BooksRun Reviews 

11,098
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the affordable prices, noting that books are cheaper than anywhere else while still offering great value. Shoppers frequently highlight the fast delivery service, explaining that packages arrive quickly and often sooner than expected. Consumers are also extremely happy with the product quality, describing their books as being in excellent or near new condition. Some reviewers were not happy with the packaging, mentioning that heavy items arrived damaged due to a lack of protective wrapping. A few other people also felt that certain product descriptions were misleading, leading to unexpected issues with item conditions or editions.

What people talk about most

Product

Customers had positive experiences with product, frequently highlighting that books arrived in great... See more

Price

Consumers find price to be positive, frequently highlighting affordable costs and cheap rates for their... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers highlight swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little nervous at first buying my anatomy book as virtual copy from an outside website but it has turned out to be the best! It comes with study tool and you can create your own flashcards st... See more

Rated 5 out of 5 stars

I purchased the correct book. The text book is helping with my class work and assignments. It is great book it gives future counselors good knowledge in this complicated class that I am taking right n... See more

Rated 5 out of 5 stars

Books were well packaged and in great condition. They arrived earlier than expected. The driver handed them to me personally at the front door. Thanks!

Rated 5 out of 5 stars

Book condition, shipping time, and packaging were great, thank you!!! Another great addition to my collection. Price was good too!


Company details

  1. Book Store
  2. also in
  3. Hobby Store

Written by the company

Our online buyback catalog lets you easily sell your new or used textbooks, ship them for free and get fast cash via PayPal or Check. Also, you can buy or rent textbooks for cheap


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(11,098)

1,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Delivery was fast

Delivery was fast. Book was in great condition except for back cover which had 2very large creases. However it will not affect myuse of the book. Creases reduced review by one star. Otherwise vg.

29 October 2026
Unprompted review
Rated 5 out of 5 stars

So far

So far. so good. I received my book 2 days before it was estimated to arrive. Thanks!

9 September 2026
Unprompted review
Rated 5 out of 5 stars

CollegeMOM

I have been using BooksRun for about a year now and all transactions have been executed without a hitch. I am very pleased with this company that I have also recommended it to my son who also started college and has also started using BooksRun.

10 October 2026
Unprompted review
Rated 2 out of 5 stars

Very Good? Not So Good.

Book was described as "very good." As received, it was in poor condition. It was placed in a plastic mailer bag. The excess bag was not folded over and taped tightly. Bag arrived torn in two places and there was corresponding damage at those two points. This might have been due to poor handling by the shipping service. However, I noted that there was spine damage UNDER their inventory sticker on the spine as though it was deliberately concealed. Numerous dents in the front cover as though struck with a pointed object. Bought this as a gift for a friend and guess it'll be okay but I've already had two sessions using archival adhesive and it will take one more to make it somewhat presentable.

26 October 2026
Unprompted review
Rated 4 out of 5 stars

I purchased 3 books

I purchased 3 books. 2 were in great condition. The third had water damage and mold. I threw this book away as it was gross and nasty. I didn't have time to deal with returning the book or contacting the company so they did not have a chance to make it right.

15 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look