boodmo - Spare Parts Expert Reviews 1,498

none of their customer care number works. I tried for 2 3 days. no email response. I ordered 2 lights but they sent only 1.

I had ordered a engine additive on 9th jan with Order #0901/01043265,and i have been given changed date of delivery for last 3 weeks. This is a bogus website to just get money from customer.you keep chasing them and at the end one will get frustrated and leave the money with them.their person yashsvi replied to my mail sayng he will chk delivery date and get back last week and no revert after that.PLEASE DONT WASTE YOUR HARD-EARNED MONEY ON THIS WEBSITE FOR PURCHASING PRODUCTS.
R

Arun singh shekhawat

I had earlier experience of my order delivery date being postponed about over a month and later cancelled and refunded. But when I planned to change my figo aspire headlights to graphite (blackened) only due to cosmetic reason. I waited until both RH & LH side headlight was updated as available at same seller and placed my order #3112/01019258. without my confirmation they had split my order and placed each one to different seller,
One seller dispatched the 1st order the next day the other 2nd order dispatch date was changed (increased to 1 week from original date). The 1st order which i had received was damaged even though the packing was good. when contacted customer care the informed me to raise a return request later they wanted me to share the video and pictures of unboxing (believe me guys their packing was so good that i thought what could have gone wrong and didn't take the unboxing video which i usually do for online orders) later i had to share the damaged headlight photos it has been two days and no update till date. I have lost faith in them i don't think the 2nd part of my order will be delivered and i wont receive a refund for the 1st order. i am stuck with a damaged product. The nearest ford showroom is 60 kms from my place i should have gone there to get them myself directly instead of paying the additional delivery charges.
Please note : The website boosts of a 10 day assured return but in real you have to raise a return request with 48 hrs of delivery. Then starts the lengthy return process so long that i haven't seen the end of it yet.
Update 1: After a 10 days from the date of my complained the return was approved. The Delivery date of the 2nd order changed 5 times till date.

After ordering Renault Duster OE front brake rotor set (#0612/0958186-1) on 06 December 2020 on Boodmo, the site has extended the estimated delivery date for no less than 4 times citing unavailability of parts. The current estimated delivery stands at 07 January 2021, which I doubt will be honoured. This is turning out to be a big joke concerning a safety part of Rs.6801 value. If I dont receive the OE part on 07 January 2021 of the desired quality and in best condition, I am going to elevate the matter to various forums and the Government. If you do not have a part, why not decline to take the order. Why block the money and not deliver. The same money could have been used to buy the same parts at another medium. This is turning out be a disappointment. I fear it does turn into a fraud. Will not order a part from Boodmo.com henceforth.

I had placed an order for brake pads of Honda City GXI 2004 model, what i received was brake pads of Honda Amaze (Petrol) seriously!!! How can someone be so irresponsible, they call themselves as a Auto spare experts, they don't even know what they are doing, very much disappointed, I have also returned the product & still have not received refund to my respective account, I WOULD RECOMMEND PEOPLE NOT TO BUY ANY PRODUCTS FROM BOODMO, THEY ARE NOT REILABLE, SHAME ON YOU PEOPLE!!!!!

I ORDERED ANTENA FOR TATA NANO DEILVERED TWO DAYS BEFORE COMMITMENT DAY.. THANKS BOODMO GUYS

Hi,
My order is 612/0983581-1 till now I haven't received any update on the order. There is no customer care number to speak also Most dissatisfied.

I have ordered timing chain for fluidic verna. Later on I lost my mobile and now not able track the order. My order supposed to reach on 14.12.2020 but till now I have not received it. Will I get my item or not. How to recover the tracking no.

Worst service seen ever. No fixed timeline, they will keep on changing dates.

Thank god for the reviews section i was just going to order a part,but after looking the reviews section i changed my mind of ordering the part.
The worst part is the dont give cash on delivery option it seems they are making a fraud by not refunding.
Thank you every one for sharing the reviews

I ordered for five items for my Mahindra verito 2012 model out of that I received only one item (by gods grace ) and for the rest of the item I waited for more than two months and cancelled the order because they are keep on changes the delivery date,still I am waiting for refund.

I did not get my order and it shows delivered to me...there is no support team to contact with..all there contact number are out of service..i had given proper address and they say its incomplete...i did not get any call from delivery agent..this is fraud

We have ordered the Mahindra Verito D6 2011 model headlight and they have delivered for some other model which didn't fit into the car. We have raised the return request and only one they have approved for refund and the other side headlight they have rejected to refund by saying damaged. I have full packing video and still they are not listening and rejected. I am 100% sure that it was not damaged from our end as I have done the better packing than boodmo's courier. It must have been damaged in trannsit by boodmo's courier people while returning. This was the first time I ordered from Boodmo but the experience was horrible. I thought I will order my xuv500's parts also but now I will not as they don't send the correct parts and return process is complicated and no transperancy is there. Now what will I do with that one side headlight which is of different model car.

I had ordered for a hyundai creta front brake pad kit & other auto parts. In total four items
but the front pad kit was never delivered to me. I had never expected atleast this kind of cheating from a well known website like boodmo.
Company.claims it has sent me the package and shown me a cctv footage.
So either the boodmo seller or the courier is at fault here for the missing package.
I should have taken a video before un-boxing the package.

Received the part in perfect condition as expected, smooth experience, will definitely order again.

Order#2610/0861112 for Volkswagen Seat Belt Latch ordered on 26/10/2020 . Till date, product not even ready to ship.
Wrote twice to customer care in last 1 week. No response.
All the numbers of support on the website are non operational even during regular working hours of the day

I paid in full for the part. Please ship the product fast

Updated Review: Bodomo: I wrote so many times on contact us of the application regarding order tracking, but you never replied even once. The review was posted on 10-Nov and after so many failed followups, and unresponsive customer care, I just could not rely on Boodmo, and I had to cancel my order on 21-Nov-2020. How long do you expect a customer to wait and bear with your unresponsive customer support?
I got SMS from Boodmo that refund has been initiated on 21-Nov-2020. I've not received it yet, but I think I will get it in few days.
So that way at least money wasn't stuck with them

Hi This is a fake website. My order no is 2210/0850527-2. they took advance cash. Never dispatch parts. Just give you new dispatch dates every week. More over all the Telephone Nos given for support is also fake . None of them is working. I feel cheated with this web site.
PL be care full for this site

You Cannot find another worst spare parts online site than this

Hi everyone I have order one product but it's still didn't came it's allmost 30 days I can't able to contact customer care and this app is not accepting my gmail I have paid full amount

My name is Hari #2210/0850574-2

This is my order number my delivery date is 28-10-20 but today 30 -10-20
Still now I didn't get my product in my hand what is the reason of delaying my product , which is responsible for the delaying product , and why don't you give your contact number , what is the reason , still if you delivered are not delivered my product which person responsible for my product I payed the money when I booked the order , but still I didn't get the order , I saw the wrost online sale company in my life , please arrange asap to delivery the product is now destination city now ,in your nemeli hub to my home address is just 7km only otherwise give the hub details I wil go collect it plz understand the situation