Easy to order online, speedy follow up phone call received and delivery. No hassle.
Company replied
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See what reviewers are saying
Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... See more
Company replied
Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful cha... See more
Company replied
Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very perso... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Woodmead Road, EX13 5PJ, Axminster, Devon, United Kingdom
- 01297 33146
4.2
Great
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order online
Easy to order online, speedy follow up phone call received and delivery. No hassle.
29 January 2026
Reply from Bradfords - Axminster BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Sandbags
I order sandbags on line as website said Axminster didn't keep them in stock and would email me when in store never heard anything so two day later went to Bradford's on off change they be in, only to be told they keep them in stock and I could have got them on the day I order them which would have been helpful as I need them to prevent flood water entering my property
28 January 2026
Reply from Bradfords - Axminster BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Delivery is stated as being within two…
Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leaving us unable to complete the job. As 2 in the afternoon was the earliest they could estimate I cancelled the rest of the delivery. Very frustrated and disappointed.
29 November 2025
Reply from Bradfords - Axminster BBS
Good Morning Richard
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Good Quality, Easy Choice to Shop There
Always easy to get stuff from Bradfords, plus I always shop around and I think about 4/5 times they come out cheapest.
1 October 2025
Reply from Bradfords - Axminster BBS
Hi Daniel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Axminster BBS
Hi Tony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Thoroughly abysmal service from the…
Thoroughly abysmal service from the tool hire counter at Axminster. I hired a turf cutter and wacker plate from Bradfords Axminster, and instructed to drive 10-miles to the branch and provide two forms of ID, despite the fact that the items were being delivered to my home. A request for full payment + £470 deposit was made which I paid in full on my card. The machines were collected the following day, but my deposit has not been returned 7-days later. After 10 telephone calls, and being cut off by Sam "let me call you back when I find your paperwork" Eventually Same has called me back, and returned my deposit. The best advice I can offer anyone wanting to hire tools is "go elsewhere, and don't risk your money with Bradfords Axminster"
28 July 2025
Unprompted review
Reply from Bradfords - Axminster BBS
Good Morning Mr Taylor
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the service your receieved at our Axminster branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Delivered promptly and placed carefully.
28 June 2025
Reply from Bradfords - Axminster BBS
Hi Kevan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class service as always kept upto…
First class service as always kept upto date with progress and delivered promptly.
27 May 2025
Reply from Bradfords - Axminster BBS
Hi Michael
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to use website with good choice of…
Easy to use website with good choice of products locally available.
29 March 2025
Reply from Bradfords - Axminster BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Amazing service
I have been doing a driveway project. And I've been ordering from bradfords because they're local and their customer service is amazing. I'm always called and asked about delivery. And Jason, the driver was exceptional. In helping me position the delivery into a good spot so we still had excess to our driveway.
3 December 2024
Reply from Bradfords - Axminster BBS
Hi Doug
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good service
Prompt delivery, driver showed/explained how everything worked and collected on time as well
6 September 2024
Reply from Bradfords - Axminster BBS
Good Afternoon Nathan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Usually very prompt delivery
Usually very prompt delivery - was a mix up at Bradford's end so half a day late this time.
21 August 2024
Reply from Bradfords - Axminster BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Very straightforward and good value
16 August 2024
Reply from Bradfords - Axminster BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Hi Christopher
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Axminster BBS
Good Afternoon Leaf
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved a helpful and friendly service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
All went well
25 July 2024
Reply from Bradfords - Axminster BBS
Hi Simon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
A Pleasure to Deal With
The ordering, the delivery and Jason the driver - all very efficient and pleasure to deal at Axminster plus your online Live Chat - very swifted and helpful.
22 July 2024
Reply from Bradfords - Axminster BBS
Hi Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Efficient friendly service
Efficient friendly service. All items delivered on time. No problems.
2 July 2024
Reply from Bradfords - Axminster BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a efficient and friendly service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Good Afternoon Gary
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved good communication and a prompt delivery service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Axminster BBS
Good Afternoon Rosemarie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received a prompt and helpful delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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