Poor customer service. Only offers exchanges or store credit. No refunds available. Would have to pay return shipping. Do not use them.
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See what reviewers are saying
Ordered wrist braces on 2 Feb 2017. Four weeks later still not received. Customer care not helpful very evasive. Blames everyone but itself. Wants to charge 25% cancellation fee. I should have rea... See more
On Line Talk = No Response Call on Telephone = No Answer, leave your # & they never call you back. Product descriptions misleading & over stated. Return Police Sucks. Better Service & prices from... See more
Ordered a knee brace and they sent a DIFFERENT manufacturers brace and wouldn’t allow me to return. Please read their policies about accuracy of descriptions. They can substitute products and don’t al... See more
1.2
Bad
75 reviews
Hasn’t replied to negative reviews
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Great looking
Products looks good to use and trustworthy for injured knees.
2 March 2017
Unprompted review
Very easy to order
Really like your order process. Very easy, plus prices very good.
2 March 2017
Unprompted review
Wish there were more sizes and colors for my son
Wish there were more sizes and colors for my son.
4 February 2017
Unprompted review
Happy with order process
Couldn't find the support device I wanted in any drug store within 25 miles. Brace Planet had it listed as one of the first devices available.
28 January 2017
Unprompted review
Great selection!
Hard to find name brands and braces, great prices and free shipping! Best brace supplier EVER!
25 November 2016
Unprompted review
Had the knee brace I wanted
This is the one place I found a pull on knee brace with crisis cross wrap in back. They didn't have many shoulder braces available so didn't give them a five.
25 November 2016
Unprompted review
Great looking design should work even though this ie all new to me!
Really read all the reviews, think they were well presented and could and would do the job I expected. Good to be able to get on internet and find anything we
need. Even Walmart does not carry these products. I could sit here all night and write praises and YYYYEEeeeehhhhhaaaassss but not necessary, I'm just glad I found you. Price is even fair and shipping is great. Good luck!
17 November 2016
Unprompted review
Web site is easy to order.
Easy friendly web site, hope delivery and quality of product is the same 5 star!
22 July 2016
Unprompted review
Excellent
Great selection of braces and orthopedic supplies. Easy to use and fast delivery. Thank you
19 July 2016
Unprompted review
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