As always lots of choices on the website which is easy to navigate. Great gifts to suit everyone's choices and budgets. Quick communication of order confirmed and send by date. Kept me informed rig... See more
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Review summary
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Love the letterbox hugs - always nice little goodies - especially the socks :) - and lots of variety to choose from. Makes a change from the standard bottle of fizz (although you can get those too!) P... See more
I have ordered maybe 5 or 6 Boxes of Hugs over the last few years as I live in Western Australia, with family in the UK, so has been easier to send from a British online company. Every single one h... See more
We had a 'build your own' box made up for our daughter who was about to start her exams. So many lovely items to choose from, all excellent quality and packed up in a fabulous box. Delivery just as ex... See more
Company replied
Company details
Information provided by various external sources
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Contact info
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
4.9
Excellent
3K reviews
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Hasn’t replied to negative reviews
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A thoughtful gift
Really easy ordering and excellent delivery time. The recipient loved the gift.
7 May 2026
Reply from Box of Hugs London
Hello Karyn,
We're so pleased you found our website easy to use and that the recipient loved their box of hugs!
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hello Kiri,
Thanks so much for your lovely review! We're so pleased you were happy with our products.
Best wishes
The Box of Hugs Team xoxo
lovely "good luck with exams" gift box
lovely gift box, my nephew was really happy with the presentation and variety of treats.
7 May 2026
Reply from Box of Hugs London
Hello Rabia,
We're so pleased your nephew loved his box of hugs!
Best wishes
The Box of Hugs Team xoxo
You were great
You were great. Ordered the exam box for my granddaughter starting her GCSEs. A nice selection of quality bits and bobs and it arrived the next day!! (Didn’t select next day). She loved her surprise, which was just what I wanted, as I’m too far away to give her a Nanna’s hug. Thanks for doing the job for me.
8 May 2026
Unprompted review
Reply from Box of Hugs London
Hello,
Thank you so much, we are so pleased your granddaughter loved her box of hugs. We love being able to provide the hug when you can't be there to do it yourself!
Best wishes
The Box of hugs Team xoxo
The products to choose from were great…
The products to choose from were great and the staff were really helpful
6 May 2026
Reply from Box of Hugs London
Thank you so much, we really pleased you were happy with our products. We hope we can help you again soon.
Best wishes
The Box of Hugs Team xoxo
Beautiful box and high quality items
We had a 'build your own' box made up for our daughter who was about to start her exams. So many lovely items to choose from, all excellent quality and packed up in a fabulous box. Delivery just as expected. Daughter absolutely loved it. The correspondence from the team at Box of Hugs was also excellent (I received a reply within 30 minutes of a query when I emailed) . Could not fault and will definitely use them again!
23 April 2026
Unprompted review
Reply from Box of Hugs London
Hello,
Thank you so much for such a lovely review. We really love that you were happy with the choice of items and hope that the box helped with any pre-exam nerves! We look forward to helping you again in the future.
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hi Tracey,
Thanks so much, we're so pleased you were happy with the choice of gifts! We hope the recipient loved their box of hugs.
Best wishes
The Box of Hugs Team xoxo
Really easy I make your spoke gift box.
Really easy I make your spoke gift box.
Lovely ideas and very pleased.
I received a box from family when my mum died it was such a lovely touch.
5 May 2026
Reply from Box of Hugs London
Hi Claire,
We are so pleased to hear that you loved your box of hugs. We really hope it helped to bring you some comfort during such a difficult time.
Best wishes
The Box of Hugs Team xoxo
Gifts were great but box I chose was…
Gifts were great but box I chose was quite large.
Arrived promptly and my daughter loved it
5 May 2026
Reply from Box of Hugs London
Hello Lynn,
Thank you for your review, we are so pleased to hear that your daughter loved her box of hugs.
Best wishes
The Box of Hugs Team xoxo
I’ve used Box of Hugs many times.
I’ve used Box of Hugs many times.
The selection of gifts is always being updated.
The service is very reliable.
Communication is very good.
