5 star experience with BQ watches and dealing with David. He was incredibly patient and professional in answering all our many questions as we were buying a watch for my father. My father could not... See more
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Review summary
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I’m honestly lost for words — what a stunning Rolex! This was my first time buying such an expensive watch online, and Ben made the whole experience exceptional. He took his time with me, answere... See more
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Excellent selling experience with Nadia, very easy to arrange an appointment, with the options to sell clearly explained so that we could make the right decision for our circumstances. Felt that we co... See more
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Excellent experience with BQ Watches from start to finish. The whole process was smooth, transparent, and exactly as promised. Ben was fantastic to deal with as he was professional, responsive, and de... See more
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Company details
About BQ Watches
Written by the company
⚠️ Beware of impersonators: Our only official website is https://www.bqwatches.com
. We are not associated with any other domain, including websites such as bqwatchesuk.com or bqwatch.shop. If you believe you were misled by a fake site, please contact us directly at 01923 85 58 58 and report it to the NCSC.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
Discover the difference with BQ Watches
Written by the company
- Our promise to you
- At BQ Watches, we are committed to providing our customers with the highest standards of respect, care and service.
Contact info
74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
- 01923 85 58 58
- info@bqwatches.com
- bqwatches.com
5.0
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great watches and customer service.Very…
Great watches and customer service.Very happy with my purchase.
8 April 2026
Reply from BQ Watches
Dear Guiliano,
Thank you for your five star review. It is wonderful to hear that both the watch and the service hit the mark, and that you are very happy with your purchase. We take great care with every piece and every conversation, so your feedback means a lot to the whole team.
Enjoy your watch, and do not hesitate to get in touch if you would like any advice on care, resizing or future additions to your collection.
If you have friends or family thinking about a quality pre-owned timepiece, we would be delighted if you pointed them our way.
Warm regards, BQ Watches.
BQ Watches are my favourite watch store.
BQ Watches are a favourite boutique for me. I would recommend them for buying and selling watches.
My sincere thanks to Kaylie and Nadia for my watch sale today. All the best for you and your team. Rejwan
8 April 2026
Unprompted review
Reply from BQ Watches
Dear Rejwan,
Thank you for your wonderful review and the five-star rating. We're chuffed to hear that BQ Watches is your go-to boutique for buying and selling watches.
Seeing your appreciation for Kaylie and Nadia is a delight. They, along with the rest of our team, aim to make every customer interaction memorable. We're glad your experience with us was a positive one!
We look forward to offering the same outstanding service to your friends and family should you kindly recommend us to them.
Warm wishes,
[Your Name]
Senior Member of Staff, BQ Watches
Kayleigh fantastic!
Purchased a 2026 Submariner and the service and experience didn’t disappoint. Thank you!
8 April 2026
Reply from BQ Watches
Dear DP,
Thank you for your glowing five-star review!
We're thrilled to hear that your experience purchasing the 2026 Submariner from us met your expectations. Kayleigh will be particularly pleased to know she made a positive impact on your buying journey!
If you're pleased with your BQ Watches experience, we hope you might consider recommending us to your friends and family. We assure you we'll treat them with the same level of care and professionalism as we did with you.
Thanks again for your kind words and support, and we look forward to serving you again in the future.
Warm Regards,
The BQ Watches Team
Went in today with £200k of watches on…
Went in today with £200k of watches on consignment and was incredibly impressed. With that value, you want to feel reassured and I was. It’s the most impressive setup I’ve ever seen. Security is like a Swiss bank vault, and they have clearly invested a huge amount into the setup with a lab team, repairing specialists, a huge stock and beautiful offices. And the team was so friendly and welcoming, impressed me enough to take the time to get on here and write a review.
7 April 2026
Unprompted review
Reply from BQ Watches
Dear Peter,
Thank you so much for your wonderful review. We're delighted to hear that you were so impressed with our setup and felt reassured entrusting your valued watches to us. We have indeed invested heavily in creating a secure and welcoming environment, and it's gratifying to know that this was evident during your visit.
