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Box Office Ticket Sales Reviews 

1,813
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,299 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that finding, selecting, and purchasing tickets through the online platform is straightforward and very easy to navigate. Many individuals also enjoyed the fantastic live concerts, noting that the events themselves provided wonderful and memorable entertainment. Some people were dissatisfied with the excessively high service fees, unexpected extra costs, and inflated pricing structures. Others experienced frustrating difficulties accessing their digital tickets or running into unexpected technical issues with order fulfillment. However, some customers also noted challenges when trying to download or view their passes on mobile devices.

What people talk about most

Price

People report negative experiences with price, consistently highlighting excessive markups and hidden costs.... See more

Service

Customers had ambiguous experiences with service, often praising the fantastic shows and professional venue... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as opinions on the platform are heavily divided. On... See more

Order

Consumers express deep dissatisfaction regarding their ticket orders, frequently reporting that they never... See more

Website

Users describe ambiguous interactions with website, reflecting mixed experiences during their ticket... See more

Reviews shaping this summary

Rated 2 out of 5 stars

$20 over ticket price AND ADDITIONAL $30 in fees- CONGRATS YOU SCAMMED ME!!! Reporting you so nobody else gets scalped. At least you got paid- tickets were eventually delivered. One thing you did c... See more

Rated 2 out of 5 stars

I specified print at home tickets. My receipt email stated (I cut and paste) "We’ll email you with instructions for downloading your tickets. You will need to print your eTickets, and bring them with... See more

Rated 2 out of 5 stars

My husband did not clearly see that this was a resale ticket seller. One of our guests lost his ticket in the storm. My husband had put all 4 tickets on our credit card. We went to the ticket win... See more

Rated 5 out of 5 stars

The ushers and all the helpers were amazing offering guidance and assistance. We didn't know about accessibulity but they saw my partner needed some help getting to our seats in the J section nd they... See more


Company details

Written by the company

With over 1,000,000 customers, Boxofficeticketsales.com is a leading live event secondary ticket marketplace. With over 15 years of experience, our website gives you access to over 100,000 of the hottest sports, concerts, and theater events in the world. At Boxofficeticketsales.com, we pride ourselves on making the ticket-buying process safe and easy. Are you a concertgoer? We have tickets to your favorite rock, country, rap, r&b, alternative, hip hop, and classical concerts. We also carry tickets for the best music festivals around such as Coachella, Lollapalooza, Electric Daisy Carnival, and Austin City Limits. Sports fan? We have tickets to your favorite MLB, NASCAR, NBA, NCAA, NFL, NHL, PGA, Professional Boxing, MMA, WWE, Tennis events, and more! Search for your event, select where you want to sit, and complete your purchase. We even carry all playoffs, World Series, March Madness, Superbowl, WrestleMania, and all other major events you want to attend! Theater lovers rejoice! If you are planning on attending a Broadway or Off-Broadway show in New York City, Chicago, San Francisco, Boston, or any other city…we have tickets you will love. Don’t miss Hamilton, Wicked, The Lion King, and Book of Mormon, and purchase your tickets today. Heading to Las Vegas? Catch some classic Vegas shows such as O by Cirque Du Soleil, Absinthe, and Penn & Teller. Or catch some of the hottest residences such as Gwen Stefani, Boys II Men, Cher, Christina Aguilera, and many more! Las Vegas sports are also heating up! Get your tickets to the Vegas Golden Knights or the new Las Vegas Raiders in their inaugural 2020 season! We love families! We carry a wide variety of tickets to family-friendly events around North America. Some of the most popular family shows are Disney on Ice, Monster Jam, Frozen – The Musical, Paw Patrol – Live!, Sesame Street – Live, and many more! Take the family out and make memories that will last a lifetime.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

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3.3

All reviews

(1,813)

1,370 reviews in the last 12 months

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Rated 3 out of 5 stars

Needed help getting tickets on phone

Needed help getting tickets on phone . Called and I was helped . The help was excellent . At the venue , someone was sold my seat at box office an hour before show . Person paid less than what I paid . Venue was not filled so seats were available . We didn’t move but my seat was sold twice !

11 September 2026
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Confusing. After finally understanding that I needed the MLBapp, my tickets never ended up there, even after multiple chats. I finally just got them from the Saints Box Office. From now on, I’ll just simply call the Saints directly for tickets.

10 September 2026
Rated 5 out of 5 stars

Last Minute Decision Trip

My daughter and I drove three and a half hours to take in a good ole fashioned baseball game at the Great American Ballpark in Cincy. We had tossed around the idea of going for a few days but only made a final decision upon waking up the morning of so I got online and found two great seats reasonably priced and bought them. I was apprehensive about leaving for the long drive until I received the tickets via email due to past experiences from other outlets waiting until literally an hour before the event to accept the purchase but by the time we stopped for breakfast along the way they were sent and confirmed! The ordering process was easy and fast. Definitely last minute decision trip worthy!

6 September 2026
Rated 1 out of 5 stars

Deceived

Deceived, thought Imwas buying directly from the venue, but ended up
paying 3 times as much! And then could not resell.

9 September 2026

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