5 star experience with BQ watches and dealing with David. He was incredibly patient and professional in answering all our many questions as we were buying a watch for my father. My father could not... See more
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74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
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Quick, reliable and professional service for selling. Claire was brilliant and accommodated me at very short notice on a busy day. Would highly recommend.

Reply from BQ Watches
All the staff we dealt with were absolutely excellent. David and Nadia gave me time and valuable advice in selecting my watch, and I agreed consignment for items with them also. A truly professional and reputable company to deal with. Would not hesitate to recommend

Reply from BQ Watches
Fantastic service and a wonderful set up. Nadia made the experience very special. I will be back to secure another Beautiful timepiece soon. Cheers! Danny

Reply from BQ Watches
Small issue with a faulty screw in my GMT Master’s clasp, discovered a week after I took delivery. I got in touch to share the issue, the team sent me a prepaid delivery pack, I sent the watch, and the day they received it, I got a call to discuss what they were going to do. The next day, I had the watch back, issue resolved and bracelet balanced. Excellent service, great communication, and I got my watch back rapidly. Thanks for making it so easy.

Reply from BQ Watches
From the very start dealing with IIda working on behalf of BQ Watches I found her approach very helpful as I had never done anything of this nature before.
Given this experience I will have no hesitation using BQ watches again
Janet

Reply from BQ Watches
I have bought and sold three times with BQ now and they are consistently great.
Expert, friendly and fair.
I highly recommend.

Reply from BQ Watches
As ever, BQ were able to assist me. The lovely Ilda greeted me with a smile and took my watch to the on-site watchmaker who dealt with my very small issue quickly and efficiently.
What an asset to have locally, thank you!

Reply from BQ Watches
Excellent selling experience with Nadia, very easy to arrange an appointment, with the options to sell clearly explained so that we could make the right decision for our circumstances. Felt that we could trust the process and what we were being told, with no games being played to re-trade on anything - transparent throughout. Will certainly come to see BQ again and give Nadia a call if we look to sell again, or even to buy!

Reply from BQ Watches
From start to finish a really good experience with BQ Watches. If you are selling your watch through a S.O.R
platform you need to use people like BQ who are professional and well funded.

Reply from BQ Watches
Thank you Nadia, from start to finish made the experience of selling my Rolex easy , quick & professional.

Reply from BQ Watches
Amazing service always the best for repairs and sales

Reply from BQ Watches
Effortless, professional, great communication, prompt payment. What a great service BQ watches provide, made selling by Breitling easy and stress free. I would sell and even purchase from them in the future having seen the level of detail they go to when making sure its of the highest quality.

Reply from BQ Watches
Excellent experience with BQ Watches from start to finish. The whole process was smooth, transparent, and exactly as promised. Ben was fantastic to deal with as he was professional, responsive, and delivered on everything he said he would. Really pleased with the watch and the service. Wouldn’t hesitate to recommend and will definitely use them again.

Reply from BQ Watches
Great service and really easy to deal with, thank you.

Reply from BQ Watches
I recently sold a collection of high-end branded watches to BQ Watches, and the whole experience was absolutely first-class from start to finish.
A special mention has to go to Claire, who handled everything with professionalism, efficiency, and genuine care. From the initial enquiry right through to finalising the deal, she made the process completely seamless. Communication was clear and prompt, and I always felt confident I was in safe hands.
What really stood out was how smoothly Claire managed to get the deal over the line—even on a more complex transaction involving vintage time piece. Her knowledge of luxury watches and the market was obvious, and she worked hard to ensure a fair and competitive offer.
If you’re looking to sell premium watches and want a hassle-free, trustworthy experience, I couldn’t recommend BQ Watches enough. With people like Claire on the team, you know you’re getting top-tier service.

Reply from BQ Watches
Justin was so professional and friendly, replaced my watch battery and wound to the right date and time, also very efficient

Reply from BQ Watches
BQ watches have been excellent
Great communication, quick turnaround and a really slick service from beginning to end
Big thanks

Reply from BQ Watches
First class service, a nice and easy part exchange transaction for my grail!❤️

Reply from BQ Watches
One of the best buying experiences I have had in my life
Spencer and David were so accommodating and showed me around and invited me to their networking event
Will be telling all of my friends and colleagues of BQ watches

Reply from BQ Watches
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