As always lots of choices on the website which is easy to navigate. Great gifts to suit everyone's choices and budgets. Quick communication of order confirmed and send by date. Kept me informed rig... See more
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Review summary
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Love the letterbox hugs - always nice little goodies - especially the socks :) - and lots of variety to choose from. Makes a change from the standard bottle of fizz (although you can get those too!) P... See more
I have ordered maybe 5 or 6 Boxes of Hugs over the last few years as I live in Western Australia, with family in the UK, so has been easier to send from a British online company. Every single one h... See more
We had a 'build your own' box made up for our daughter who was about to start her exams. So many lovely items to choose from, all excellent quality and packed up in a fabulous box. Delivery just as ex... See more
Company replied
Company details
Information provided by various external sources
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Contact info
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The two orders I recently ordered were…
The two orders I recently ordered were enjoyed by the recipients. From the boxes to the contents, everything was as ordered.
I used to send flowers to people in the UK( I’m in Australia) but was , latterly, very disappointed. Box of Hugs is my new go to gift.
26 May 2026
Reply from Box of Hugs London
Hello Sally,
Thanks so much for such a lovely review. We're so pleased we can send your hugs on your behalf when you are overseas!
Best wishes
The Box of Hugs Team xoxo
A really good gift
Really easy to navigate website.
Lovely selection of gift boxes to chose from with the added option of ‘create your own’.
Really good communication from the company about my order.
Quick delivery.
The ‘box’ is lovely as are the contents. They look to be of good quality.
It is a gift and I am sure the recipient is going to love it.
Will definitely be ordering again.
26 May 2026
Reply from Box of Hugs London
Hello Alistair,
Thank you so much for such a lovely review. We're so pleased that we could provide such a positive experience for you. We hope your recipient loved their gift and look forward to helping you again in the future.
Best wishes
The Box of Hugs Team xoxo
Build your own box!
Box of Hugs has a brilliant selection of boxes put together for your chosen recipient but also offer a build your own box facility which is so good for tailoring yourself. The website is great, ordering easy and communication and delivery is excellent. A quality service with outstanding goods, great prices and the best customer service. Highly recommended!
26 May 2026
Reply from Box of Hugs London
Hello Kim,
Thank you so much for your lovely review. We're so pleased you were happy with your ordering experience and would love to help you again in the future! Its so lovely to hear such positive comments from our customers.
The Box of Hugs Team xoxo
Lovely choice of gifts
Lovely choice of gifts and quick despatch and delivery. Always well received. Definitely recommend.
26 May 2026
Reply from Box of Hugs London
Hello Emma,
Thank you so much for your review, we're so pleased you loved your ordering experience!
The Box of Hugs Team xoxo
Brilliant as usual
Brilliant as usual. I forgot the accompanying card to a friend to say who the Box was from, they went the extra mile and let me know, and put it right.
They have saved me so much worry trying to send gifts from Australia.
27 May 2026
Unprompted review
Reply from Box of Hugs London
Hello,
Thank you so much for your lovely review! We're so pleased we can send your gifts to your loved ones when you are so far away. We hope your friend loved their box of hugs!
Best wishes
The Box of Hugs Team xoxo
The experience and ordering were great
The experience and ordering were great. My only other comment was there was a delay delivering the Box of Hugs.
11 May 2026
Reply from Box of Hugs London
Hello Kate,
Thanks so much for your review. We're so pleased you had a great ordering experience. We're sorry if you felt the delivery was delayed. I have checked this for you and can see that this was delivered within the 2-3 day delivery timeframe so I'm so sorry if you were disappointed with the delivery time.
Best wishes
The Box of Hugs Team xoxo
Ordered as a birthday gift for my niece…
Ordered as a birthday gift for my niece and she absolutely loved it
6 March 2026
Reply from Box of Hugs London
Hello Tracy,
Thanks so much for your review. We are so pleased your niece loved her gift!
Best wishes
The Box of Hugs Team xoxo
Excellent choice of gifts to go into…
Excellent choice of gifts to go into the boxes. Delivery was problem free and box arrived with the recipient when expected. A great little company to deal with.
11 May 2026
Reply from Box of Hugs London
Hello Sara,
Thanks so much for your lovely review. We hope the recipient loved their box of hugs!
Best wishes
The Box of Hugs Team xoxo
Great customer service
Great customer service, easy to contact, fast response to questions. I have sent two of these gift boxes to my granddaughter who is stressing over A levels. She loved them and it made me feel that I was giving her a hug even though I couldn’t be there with her. Really nice selection of gifts to choose from. Happy I found this company.