On receipt of her latest Box of Hugs my 92yr old mother told me: “I really do feel like I’ve been hugged”.
5 May 2026
Reply from Box of Hugs London
Hello Christine,
Thank you so much for such a lovely review. We are so pleased that your mother loved her box of hugs. We love being able to provide the hug when you can't be there to give it yourself!
Best wishes
The Box of Hugs Team xoxo
Delivery to my daughter
Delivery to my daughter . Great experience - she loved her box of hugs and it was a very easy process . The team are easy to communicate with and very responsive to emails .
29 May 2025
Reply from Box of Hugs London
Hello Philippa,
We are so pleased you had a positive experience when ordering your gift for your daughter. We hope we can help you again in the future!
Best wishes
The Box of Hugs Team xoxo
Great way to show someone you are thinking of them
I set a box to each of my nieces doing significant exams.
Liked the wide choice of gifts and not just the usual brands - different options.
Dispatched quickly and they were both delighted.
4 May 2026
Unprompted review
Reply from Box of Hugs London
Hello,
Thank you so much for such a lovely review. We're so pleased your nieces loved their gifts and hope that they helped with any exam nerves!
Best wishes
The Box of Hugs Team xoxo
Lovely products efficient service
Lovely products efficient service. My daughter loved her box.
6 May 2026
Unprompted review
Reply from Box of Hugs London
Hello Dorothy,
We are so pleased to hear that your daughter loved her box. Thank you so much for your review.
Best wishes
The Box of Hugs Team xoxo
Always good service from this company…
Always good service from this company with beautifully presented boxes of gifts. Good information about delivery status.
30 April 2026
Reply from Box of Hugs London
Hello Marilyn,
Thank you so much for your review. We are so pleased to hear you are happy with your boxes. We hope we can help you again in the future!
Best wishes
The Box of Hugs Team xoxo
Really helpful customer service
Really helpful customer service. 3 very happy recipients of a little box of hugs just before their GCSE’s. Excellent all round, thank you
6 May 2026
Unprompted review
Reply from Box of Hugs London
Hello,
Thank you so much for your lovely review. We hope that our boxes helped with any GCSE nerves!
Best wishes
The Box of Hugs Team xoxo
Never disappoints
Never disappoints, my daughter loved the box I choose, especially her favourite flat jacks!
29 April 2026
Reply from Box of Hugs London
Hello Pauline,
Thank you so much for your lovely review. We are so pleased your daughter loved her box and that we could provide one of her favourite treats!
Best wishes
The Box of Hugs Team xoxo
Great choice of gifts to personalise…
Great choice of gifts to personalise the hamper. The box arrived in a very timely way and was beautifully presented. The recipient was delighted
29 April 2026
Reply from Box of Hugs London
Hello Maryann,
Thank you for your review, we are so happy to hear that your gift was well received. We would love to help you again soon!
Best wishes
The Box of Hugs Team xoxo
Fabulous gift box service
Since discovering this lovely gifting service, it has become my absolute go-to! Lovely selection of gifts, with new things appearing since I found it last year. All my recipients - from nephews, to siblings, to parents and friends - have been delighted. All deliveries have arrived perfectly. Highly recommend!
5 May 2026
Unprompted review
Reply from Box of Hugs London
Thank you so much for such a lovely review. We're so pleased to hear that your gifts have been so well received. We are constantly reviewing our products to make sure we are providing new and exciting items. We hope we can help you again soon!
Best wishes
The Box of Hugs Team xoxo
This gift was for my niece on her 40th…
This gift was for my niece on her 40th birthday and she absolutely loved it. I have ordered several boxes from you and each time whoever receives the box enjoys it.
28 April 2026
Reply from Box of Hugs London
Hi Claude,
Thank you so much for your lovely review. We're so pleased your niece loved her gift. We hope we can help you again soon!
Best wishes
The Box of Hugs Team xoxo
Reply from Box of Hugs London
Hi James,
Thanks so much for your review. We 're so pleased you were happy with your order and delivery.
Best wishes
The Box of Hugs Team xoxo
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