Bradfords - Yeovil BBS Reviews 

335
•
TrustScore 4.5 out of 5

4.7

100 Hendford Hill, BA20 2RF Yeovil, Somerset, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Easy online order, kept informed of delivery day and estimated time, then on the day received a more accurate time. Delivery came early in the timeframe. Professional driver/operator that placed the t... See more

Rated 5 out of 5 stars

We bought everything needed to refit our bathroom from Bradfords in Yeovil, great service from James in the showroom he was very helpful, everything arrived quickly, quality of everything supplied wa... See more

Company replied

Rated 5 out of 5 stars

Mel the Kitchen Showroom Manager at Yeovil is amazing. I rang this morning with the phone answered very quickly, asking about a kitchen door on a very old Bradford’s kitchen. She had the information... See more

Company replied

Rated 5 out of 5 stars

I ordered a replacement glazed unit for a Velux window after it suddenly just went bang. Bradfords realised there was a possible recall on the type of unit I'd ordered. They contacted me and g... See more

Company replied


Company details

  1. Construction Company
  2. also in
  3. Bricklayer
  4. Carpenter
  5. Insulation Contractor
  6. Tool Store

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • 100 Hendford Hill, BA20 2RF, Yeovil, Somerset, United Kingdom

  • 01935 423311

4.7

Excellent

TrustScore 4.5 out of 5

335 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(335)

1,035 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Good, prompt communication to arrange delivery. Friendly driver. All good.

1 May 2023
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Chris,

Thank you for taking the time to leave us a review.

We hope to see you again soon.

Lorna

Rated 5 out of 5 stars

Good service

Good product, delivered quickly and pleasent staff.

21 April 2023
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Reply from Bradfords - Yeovil BBS

Good Afternoon

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our Yeovil branch this has been feedback to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

An All-round Positive Experience

Really good communication from Bradfords with both phone calls and text delivery updates.
Rapid response time from the date of placing the order.
Careful and efficient delivery following delivery instructions.
Good quality materials exactly as ordered.

20 April 2023
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Reply from Bradfords - Yeovil BBS

Hi David,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Rated 3 out of 5 stars

Good price but I was not informed when…

Good price but I was not informed when my order was ready for pick up and two members of staff struggled to find the order details. Loading area for materials could be better signposted or bays allocated

15 April 2023
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Reply from Bradfords - Yeovil BBS

Good Morning Chesca

Thank you for taking the time to leave us a review.

Thank you for your feedback regarding the collection of your order, this is greatly appreciated and has been feed back to our Yeovil Branch.

If we can be of further help in the future please do not hesitate to contact customer.services@bradfords.co.uk

Kind Regards,

Katie

Rated 5 out of 5 stars

Customer service

Called to say the products in stock were not fit for purpose and explained when new would be in. Delivered next afternoon.

9 April 2023
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Reply from Bradfords - Yeovil BBS

Good Morning Dan

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with our Yeovil Branch

Thank you for your feedback regarding our branches communication with your order,

This will be passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Good driver

Very helpful delivery driver.

6 April 2023
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Reply from Bradfords - Yeovil BBS

Hi Roger,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Rated 3 out of 5 stars

From Bradfords themselves it was ok but…

From Bradfords themselves it was ok but I heard nothing about when the item would arrive. It came out of the blue today.

30 March 2023
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Reply from Bradfords - Yeovil BBS

Good Morning Tony

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to no contact regarding the delivery of your order from one of our trusted suppliers.

I apologise greatly for any inconvenience this may have caused you.

We have feed this back to the supplier that delivered on our behalf.

If we can be of further help please do not hesitate to contact customer.service@bradfords.co.uk

Kind Regards,

Katie

Rated 5 out of 5 stars

Easy to order

Easy to order, good communnications over delivery time and helpful delivery person.

21 March 2023
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Reply from Bradfords - Yeovil BBS

Hi Richard,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

Lorna

Rated 5 out of 5 stars

Ordering the sleepers that I wanted was…

Ordering the sleepers that I wanted was easy and I received a follow up call to discuss delivery. The sleepers arrived on the date and time agreed.

17 March 2023
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Reply from Bradfords - Yeovil BBS

Good Afternoon Roger

Thank you for taking the time to leave us a review.

I am pleased to hear that you found placing your order online to be an easy process and you where happy with the service provided with your order from start to finish,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

More than Happy.Easy to order and a swift response from…

Easy to order and a swift response from Bradfords to inform me of the delivery time.
The items were delivered nice and early on the delivery date..
Just the job.

6 March 2023
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Reply from Bradfords - Yeovil BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

Rated 5 out of 5 stars

Quickly delivered

Easy to order arrived quickly and delivery was smooth and convenient

24 February 2023
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

Rated 4 out of 5 stars

Product is good and a at good price

Product is good and a at good price! My only issue I have is, I ask for an afternoon delivery which was agreed! The materials were delivered before 1000hrs. Luckily there was someone about to receive the goods!

24 February 2023
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Reply from Bradfords - Yeovil BBS

Good Afternoon Chris

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

Thank you for your feedback regarding delivery of your order this will be passed on to all involved,

If there was anything further we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,

Katie

Rated 5 out of 5 stars

Great service

3 February 2023
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi David,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

Rated 5 out of 5 stars

Fast easy delivery easy online to place…

Fast easy delivery easy online to place order . Updates well managed and on time pleasant staff

5 February 2023
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

Rated 5 out of 5 stars

Great service

27 January 2023
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

Rated 4 out of 5 stars

Easy on line ordering

Easy on line ordering. Materials waiting for me when I turned up. Life as it should be.

28 January 2023
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Reply from Bradfords - Yeovil BBS

Hi Mr Banks

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,
Joe.

Rated 5 out of 5 stars
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Good Afternoon Lisa

I am happy to hear that you received a helpful and efficient service from our Yeovil Branch, this will be passed on to all involved with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi Mark,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Lorna

Rated 5 out of 5 stars

Excellent - exactly as advised from chat to delivery

Excellent from Friday online chat with Joe through to Monday on time delivery - exactly as advised.

18 November 2022
Bradfords - Yeovil BBS logo

Reply from Bradfords - Yeovil BBS

Hi David,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Megan

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