Our team always aims to provide a friendly and professional service, and we're thrilled that their welcome made such a positive impression on you.
We truly appreciate you taking the time to share your experience. If you know anyone else who might benefit from our services, please don't hesitate to recommend us to friends or family. We look forward to seeing you again soon.
Kind Regards,
BQ Watches
Great experience at BQ watches
Great experience at BQ watches. Wasn’t exactly sure on which watch I wanted. What I was most impressed with was that it wasn’t anything about the value of the watches but what watch was best for me.
So thank you Nadia for your professionalism and advice.
On collecting the watch the professionalism continued with Clare who explained everything about the watch and the ongoing support if I required it. So thank you Clare and Nadia you made the process very easy.
7 April 2026
Reply from BQ Watches
Dear Michael,
Thank you so much for your kind words and for taking the time to share your positive experience with BQ Watches.
We are delighted to hear that Nadia and Clare provided you with such exceptional service. We always aim to ensure our customers find the perfect watch for their needs, and it’s wonderful to know that their expertise and guidance were so helpful to you. We'll be sure to pass on your appreciation to them both.
We are thrilled that you are happy with your purchase and our after-sales support. If you have any friends or family who might appreciate the BQ Watches experience, please do not hesitate to recommend us. We would be delighted to assist them too.
Kind Regards,
BQ Watches
Did what they said when they did and…
Did what they said when they did and excellent service
30 March 2026
Reply from BQ Watches
Dear Alex,
Thank you so much for taking the time to leave us such a positive review! We're delighted to hear that you received excellent service and that we delivered on our promises.
It's always our aim to ensure a smooth and satisfactory experience for every customer, and your feedback is greatly appreciated.
If you have any friends or family who might be interested in our services, please do feel free to recommend us. We would be thrilled to offer them the same high standard of service you experienced.
Thank you again for your kind words.
Kind Regards
BQ Watches
Reply from BQ Watches
Dear Quinn,
Thank you so much for your kind review! We're delighted to hear that you had a positive experience with BQ Watches and found our team friendly and helpful.
We truly value your recommendation, and it means a lot to us. We aim to provide excellent service to everyone, and it's wonderful to know we succeeded with you.
If you know any friends or family who might appreciate our services, please do feel free to recommend them to us. We would be thrilled to assist them as well.
Thank you again for your support!
Kind Regards
BQ Watches
Great customer service from the team…
Great customer service from the team and highly recommend visiting the boutique as you are treated with an exceptional personal touch. We were lucky to be shown around an meet the staff who all greeted us as a valued customer. The experience and expertise of the staff is something rare these days and will make me a returning customer.
Thank you all for a great experience!
20 March 2026
Unprompted review
Reply from BQ Watches
Dear Melvyn,
Thank you so much for your kind words. We're delighted to hear you enjoyed your visit to our boutique and appreciated the personal touch we aim to provide every customer. It's wonderful to know that you felt valued and were impressed with the team's expertise.
We truly believe in creating a memorable and enjoyable experience for everyone who walks through our doors, and it's rewarding to hear that we succeeded with you.
We look forward to welcoming you back in the future. In the meantime, if you have any friends or family who might appreciate our services, please don't hesitate to recommend us.
Kind Regards
BQ Watches
Reply from BQ Watches
Dear Des,
Thank you so much for taking the time to leave us such a positive review! We're delighted to hear that you found our service friendly and efficient, and that the watch met your expectations. We always aim to provide accurate descriptions and a smooth buying experience.
It's wonderful to know we've succeeded in your case. We truly appreciate your feedback.
If you have any friends or family who might be interested in our watches, please do feel free to recommend us. We'd be thrilled to assist them too.
Thank you again for your custom.
