Ordered on-line. Promptly got a call to arrange delivery. Delivery driver notified time frame on the day and delivered on time unloading goods just where we wanted :) Spot on !
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See what reviewers are saying
Ordering on line was easy and the delivery driver was polite and very helpful putting the bags of stones where we wanted them.
Delivery spot on, driver dropped items where instructed. No hassle no stress. Online site easy to navigate. Had what was wanted and delivered in a timely fashion updated when they were on way. Can’t b... See more
Company replied
Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Woodmead Road, EX13 5PJ, Axminster, Devon, United Kingdom
- 01297 33146
4.6
Excellent
174 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Axminster BBS
Good Morning Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in the branch with your order.
We hope to see you again soon.
Kind Regards,
Katie
I ordered some mdf t&g panelling online…
I ordered some mdf t&g panelling online for delivery to my home address. Simple process, great product, friendly & helpful delivery driver, good local service. Always helpful in store & yard too. Thanks Axminster Bradfords 😊
27 July 2022
Reply from Bradfords - Axminster BBS
Good Evening Will
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us this will be passed on to all involved in Axminster with your order!
We hope to see you again soon.
Kind Regards,
Katie
Ordered some wood which arrived on time…
Ordered some wood which arrived on time and as specified. Will use the company again.
13 July 2022
Reply from Bradfords - Axminster BBS
Hi Michael,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Excellent service
Excellent service. If ordering online they call to let you know when items will be delivered. Fairly competitive pricing overall and not having to pay for delivery is what usually gets the order as I bought recently 2 off 3.6m 150X150 sawn treated from another local supplier and they charged £18 to deliver them !
6 July 2022
Reply from Bradfords - Axminster BBS
Hi Harvey,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Reasonable prices with readily…
Reasonable prices with readily available stock. Free delivery on orders over £100 is a winner.
2 March 2022
Reply from Bradfords - Axminster BBS
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service.
Excellent service.
Purchased fence panels and Postcrete.
The panels were delivered the same day.
Great quality as always from Bradford’s and a great price.Highly recommended.
1 March 2022
Reply from Bradfords - Axminster BBS
Hi Darren,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Fast service and delivery.
9 February 2022
Reply from Bradfords - Axminster BBS
Hi John,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Axminster.
We hope to see you again soon!
Kind Regards,
Charlotte
Products bought and service provided…
Products bought and service provided has been excellent. Setting up my account however has been a bit of a nightmare and it still has not been completed to date.
7 February 2022
Reply from Bradfords - Axminster BBS
Hi Graham,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us and our team in Axminster.
I apologise that you are still waiting for your account to be set up and for an inconvenience this may be causing you.
I will contact that branch to see if we can speed things up for you.
We hope to see you again soon!
Kind Regards,
Charlotte
Brilliant service
Needed some paving slabs. Ordered online & took advantage of 10% discount at weekend. Items delivered within 48 hours. Branch contacted me about delivery dates & driver contacted me about delivery location, we live in the country so size of delivery vehicle a consideration. Absoulutely brilliant service & very happy with price. Wouldn't use anybody else for building/landscaping supplies.
28 January 2022
Reply from Bradfords - Axminster BBS
Hi Dennis,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had such a positive experience with us and our branch team in Axminster.
We hope to see you again soon.
Kind Regards,
Charlotte
Item competitively priced and available…
Item competitively priced and available locally. When I collected, not in original box and no box ready unless I waited for someone to go and find it. No excuse. If its new then it should be in original box.
20 December 2021
Reply from Bradfords - Axminster BBS
Hi Samantha,
Thank you for taking the time to leave us a 5 star review.
I am pleased to see that you have had a positive experience with us and that you are happy with our delivery and customer service.
We hope to see you again soon!
Kind Regards,
Charlotte
First Order
Having recently moved to the area I went into the store and was met by friendly, professional, knowledgeable staff. I have since placed an order, received the materials. The driver was very helpful, placed the materials exactly where I asked. Pleasure to do business with Bradfords, Axminster.
29 September 2021
Reply from Bradfords - Axminster BBS
Hi Rickers,
Thank you for taking the time to leave us a review.
I am really pleased to hear about your experience with our Axminster branch.
It is great to hear about your first experience with Bradfords was extremely positive and our team where able to provide knowledgeable and helpful service.
If there is anything else that we can do please do email Ecommerce@bradfords.co.uk
We look forward to seeing you again soon.
Kind Regards,
Megan
Very good delivery
Very good delivery even when the request to change the date was required. Excellent local company will use them again.
8 August 2021
Prompt and efficient service with all…
Prompt and efficient service with all items delivered as per order. Driver very polite. Would recommend to family and friends.
20 July 2021
Help with getting a delivery sorted.
22 June 2021
Axminster Branch
Axminster Branch - great service from the lads at the Axminster branch!
Jack couldn't be more helpful but Carl the delivery chap was the star of the process!
He did a great job delivering our bag of Gravel and dropped it in exactly the perfect place. Top chap, top team and they deserve a oay rise for great customer service!
Thanks chaps, top marks! 👍👏👏
30 April 2021
Delivery made according to my request
Delivery made according to my request, on time and helpful driver.
30 April 2021
I logged into my account to place a…
I logged into my account to place a order, I was charged normal prices not my
trade rates and was charged for delivery.Will not be using the on line ordering
again.
21 April 2021
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