelong learners staying sharp. Brilliant’s optimized learning experience is not only effective, interactive, and adaptive—it’s also fun. The gamification layer provides scaffolding for motivation and habit formation. This provides another tool to help learners stick with learning even in the absence of tutors or parents who help foster motivation. The content itself is also designed to feel fun—from the pedagogical design of the interactives and problem progression, to the types of sounds, feedback, and haptics as learners interact and progress through levels of progressively more difficult problem solving in a topic.
Contact info
200 Pine St., Suite 200, 94104, San Francisco, United States
- trustpilot@brilliant.org
- brilliant.org
4.0
Great
3K reviews
Replied to 89% of negative reviews
Typically replies within 48 hours
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Fantastic
Fantastic: it helped me learn concepts with ease. Best learning app I have used.
19 February 2026
Unprompted review
Reply from Brilliant.org
We’re so glad to hear that Brilliant helped you understand concepts with ease. Thanks for calling us the best learning app you’ve used — that means a great deal. Stay curious!
Reactivation.
I thought I forgot my password, but I had accidently deactivated my account a while ago. I contacted the customer service (Sandy), who manged to restore my account for me.
16 February 2026
Unprompted review
Reply from Brilliant.org
Thanks for sharing your experience! We’re glad we were able to help restore your account and get you back in. Happy learning!
Very good customer service
Very good customer service, quick to respond, i was late to cancel my subscribtion which i haven't used. they refunded me when i mailed customer service anyways.
17 February 2026
Unprompted review
Horrible customer service
Horrible customer service. Refunds are impossible besides under some super exceptional circumstance.
The courses are also super basic, pick up any elementary book and you will learn much more.
16 February 2026
Unprompted review
Reply from Brilliant.org
We’re sorry to hear this was your impression. Our support team aims to respond thoughtfully and review requests in line with the terms shared at signup, and we understand that policies can sometimes feel frustrating.
Brilliant is designed to build understanding through interactive problem-solving, often starting with fundamentals and progressing in depth. If you have any additional questions, our team is always available at support@brilliant.org.
Avoid Brilliant.org - it’s a money driven scam
Like several others who’ve had the misfortune of subscribing to this service, I followed their instructions to the letter when I attempted to cancel their annual membership. So far, they’ve made a total of 11 attempts to bill my credit card even after I cancelled my subscription. This organization cannot be trusted and I see no value in ever doing business with them ever again. My advice - avoid brilliant.org like the plague!! As for my next steps, I’m going to the BBB!
13 February 2026
Unprompted review
Reply from Brilliant.org
We can understand how concerning it would be to see repeated billing attempts after you believed your subscription was cancelled. Once a cancellation is completed, billing would generally not continue, so this is something we’d want to examine more closely.
There can be account-specific factors involved, and our support team can review the timeline and payment activity directly. Please reach out to support@brilliant.org so we can investigate and assist you further!
Scammy
The learning method is useless you can just watch a 15 minute youtube video and learn what it takes them an hour to teach theyre method if charging is scammy they refuse to let me cancle my subscription had to get a new card and report mine as stolen because they kept charging 100$ constantly and costomer support was not avalable I couldnt even open the page for it because of how they set it up
12 February 2026
Unprompted review
Reply from Brilliant.org
Hi Mark! We’re sorry to hear this left you feeling frustrated. For subscriptions purchased through our website, cancellation can be completed anytime in account settings, and our team at support@brilliant.org can help if something isn’t loading or accessible. We appreciate you sharing your experience.
Shady subscriptoin renew
Brilliant.org charged me for annual subscription without notice, and refused a refund. And even canceled our subscription. Support won’t help. Shady behavior. Never buy annual subscription”
10 December 2025
Unprompted review
Reply from Brilliant.org
We’re sorry this experience felt upsetting — that’s not what we want for learners. Renewal details are shared in advance, and subscriptions can be canceled directly in account settings. If you’re open to it, please reach out to support@brilliant.org so we can better understand what happened.
