Parts Big Boss Reviews 560

TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting that items were not received, even after extended waiting periods. People also encountered problems with the products themselves, noting instances where items did not meet expectations regarding their condition. Reviewers consistently highlighted a lack of response from the company, with calls and emails going unanswered, leading to frustration and a feeling of dissatisfaction regarding the resolution of their issues. The website was also a source of complaints, as order statuses often remained stuck on "processing" with no further updates, and some users even found their login credentials disabled. Many consumers regretted paying in advance due to these issues.

What people talk about most

Order

Reviewers highlight negative aspects of order experiences, with many expressing significant dissatisfaction.... See more

Product

Consumers consistently express strong dissatisfaction with the product experience. Many reviewers report not... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report that messages,... See more

Payment

Customers had negative experiences with payment. Many reviewers report paying in full or in advance for... See more

Website

Users describe negative interactions with the website, consistently labeling it as fraudulent and a scam.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer servi... See more

Rated 1 out of 5 stars

The items "Front wheel bearings for Chevrolet Spark" vide Order 100216935 Dtd. 26/07/2025 but till today the required said items have not been dispatched. During the inquiry about tracking the order,... See more

Rated 1 out of 5 stars

I paid for distributor cap on November 8 2025. I am writing this review on december 2 2025. I called Partsbigboss representative post 2 weeks after placing order. He replied it will be delivered on N... See more

Rated 1 out of 5 stars

Don't buy anything from this site. My car in garage and I order from this site for parts. After payment nothing show about orders no updates 20 days now no money back no response from company. Last w... See more


Company details

  1. Auto Parts Store

Information provided by various external sources

India's most authentic car spare parts portal. We aim to provide wide variety of car parts at the most reasonable prices. Your one stop shop for making car maintenance, a "Hassle Free Experience"


Contact info

1.9

Poor

TrustScore 2 out of 5

560 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I purchased a side mirror on 23rd…

I purchased a side mirror on 23rd April and paid Rs100 as advance.When checked their site its under processing.Tried to contact their whats app no relpy.
I think its a shell company.
Please careful to purchase from incredible compies like this.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst company

Worst company. Cheated

I have order honda civic 2008 1.8 Rear right corner light for 3, 149.10 rs. on 13/1/26 and paid full amount. Our order number is 100225060 my name is Niran Alex.

Till now my parts has not received and no updates. Always phone switched off mode. What's app call ringing but no one is picking. Messages delivered but no reply.

Really dear friends, dont order any parts from this bigboss parts company.

Parts big boss is a fraudulent company

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. No order is delivered even after 2 months. No customer support, no call line nothing. This is worst website fraudulent activity. Dont buy anty thing from them.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Fraud..

Fraud... So we have a option everyone need to respond about this we will give complaint about this website we need to take action. We can go to court for this he took so many people money .. he didn't respond that number is not in working so I will not leave them iam going to take serious action...

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Broken Door Visors

I ordered a set of Door Visors for a Fiat Linea. They took forever and sent the set of 4 using India Post with minimal packing. One of the door visors came in 3 pieces. When I contacted customer service on WhatsApp(No other mode is available)they asked for an Unboxing Video. I sent them the pictures of the damaged part. The cheats stopped responding.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

i ordered part on 10.12.2025

i ordered part on 10.12.2025, 40 days completed still not received, three times mailed still not reply any mail. my order no [#67832], its cheating company. Dont order any products in this wed site.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Refund Pending – No Response From Support

I placed an order with Parts Big Boss and later cancelled it. A support ticket (#68006) was created to address the payment/refund, but despite multiple follow-ups, I have not received the payment or any clear response from the support team.
I am still waiting for confirmation regarding whether the payment has been processed or when I can expect it. I hope the team improves communication and resolves pending refund issues promptly.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

They are cheating us because i have…

They are cheating us because i have placed an order 15days back and i paied advance amount but upto no their is no update about my order i contacted customer care but no responce dont get cheated and dont trust this website

11 December 2025
Unprompted review

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