On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more
Company replied
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See what reviewers are saying
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.6
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bradfords - Yeovil BBS
Hi Mr Freestone
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Great Company
Very easy ordering and a nice experience doing business. A trustworthy company.
Thanks.
18 July 2023
Unprompted review
Reply from Bradfords - Yeovil BBS
Good Afternoon Bob
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process,
Thank you for your kind words and feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good quality and fast delivery
11 July 2023
Reply from Bradfords - Yeovil BBS
Hi Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
delivered your promise on Delivery
delivered your promise on Delivery, Guys who delivered were courteous and professional
4 July 2023
Reply from Bradfords - Yeovil BBS
Good Morning Vernon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Yeovil branch and are happy with the courteous and professional delivery service provided,
Your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
You stated I would receive a text to…
You stated I would receive a text to say when the delivery would be arriving . You sent 3 texts at same time stating, delivery today , delivery slot between 12 & 3 and that it had been delivered this was at 2 pm. Not sure when you dumped it on my disabled daughters lawn ??. She looked out and realised it was there , part of the delivery was post cement mix which must be kept dry and it was spitting with rain!! Managed to get my son to drive over before work to move delivery ti safer location. Had you knocked my daughters door she would have come and asked you kindly to put cement under the porch. She felt very useless as her disability means she can’t move it herself. Not that m pressed with the poor communication and inconvenience this caused and no knock on the door either. Has the cement been spoilt I would have requested collection and replacement. Spent nearly £500 so not impressed
27 June 2023
Reply from Bradfords - Yeovil BBS
Good Morning Mrs Alford,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
effortless ordering and speedy delivery
18 June 2023
Reply from Bradfords - Yeovil BBS
Hi Gareth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service
Bradfords told when the delivery would be made. Driver came at the time stated and remembered the house, helped me in with timber and dropped stone chippings in bulk bag exactly where we needed. Excellent service.
13 June 2023
Reply from Bradfords - Yeovil BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a excellent delivery service from our Yeovil branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Ordered 4 x 4.2mtr lengths of wood for…
Ordered 4 x 4.2mtr lengths of wood for replacing sofet boards, what came on the delivery was meterage, which meant I got 5 varying lengths all shorter than I ordered. Guys that delivered weren’t interested and couldn’t get away quick enough. Not impressed with the service at all.
5 June 2023
Reply from Bradfords - Yeovil BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Easy to use website
Easy to use website. Quick delivery. Pleasant and helpful delivery driver.
28 May 2023
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online to be a quick and easy process and where happy with the delivery service provided,
We hope to see you again soon.
Kind Regards,
Katie
Great service
Everyone was really helpful to the extent they they let me choose which sleepers I wanted
25 May 2023
Reply from Bradfords - Yeovil BBS
Hi Mr Pollard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Bulk bug of stone ordered
Bulk bug of stone ordered, I was kept up to date with the order and the delivery driver was really helpful.
25 May 2023
Reply from Bradfords - Yeovil BBS
Good Morning Kirstie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback I am happy to hear that you where kept up-to-date with your order and received a helpful delivery service,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Really good first experience start to…
Really good first experience start to finish Good advice at ordering stage Really quick delivery 2days! Excellent delivery really helpful Everything as described
Will be back
14 May 2023
Reply from Bradfords - Yeovil BBS
Good Afternoon Mr Eillis
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Your feedback has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Easy ordering process
Easy ordering process. Good, prompt communication to arrange delivery. Friendly driver. All good.
1 May 2023
Reply from Bradfords - Yeovil BBS
Hi Chris,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Reply from Bradfords - Yeovil BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Yeovil branch this has been feedback to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
An All-round Positive Experience
Really good communication from Bradfords with both phone calls and text delivery updates.
Rapid response time from the date of placing the order.
Careful and efficient delivery following delivery instructions.
Good quality materials exactly as ordered.
20 April 2023
Reply from Bradfords - Yeovil BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Good price but I was not informed when…
Good price but I was not informed when my order was ready for pick up and two members of staff struggled to find the order details. Loading area for materials could be better signposted or bays allocated
15 April 2023
Reply from Bradfords - Yeovil BBS
Good Morning Chesca
Thank you for taking the time to leave us a review.
Thank you for your feedback regarding the collection of your order, this is greatly appreciated and has been feed back to our Yeovil Branch.
If we can be of further help in the future please do not hesitate to contact customer.services@bradfords.co.uk
Kind Regards,
Katie
Customer service
Called to say the products in stock were not fit for purpose and explained when new would be in. Delivered next afternoon.
9 April 2023
Reply from Bradfords - Yeovil BBS
Good Morning Dan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Yeovil Branch
Thank you for your feedback regarding our branches communication with your order,
This will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Hi Roger,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
From Bradfords themselves it was ok but…
From Bradfords themselves it was ok but I heard nothing about when the item would arrive. It came out of the blue today.
30 March 2023
Reply from Bradfords - Yeovil BBS
Good Morning Tony
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to no contact regarding the delivery of your order from one of our trusted suppliers.
I apologise greatly for any inconvenience this may have caused you.
We have feed this back to the supplier that delivered on our behalf.
If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk
Kind Regards,
Katie
Order delivered within 24 hours of…
Order delivered within 24 hours of order being placed
23 March 2023
Reply from Bradfords - Yeovil BBS
Hi David,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
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