Alibris Reviews 20,237

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products received, often noting that items are exactly as described and sometimes even better than expected. People appreciate the reasonable and fair pricing, making it easy to find desired books. The ordering process is frequently highlighted as quick and straightforward, and many consumers are satisfied with the timely delivery service. However, some customers also noted occasional issues with delivery times, with some orders arriving later than anticipated. A few reviewers mentioned receiving books that were not in the condition described, such as missing dust jackets, internal markings, or incorrect editions. There were also isolated concerns about packaging, with some books arriving without adequate protection.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the availability of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping times... See more

Quality

People report positive experiences with quality. Many customers praise the excellent condition of the books,... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy and quick ordering process,... See more

Price

Customers had positive experiences with price. Many reviewers found competitive and reasonable prices, often... See more

Based on these reviews

Rated 5 out of 5 stars

Hardly marked other than previous owner name. Like new honestly. Book came timely and second book came a few days late but that’s incredible considering a snow storm that shut public schools down for... See more

Rated 5 out of 5 stars

I found a book I had been searching for. It is a biography of my great-grandmother, written by one of Brigham Young's daughters. The story is personal, and reveals an interesting time in the history o... See more

Rated 5 out of 5 stars

The book I ordered came from a bookseller I'd purchased from before (Keeper Reineau) and I knew them to be knowledgeable about condition and fair pricing and how to properly store and ship books. Orde... See more

Rated 5 out of 5 stars

The books are always in great condition. Delivery might vary a little, but by no more than a day or two, which seems like nothing in the face of the ease of the website and flow of the transaction. I... See more


Company details

  1. Book Store
  2. Hobby Store

Written by the company

Choose from more than 200 million new & used books, used textbooks, and rare, out-of-print books from over 6,000 independent book stores around the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience with Alibris was…

My experience with Alibris was excellent as always. The book itself is unfortunately printed on extremely glossy paper, which makes reading it at a piano problematic. Not sure if any feedback can be sent to the publisher.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Alibris rocks!

Same as always - they have what I need at a reasonable price and it is always delivered in good condidtion as advertised.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Cancelled my Order to Charge More

I ordered a book for $16 bucks. It's a book about twenty years old, pulp sci-fi, mass produced, paperback, nothing special. Now, mint copies of this book go online for $40-50 because it's part of a popular series. This was a regular used copy, seemed like a reasonable price. Lo and behold, a week after I order and get charged, they email saying, "That copy already sold, but we probably have another copy!" Go back and what do you know? Same copy, relisted for $45. They realized they didn't charge me enough. Super scammy and I'll not be buying books here ever again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I received my complete order

I received my complete order. The books were in fine condition with the exception of one book which was a paperback from 2013. Paperbacks are not printed on quality paper. The books were packaged well for shipment. I would and have recommended Alibris as a place to shop for books.

21 March 2026
Unprompted review
Rated 4 out of 5 stars

2 different publications to be aware of

While the book seems comprehensive, I was not aware that I was going to receive an edition printed in India. There are two forms of publication, one in the US and an international one. I thought I had purchased the US edition.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

1984

The Mr. had never read the book. So I got it for him. He thought it was rather slow in the beginning; but noted it definitely fit our current political climate!

25 March 2026
Unprompted review

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