Kind Regards,
BQ Watches
Professional service
Professional service and smooth process. Nadia was helpful, friendly and explained everything clearly, checking I understood through each stage. The process was quick and communication at each stage was excellant. Recommended.
2 April 2026
Unprompted review
Reply from BQ Watches
Dear MK,
Thank you so much for your kind words and for taking the time to share your positive experience with BQ Watches.
We're delighted to hear that you found our service professional and the process smooth. Nadia is a valued member of our team, and I am so pleased she provided you with clear explanations and excellent communication throughout. It's wonderful to know that her helpful and friendly approach made a difference.
We truly appreciate your recommendation. If you know any friends or family who might benefit from our services, please do feel free to pass on our details. We would be thrilled to assist them.
Thank you again for your review!
Kind Regards
BQ Watches
Friendly and professional and Fair, an overall good experience
Friendly and professional team, Kaylie was a pleasure to deal with, she responded quickly, provided information when asked and was a pleasure to deal with. Spencer and his whole team made the whole thing a fun pleasant experience, I will defiantly be using them again.
1 April 2026
Reply from BQ Watches
Dear Adam,
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with BQ Watches.
Kaylie is a valued member of our team, and I'm so pleased she provided you with excellent service. Spencer and the entire team work hard to create a fun and pleasant atmosphere for all our customers, and it's rewarding to know we achieved that for you.
We truly appreciate your intention to use us again. If you have any friends or family who might benefit from our services, please don't hesitate to recommend us. We look forward to welcoming you back in the future!
Ilda and nadia were extremely helpful…
Ilda and nadia were extremely helpful and, cheerful and professional, would recommend them
2 April 2026
Unprompted review
Reply from BQ Watches
Dear Babak,
Thank you so much for taking the time to share your positive experience with Ilda and Nadia. We are delighted to hear that they were helpful, cheerful, and professional during your interaction with BQ Watches.
Ilda and Nadia are valued members of our team, and it's wonderful to know that their dedication to providing excellent service has resonated with you. We truly appreciate your recommendation.
If you have any friends or family who might also appreciate our services, please don't hesitate to let them know about BQ Watches. We would be thrilled to assist them as well.
Kind regards,
BQ Watches
Great Experience
I had 2 Breitling watches serviced, repaired and valued. The overall service, level of expertise and overall experience was fantastic. I dealt with Emma , Justin & David, who were all exceptional to deal with.
I would highly recommend BA Watches.
2 April 2026
Unprompted review
Reply from BQ Watches
Dear Paul,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with BQ Watches while having your Breitling watches serviced, repaired, and valued.
It's fantastic to know that Emma, Justin, and David provided you with exceptional service and expertise. We truly value their dedication to our customers.
We're always pleased to hear when our customers are happy with the service they've received. If you know anyone else who might benefit from our services, please do feel free to recommend us to friends and family. We appreciate your support!
Very welcoming and helpful
Very welcoming and helpful. Really recommend for a 5 star experience!
2 April 2026
Unprompted review
Reply from BQ Watches
Dear Rebecca,
Thank you so much for your kind review! We're delighted to hear that you found your experience with BQ Watches to be welcoming and helpful. It’s always our aim to provide a five-star experience for every customer, and we’re thrilled we achieved that for you.
We truly appreciate your recommendation. If you know any friends or family who might be interested in our services, please don't hesitate to send them our way. We would be more than happy to assist them too.
Thank you again for taking the time to share your positive feedback. We value your custom.
Sold a Rolex watch through BQ watches…
Sold a Rolex watch through BQ watches and was extremely pleased with the professionalism and communication from everyone at BQ watches. BQ took me through the whole seamless process and achieved the price I wanted. Will always go to BQ watches for future purchases and sales.
2 April 2026
Unprompted review
Reply from BQ Watches
Dear Graeme,
Thank you so much for your wonderful five-star review! We're delighted to hear that you were extremely pleased with the professionalism and communication you experienced while selling your Rolex through BQ Watches.