Complete scam and waste of money
Complete scam and waste of money. I can for sure do a reclaim on my card. They accept credit cards and there is no way to cancel (emails are conveniently not adhered to). Here's what I would do: contact the bank, show them that I cancelled and ask for a reclamation. Waste of time, and additional effort.
That being said, this is an "educational" platforms with pathetic morals - why and what would I trust them to teach? Nope!
3 February 2026
Unprompted review
Reply from Brilliant.org
We’re sorry to hear how frustrating this experience was. For clarity, subscriptions made through our website can be canceled directly in the product, without needing to contact support. Still, it’s never okay for things to feel confusing or unresponsive.
If you’d like, our team at support@brilliant.org can take a closer look and help address your concerns.
Don't touch it.
I had the same experience as other 1 star reviewers here. The free trial is like a trap. If £100 makes a difference to you, don't touch it.
30 January 2026
Unprompted review
Reply from Brilliant.org
We’re sorry to hear this felt frustrating. We aim to be transparent about trials and pricing, and appreciate you sharing this feedback. If you’d like help reviewing your subscription or available options, our team at support@brilliant.org is happy to help.
Thank you Brilliant
When first time i saw this app on play store i was shocked. The idea behind it was magnificent. But I doubt that they can make it real, spoiler alert: they did.
The topics are Brilliant, and wide. From it to art to mathematics.
I'm from Iran. A country in middle eats. Unlike they're politicians Iranian are kind, happy and funny. In January, regim kills around 10000 Iranian protests. They shut down Internet and kill their people.
It's a very dark and terrifying era in my whole 5000 years of Iran history. But one thing make me feel better. Brilliant was helping us. They didn't broke our strike chain . Even this little help was alot.
Thank you Brilliant. Thank you Steph(the admin)
6 February 2026
Unprompted review
Reply from Brilliant.org
Thank you for taking the time to share this. It means a lot to hear that Brilliant was helpful for you during a challenging period. Learning and curiosity can offer a sense of continuity, and we’re grateful to be part of your journey. Thank you for being part of the Brilliant community!
A Solid Platform, but with Room to Grow
I think Brilliant is decent, but not outstanding.
I’ve tried it, and it’s especially strong for mathematics.
However, if you want to improve your programming skills (for example in Python), it’s smarter to learn with the help of AI and to experiment using online coding compilers.
This way, you can learn for free and at least ten times faster, which simply makes more sense.
I also believe Brilliant could benefit from offering more dedicated courses in science and engineering, such as civil engineering, energy systems, chemistry, optics & photonics, and mechanics. Some of these topics are touched on in the Scientific Thinking course, but in my opinion, they deserve full courses of their own.
18 December 2025
Unprompted review
Reply from Brilliant.org
Thanks for taking the time to share such thoughtful feedback. It’s great to hear that you found Brilliant particularly strong for mathematics — that’s an area we put a lot of care into through interactive problem-solving and visual explanations.
You also raise fair points about programming and the value of hands-on experimentation. Brilliant’s approach is less about replacing practical coding tools and more about helping learners build strong conceptual foundations that can support faster, more confident experimentation.
We appreciate your suggestions around deeper science and engineering topics and have shared them with our content team as we continue expanding our library. Thanks for helping us think about how Brilliant can grow. Stay curious! 🌱
1/2 star deserved
If I could give 1/2 star that would be awesome. This company is a total rip off. They charged me for something I never purchased. I have no account with Brilliant and they won't refund me unless I sign on to my account. Of course, yet again I do not have an account with Brilliant. Customer service on refunds deserve a ZERO!!!!!!
4 February 2026
Unprompted review
Reply from Brilliant.org
That’s understandably frustrating, and we’re sorry it felt so difficult to get help.
Unexpected charges are usually linked to an existing signup under an email, Apple/Google account, or payment method—even if you don’t recall creating an account. For security reasons, our team does need to locate the account tied to the charge before reviewing it. If you contact support@brilliant.org with the charge details, we can help track it down and assist you further.
Really liked the sample but asking for…
Really liked the sample but asking for your payment information before the "trial" period seemed like a test of your intelligence in itself.
It's too bad because I was pretty likely to have subscribed it it hadn't been for that.
