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Box Office Ticket Sales Reviews 

1,813
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,299 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding, selecting, and purchasing tickets through the online platform is straightforward and very easy to navigate. Many individuals also enjoyed the fantastic live concerts, noting that the events themselves provided wonderful and memorable entertainment. Some people were dissatisfied with the excessively high service fees, unexpected extra costs, and inflated pricing structures. Others experienced frustrating difficulties accessing their digital tickets or running into unexpected technical issues with order fulfillment. However, some customers also noted challenges when trying to download or view their passes on mobile devices.

What people talk about most

Price

People report negative experiences with price, consistently highlighting excessive markups and hidden costs.... See more

Service

Customers had ambiguous experiences with service, often praising the fantastic shows and professional venue... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as opinions on the platform are heavily divided. On... See more

Order

Consumers express deep dissatisfaction regarding their ticket orders, frequently reporting that they never... See more

Website

Users describe ambiguous interactions with website, reflecting mixed experiences during their ticket... See more

Reviews shaping this summary

Rated 2 out of 5 stars

$20 over ticket price AND ADDITIONAL $30 in fees- CONGRATS YOU SCAMMED ME!!! Reporting you so nobody else gets scalped. At least you got paid- tickets were eventually delivered. One thing you did c... See more

Rated 2 out of 5 stars

I specified print at home tickets. My receipt email stated (I cut and paste) "We’ll email you with instructions for downloading your tickets. You will need to print your eTickets, and bring them with... See more

Rated 2 out of 5 stars

My husband did not clearly see that this was a resale ticket seller. One of our guests lost his ticket in the storm. My husband had put all 4 tickets on our credit card. We went to the ticket win... See more

Rated 5 out of 5 stars

The ushers and all the helpers were amazing offering guidance and assistance. We didn't know about accessibulity but they saw my partner needed some help getting to our seats in the J section nd they... See more


Company details

Written by the company

With over 1,000,000 customers, Boxofficeticketsales.com is a leading live event secondary ticket marketplace. With over 15 years of experience, our website gives you access to over 100,000 of the hottest sports, concerts, and theater events in the world. At Boxofficeticketsales.com, we pride ourselves on making the ticket-buying process safe and easy. Are you a concertgoer? We have tickets to your favorite rock, country, rap, r&b, alternative, hip hop, and classical concerts. We also carry tickets for the best music festivals around such as Coachella, Lollapalooza, Electric Daisy Carnival, and Austin City Limits. Sports fan? We have tickets to your favorite MLB, NASCAR, NBA, NCAA, NFL, NHL, PGA, Professional Boxing, MMA, WWE, Tennis events, and more! Search for your event, select where you want to sit, and complete your purchase. We even carry all playoffs, World Series, March Madness, Superbowl, WrestleMania, and all other major events you want to attend! Theater lovers rejoice! If you are planning on attending a Broadway or Off-Broadway show in New York City, Chicago, San Francisco, Boston, or any other city…we have tickets you will love. Don’t miss Hamilton, Wicked, The Lion King, and Book of Mormon, and purchase your tickets today. Heading to Las Vegas? Catch some classic Vegas shows such as O by Cirque Du Soleil, Absinthe, and Penn & Teller. Or catch some of the hottest residences such as Gwen Stefani, Boys II Men, Cher, Christina Aguilera, and many more! Las Vegas sports are also heating up! Get your tickets to the Vegas Golden Knights or the new Las Vegas Raiders in their inaugural 2020 season! We love families! We carry a wide variety of tickets to family-friendly events around North America. Some of the most popular family shows are Disney on Ice, Monster Jam, Frozen – The Musical, Paw Patrol – Live!, Sesame Street – Live, and many more! Take the family out and make memories that will last a lifetime.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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3.3

All reviews

(1,813)

1,370 reviews in the last 12 months

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Rated 5 out of 5 stars

Online tickets

Was easy to get tickets. Only thing that could have been better was to get tickets sooner. Day before made it tough to print the documents.

8 September 2026
Rated 5 out of 5 stars

CeCe Winans, MN State Fair

The event itself was awesome. I had placed 2 separate ticket orders. I received the first order a few weeks before the event. The second order I received about 24 hours prior to the event, which made me a bit nervous because if something had gone wrong or I if I didn't receive them in time, it was on a holiday weekend and I wondered what kind of suppport would I get if I needed it...Anyway, everything worked out fine.

8 September 2026
Rated 1 out of 5 stars

Too difficult to find my Tickets

Too difficult to find my Tickets. Had to go Box Office @ the Stadium and have them Text Message Tickets to my phone.

This should be the normal process. I shouldn't have to sign on to MLB.com find my password or create a new password to many HOOPS !!!!

8 September 2026
Rated 1 out of 5 stars

Tickets for a non-existent game…

I bought tickets for a 6:05 game and received an email confirming. The tickets I received were for a game starting at 12:05. Unfortunately I did not notice until it was too late. Your site sold tickets for a game that didn't exist.

6 September 2026
Rated 2 out of 5 stars

I initially purchased Indiana Fever…

I initially purchased Indiana Fever tickets with a specific location in the State Farm Arena.
BOTH events I had a seating change which they claim was comparable... Maybe as far as the price was concerned but not the experience. I initially had seats behind the bench of the Fever. BOTH times I was moved to behind the basket!
I want the seats I selected & paid for!

16 August 2026
Rated 5 out of 5 stars

The show was great.!

The show was great.!
However the added on charges of the tickets I bought through. Box office tickets.com was ridiculous..
I would never buy tickets through this company again..
A $37. Ticket ended up costing me $80 with your ad on fees.
Very disappointed in would tell people to stay away.

7 September 2026
Rated 1 out of 5 stars

♦️DO NOT USE THIS COMPANY♦️

♦️DO NOT USE THIS COMPANY♦️
Box Office Ticket Sales is a horrible company. They are thieves. I travelled from another country to attend a concert, the concert got canceled an hour before the concert was supposed to happen. It got rescheduled for almost 2 weeks later and they would not refund my money. They said that I have the choice to travel back, like hotels and travel costs and work schedules are not a factor. Horrible costumer service and no accountability.

26 August 2026
Rated 3 out of 5 stars

It was a beautiful evening at Wrigley, until…

What a beautiful evening at Wrigley! We Love watching volleyball! And what a great concept… volleyball at Wrigley Field!
What we didn’t love was the fact that the games were continually being delayed due to condensation on the court! Didn’t the engineers/planners think of this?!?!
We had arrived at Wrigley around 4:30 and walked around. Sat down at 5:30 to watch the first game at 6pm. It ran longer due to drying the court! They even had to remove a floor emblem!!!
We only lasted for part of the first set in the second game (Nebraska). It got so late, we had to leave just after 10:00 and they were still having to dry the court!
Only saw a few minutes of Nebraska play and sat in hard seats for over 4.5 hours with no end in sight! What started out as a fantastic evening, turned into a disappointing and expensive night!

6 September 2026

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