It's fantastic to know that we were able to guide you through the process seamlessly and achieve the price you wanted. We truly value your intention to return to BQ Watches for future purchases and sales.
We always aim to provide a smooth and satisfying experience for our clients, and your feedback is greatly appreciated. If you have any friends or family who might benefit from our services, please don't hesitate to recommend us. Thanks again, Graeme!
Reply from BQ Watches
Dear Martin,
Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you found our service to be wonderful, efficient, and polite, and that you appreciated the advice you received.
We always aim to provide the best possible experience for our customers, and it's truly rewarding to know when we've succeeded.
If you have any friends or family who might also appreciate our services, please do feel free to recommend us. We would be thrilled to assist them too.
Thank you once again for your kind words.
Kind regards,
BQ Watches
Fast and professional experience
Fast and professional experience. Very clear information and process.
1 April 2026
Reply from BQ Watches
Dear Anthony,
Thank you so much for taking the time to share your positive experience with BQ Watches. We are delighted to hear that you found our service fast, professional, and clear. Providing straightforward information and a seamless process is always our priority.
We truly appreciate your kind words. If you have any friends or family who might also appreciate our services, please don't hesitate to recommend us. We would be thrilled to assist them.
Thank you again for your review!
Reply from BQ Watches
Dear Mr Ham,
Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with your purchase and that you found our team helpful. We do try our best!
It is always a pleasure to know that our customers are satisfied with their experience. We hope you enjoy your beautiful new watch for many years to come.
If you have any friends or family who might also appreciate our selection, please do feel free to recommend us. We would be thrilled to assist them in finding their perfect timepiece as well.
Kind regards,
BQ Watches
First time owners of Rolex watches we…
First time owners of Rolex watches we treated ourselves for our 50th wedding anniversary. We would like to thank IIda who served us, she made the whole experience really special. She was helpful and kind without being pushy. Great service!!
1 April 2026
Unprompted review
Reply from BQ Watches
Dear Patricia,
Thank you so much for your wonderful review! All of us here at BQ Watches are delighted to hear that you had such a positive experience with us while choosing your Rolex watches to celebrate your 50th wedding anniversary.
I'm especially pleased to hear that IIda made your visit so special with her helpful and kind service. I will be sure to pass on your kind words to her - she'll be thrilled.
We truly appreciate you choosing BQ Watches for such a momentous occasion, and we hope you enjoy your beautiful timepieces for many years to come. If you have any friends or family who might appreciate our services, please do feel free to recommend us.
With kind regards and congratulations,
The BQ Watches Team
Excellent experience!!!
After much consideration to sell my beloved ladies Datejust Rolex, I did my research and got a bit bamboozled and nervous with companies until I spoke with BQ watches the team there are very knowledgeable professional and have fantastic customer service skills
As I was sending by post they arranged everything from start to finish, they responded quickly to any calls /emails with an extremely knowledgable approach, I knew I was in good hands
I decided to go with consignment and got my desired price in an excellent time scale
I would highly recommend BQ watches to take care of you, it was a total pleasure dealing with the friendly team, therefore I’d like to thank all the staff for making it an excellent experience
Thank you BQ
Best wishes
Anne in Scotland
1 April 2026
Unprompted review
Reply from BQ Watches
Dear Anne,
Thank you so much for your wonderful review! We're delighted to hear about your excellent experience selling your ladies Datejust Rolex through our consignment service.
It’s fantastic to know that our team's knowledge, professionalism and customer service put you at ease, especially when sending your watch by post from Scotland. We always aim to provide a seamless and reassuring service from start to finish, and it's rewarding to hear that we achieved this for you.
We truly appreciate your recommendation and are thrilled that you were pleased with the price achieved and the timescale. If you have any friends or family who might benefit from our services, please don't hesitate to recommend us.
Kind Regards
BQ Watches
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