On delivery some items were not present. Metal work had not been put on the truck but was delivered separately within an hour. Compost unavailable at my local depot was delivered from another depot in... See more
Company replied
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See what reviewers are saying
Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more
Company replied
I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more
Company replied
I was looking for an 8 foot scaffold board or similar to span raised beds. Chap at Yeovil desk saw I was a pensioner and suggested an alternative, just as well treated but cheaper. For such a small... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom
- 01935 423311
4.6
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They go the extra mile to help !
14 December 2023
Reply from Bradfords - Yeovil BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Yeovil Branch,
Thank you for your feedback this has been passed onto the team ,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Good Morning Juliette
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Excelent service
11 December 2023
Reply from Bradfords - Yeovil BBS
Good Morning Mrs Austin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Yeovil BBS
Hi Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Driver was helpful
12 November 2023
Reply from Bradfords - Yeovil BBS
Hi Sean
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always good to hear that the drivers are out there going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Dawn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Overall very good system and service
Easy to use web page , ordering simple and well set up . Good communication re delivery date via phone call to me. Delivery driver phoned to say 30/40 mins away and carried out delivery quickly , safely and with a smile
8 October 2023
Reply from Bradfords - Yeovil BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Always great to hear that everything went well from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Hi Lawrence
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Yeovil BBS
Good Afternoon Patricia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great customer service
Great customer service, ballast looks good quality and the delivery driver Darren was extremely helpful and placed jumbo bag with precision leaving enough room to still use the driveway.
5 September 2023
Reply from Bradfords - Yeovil BBS
Good Morning Tim
Thank you for taking the time to leave us a review.
I am happy to hear that you received a helpful and friendly service from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Very happy with Bradford
Very happy with Bradford. I've not unpacked my delivery of croft wall stones yet but the price and delivery service were brilliant. No delivery charge. The courier unloaded where I needed them. Would definitely recommend this supplier.
28 August 2023
Reply from Bradfords - Yeovil BBS
Hi Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Sam
Once again helpful driver delivered…
Once again helpful driver delivered into narrow drive.
3 September 2023
Reply from Bradfords - Yeovil BBS
Good Morning Michael
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and received a helpful delivery service with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
service good good service
product good delivery date was a problem but was sorted out quickly by Yeovil branch
27 August 2023
Reply from Bradfords - Yeovil BBS
Hi Les
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
I am glad to hear we were able to sort out the delivery issue,
Kind Regards,
Joe.
Easy order and delivery
Ordered online got a phone call 10 minutes later to confirm delivery date. Came the day they said followed delivery instructions. A part from one or two battens snapping due to knots all very good.
23 August 2023
Reply from Bradfords - Yeovil BBS
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I'm sorry to hear that some of the battens were not up to scratch
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Yeovil BBS
Hi Neil,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Item not available
Item not available , website showed available. Did not cancel my order.
17 August 2023
Reply from Bradfords - Yeovil BBS
Good Afternoon Pawel
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I can see that the order has been cancelled and that the refund is pending and should be resolved shortly. If there is anything else we can do to help please contact customerservice@bradfords.co.uk
Kind Regards,
Sam
Delivered what I wanted where I wanted…
Delivered what I wanted where I wanted it and when I wanted it.
Friendly driver as well.
22 July 2023
Reply from Bradfords - Yeovil BBS
Good Morning Keith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for the feedback regarding the friendly delivery service received with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order online and a follow up…
Easy to order online and a follow up phone call was received the next mornong to confirm delivery
23 July 2023
Reply from Bradfords - Yeovil BBS
Hi Mr Fisher
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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