20 May 2026
Unprompted review
Reply from Box of Hugs London
Hello Selina,
Thank you so much for your review. We're so pleased your granddaughter loved her box of hugs and hope it helps to relieve any exam nerves!
Best wishes
The Box of Hugs Team xoxo
Lucy made sure the package would go to another pick-up point
We wanted to ship a giftbox to our boss. He was in the hospital. The Hospital rejected the package, but luckily Lucy made sure the package would go to another pick-up point so our boss could collect it. Thankyou so much Lucy and team! Great Service!
21 May 2026
Unprompted review
Reply from Box of Hugs London
Hello,
Thanks so much for your review. We're so pleased to be able to get things like this sorted, especially when people are having a tough time in hospital!
Best wishes
The Box of Hugs Team xoxo
First time user of Box of Hugs ( love…
First time user of Box of Hugs ( love the name!) and I couldn’t be happier. I wanted to let my sister in UK know I was thinking of her on her birthday and send more than a card. Box of Hugs has a huge variable list of products to choose from at reasonable cost and I selected things to make her feel special. As I’d left it until the day before her birthday I was very grateful for ‘next day delivery’. The service and communication was excellent.
My sister was very surprised and happy to receive the ‘hugs’ ( except it made her cry!)
I will definitely use this service again.
18 May 2026
Unprompted review
Reply from Box of Hugs London
Hello Wendy,
Thank you so much for such a lovely review. We're so happy to be able to help send your hugs when you are not close by and love to hear that your sister was so happy with her box of hugs! We look forward to helping you again in the future.
Best wishes
The Box of Hugs Team xoxo
Beautiful box
Beautiful box, packaged well with lots of thoughtful gifts inside. Will definitely buy again
5 May 2026
Reply from Box of Hugs London
Hello Amy,
Thanks so much for your review. We're so pleased you were happy with your order and hope we can help again in the future!
Best wishes
The Box of Hugs Team xoxo
Wonderful idea to receive a box of…
Wonderful idea to receive a box of hugs.
Excellent service. Super quick delivery.
Recipient was thrilled with the various gifts and hugs inside. Highly recommended.
5 May 2026
Reply from Box of Hugs London
Hello Caroline,
Thank you so much for your review. We're so pleased your recipient loved their box of hugs and that you were happy with your order.
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hello Melanie,
We're so pleased you found our site easy to use and hope the recipient loved their box of hugs!
Bes wishes
The Box of Hugs Team xoxo
Just the perfect gift
Just the perfect gift, when you need to give someone a hug but can’t physically be there. We all need more hugs in this mad world
15 May 2026
Unprompted review
Reply from Box of Hugs London
Hello Sheena,
Thanks so much for your lovely review. We're so happy we can provide a hug when you can't do it yourself!
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hello Hilary,
Thanks so much for your review. We're so pleased you were happy with your order!
Best wishes
The Box of Hugs Team xoxo
Lovely gift box service
Lovely gift box service, beautifully done, speedy delivery, great items. Highly recommend.
8 May 2026
Reply from Box of Hugs London
Hello Lucy,
Thank you so much for your lovely review. We're so pleased you were happy with your experience!
Best wishes
The Box of Hugs Team xoxo
A special birthday present for a good friend
I needed a special birthday present for a very good friend who was having a hard time. A box of hugs did a wonderful job. I was able to choose individual items which they packed and despatched so quickly that it arrived the next day. Marvellous items. Super fast delivery. Well priced. My friend loved it. Thank you so much to all concerned.
12 May 2026
Unprompted review
Reply from Box of Hugs London
Hello,
Thank you so much for your lovely review. We're so pleased you were happy with your order and that your friend loved her box of hugs! We hope we can help you again in the future.
Best wishes
The Box of Hugs Team xoxo
A lovely Surprise for all!
I love this Company because from the other side of the planet it is hard to send a gift that will be appreciated. My Dad thought the Get well soon box was lovely. My 12 year old niece loved her Birthday box and my good friend told me she will use everything I picked out for her 50th Birthday,
12 May 2026
Reply from Box of Hugs London
Hello Sharron,
Thank you so much for such a lovely review. We are so pleased that your recipients loved their box of hugs and that we can send these for you when you are overseas!
Best wishes
The Box of Hugs Team xoxo
A thoughtful gift
Really easy ordering and excellent delivery time. The recipient loved the gift.
7 May 2026
Reply from Box of Hugs London
Hello Karyn,
We're so pleased you found our website easy to use and that the recipient loved their box of hugs!
Best wishes
The Box of Hugs Team xoxo
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