Book2travel Reviews 

218
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for their outstanding patience, kindness, and efficient support throughout the entire booking process. Travelers deeply appreciate the detailed guidance, budget-friendly options, and exceptional customer service provided when planning their dream holidays across the globe. Some reviewers were not happy with unexpected extra charges requested after the initial booking was successfully completed and fully paid in advance. A few consumers also mentioned experiencing significant stress and anxiety due to unconfirmed return flights, cancelled transfers, and sudden communication issues when their assigned agents abruptly left their positions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that various advisors were... See more

Booking process

Consumers find booking process to be positive, frequently highlighting helpful sales agents who provide clear... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep satisfaction with helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Holidays

Users describe positive interactions with holidays, noting helpful recommendations for internal flights and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying other agents I came across book 2 travel, Mike was 100% supportive and took the stress out of booking, confirming and reserving my extra leg room seat, he even helped book my special meal... See more

Company replied

Rated 5 out of 5 stars

My experience with Mike Ross was very positive. He explained everything clearly and he was easily accessible to talk to. He did all the travel arrangements efficiently for me. Mike also kept me up to... See more

Company replied

Rated 5 out of 5 stars

Engaged directly with Benny. He took on board everything I said and was very understanding of my requirements. His experience and advice given was spot on. I ended up booking my flights to Australi... See more

Rated 5 out of 5 stars

A very big thank you to Mac Smith for an excellent service he went above and beyond he was helpful kind patient ensuring a smooth transaction with my booking amazing experience! Customer service top n... See more


Company details

Written by the company

Welcome to book2travel.co.uk, your trusted UK-based travel partner. We specialize in providing competitive fares, transparent pricing, and a seamless booking experience for flights and holiday packages worldwide. Our mission is to make global travel accessible and stress-free through honest communication and dedicated customer support. Important Identity Note : Please ensure you are dealing with the correct provider. We are book2travel.co.uk (no hyphen). We have no affiliation, alliance, or partnership with any other websites using similar names, specifically those containing hyphens (e.g., book-2travel). We pride ourselves on our reputation and our transparent "no hidden fees" policy. If you have been quoted a price by a company using a hyphenated domain and are experiencing issues, please note that they are a separate entity and not associated with our brand or service standards. Why Book With Us? Transparent Pricing: The price we quote is the price you pay. Expert Support: Our team is available to assist you from inquiry to arrival. Verified Bookings: All bookings are confirmed instantly with official documentation


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(218)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrific!!!!!

Horrific!!!!!

They promised me a flight time which they couldn’t deliver. They then tried to charge me £700 more to get the time I originally booked.
Ended up paying a fortune when I wish I went with a different agency!

Disgusting. Eric should be ashamed of himself.

CONS

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Eric helped with my flight,booking and payments.
Very helpful and patient with me.
Excellent service from Eric.
Would definitely recommend to my friends and family
Thanks for a brilliant experience

27 September 2026
Unprompted review
Rated 5 out of 5 stars

I called and spoke with Alan who was…

I called and spoke with Alan who was quickly able to find options for my trip. He was professional in his communication. Once I had chosen a flight I had technical issues with the payment. Alan demonstrared care and paitence during this time. Thank you Alan as you supported me to rectify the issues. After the initial booking I had further queries which Alan promptly and politely dealt with. Thanks Alan

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Great customer service received from Alan he found a flight within my budget was patient kind courteous and professional well done!

I will be booking my next holiday flight through him which I would highly recommend to my friends and family.

5 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look