31 January 2026
Unprompted review
Reply from Brilliant.org
Thanks for giving Brilliant a try — glad to hear you enjoyed the learning experience itself!
I understand why being asked for payment details before a trial could feel discouraging. We do this to allow a smooth transition into a full membership if someone chooses to continue, but we know it’s not everyone’s preference. Your feedback is appreciated and has been shared with the team as we think about improving that first experience.
They never recall about my trial ending… and charged me 150$
They never recall about my trial ending and the renewal. THEY TOOK 120€ (150$) without any previous notice and despite me trying to cancel the renewal literally 20 MINUTES after they took my money, there no way to get a refund on the website. You have to harass them, that's the way they ask to be treated!!!!
And their service is really bad, it's nothing special, just some ridiculous graphical animation, the same as in a study book but on a website.
Don't get scammed like me!!!!!!!!!!!!!!!
30 January 2026
Unprompted review
Reply from Brilliant.org
Hi Oleg, this sounds like a really frustrating experience, and it’s understandable to feel upset when a renewal catches you by surprise. We appreciate you sharing how this felt from your side.
For clarity, once you reached out to our support team, we were able to help and a refund was issued. We know that doesn’t erase the stress of the moment, but we do want to acknowledge that your concern was ultimately resolved.
Brilliant uses automatic renewals so learners can continue uninterrupted, but we recognize that reminders and cancellation flows need to feel clear and easy—your feedback highlights where that experience can fall short. We’re sharing this with the team as we keep working to make billing and account management more transparent and straightforward.
We’re also sorry to hear the learning experience itself didn’t meet your expectations. Brilliant focuses on interactive, visual problem-solving to help people build intuition, but we understand that style isn’t for everyone.
If you’d like to share anything more about what didn’t work for you, our team is always open at support@brilliant.org. Feedback like this genuinely helps us improve.
Scam
Will charge you even after subscription is cancelled during "free" trial of premium. No reply to emails. Stay away from this company!
22 January 2026
Unprompted review
Reply from Brilliant.org
Hi there, I’m sorry to hear about this experience — that’s definitely not what we want. We haven’t been able to find an email from you yet, but we’d really like to take a closer look. Please reach out to support@brilliant.org from the email on your account so we can review what happened and help resolve this.
Watch out for renewals - you won't get a refund!
Agreeing with other reviews here that there are issues with billing. We didn't notice the renewal because it was sent to my daughter and even though we hadn't used the account they would not offer even a partial refund, helpfully pointing out (as they have to other's here) that all payments are final - watch out!
The content itself was so-so, but it never really captured the imagination of the kids. There are better and cheaper routes to learning math available.
27 January 2026
Unprompted review
Great learning app that’s easy to use…
Great learning app that’s easy to use however I didn’t want it long term. I forgot to cancel and, despite their terms, they issued me a refund out of goodwill. Great customer services.
26 January 2026
Unprompted review
Reply from Brilliant.org
Hi Sean. Thank you for sharing this — it really means a lot to us. We’re glad you found Brilliant easy to use and helpful for learning, even if it wasn’t something you wanted long term. We also appreciate you acknowledging our team’s effort to help out when you reached out; supporting learners with fairness and care is something we take seriously.
If you ever decide to jump back in, we’ll be here with interactive lessons, clear explanations, and plenty of opportunities to explore at your own pace. Thanks again for taking the time to leave such thoughtful feedback — and stay curious!
I had a problem getting my account…
I had a problem getting my account activated. I reached out to the support team through email, and got a message from Sandy. She was very helpful and got the issue resolved quickly!
25 January 2026
Unprompted review
Reply from Brilliant.org
So great to hear that we could help! Happy learning!
Perfect for difficult concepts!
Thanks Sandy, I love the brilliant app. Soo well presented. As someone with ADHD, I’ve so struggled to get my head around so many concepts. Now I can take advantage of so many avenues that have been closed off.
Thank you so much!
24 January 2026
Unprompted review
Reply from Brilliant.org
That’s great to hear — we’re really glad Brilliant’s been helpful. Keep exploring!
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