Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
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Bolt pharmacy have been excellent with their care and support with my continued weight loss. I feel secure in the knowledge that I’m using a genuine product as you see some shady products online. If y... See more
Starting from the beginning, back in March. The initial assessment was thorough, as it should be for any prescribed medications. Since then, I had to get in touch with the team at Bolt quite a few tim... See more
They are very good at reminding you when to purchase your next doses but not so good when you need a replacement sharps bin. They just point you to your local authority or require you to pay extra.... See more
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Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
4.5
Excellent
5K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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I have nothing but great things to say…
I have nothing but great things to say about the staff and this company. smooth and easy to work with..very professional and has helped me through my journey..any issues ive had has been sorted with a response very promptly and any worries i have was handled great with no hesitation.
15 July 2026
Very supportive
Very supportive, finding it easy to order and take, losing weight slowly not to quick which is good
15 July 2026
If you decide to use Bolt Pharmacy be…
If you decide to use Bolt Pharmacy be careful that you do not inadvertently subscribe as I did.
My first prescription went well. I went through a process to ensure the drug was safe for me to use and it was delivered quickly. The second time was not so good. My prescription was not delivered. Royal Mail said it was not correctly addressed and returned it to sender. I had to wait for Bolt to receive it back from Royal Mail and they then resent it. Rather than a few days it took almost two weeks and in the meantime I had to use another provider.
I decided not to use Bolt again but money was taken from my account for a third prescription that I had not asked for and was not expecting.
To be fair Bolt sorted it out very quickly but I was not happy that the third prescription was provided without a check in with me to make sure that my health status had not changed and it was still safe for me to take the drug. I thought it was unethical and potentially dangerous.
15 July 2026
Unprompted review
Reply from Bolt Pharmacy
Hi Shelley,
We're sorry the experience took the turn it did after a smooth first order.
A bit of context worth sharing: we don't dispatch medication unless a check-in has been completed. That's a clinical safeguard we don't step around. If something on your account looked different to that, it's worth us understanding what happened.
Our escalations team will be in direct contact with you to take this further on your account.
The Bolt Team
Really good support
Really good prices, delivered well in time for use and the online app is easy to use, the weight tracker is easy to track your progress
When it’s time to increase dosage you have a full review to make sure you’re ready.
15 July 2026
Does what it says it will .
Does what it says it will .. good company who care for their customers.. happy with service, product & service.
25 June 2026
Customer service excellent
Customer service excellent, all questions I've asked have been answered promptly and thoroughly, delivered on time when stated,glad it used them.
15 July 2026
Very helpful and clinicians supportive
Very helpful and clinicians supportive
Efficient delivery service and open to any queries or concerns
15 July 2026
Really great company to provide this…
Really great company to provide this service. I feel well supported by bolt
15 July 2026
It's helped me to lose weight excellent…
It's helped me to lose weight excellent service and fast delivery
12 July 2026
John went out of his way and fixed all…
John went out of his way and fixed all problems on sight for me please thank John very much and it’s all appreciated 💥💥💥💥💥💥💥💥💥💥🎁
15 July 2026
Unprompted review
Honest Opinion
Have found the service and quality second to none. I do like the fact medical and safety issues are of the uppermost importance, Medication is not just issued out without checks been made. Communication is fast and very professional but also friendly, price of medication is very good compared to most companies, obviously i would like to pay less if possible.
15 July 2026
This is why I choose Bolt Pharmacy
Simply and easily accessible, safe and secure delivery . Help always available.
12 July 2026
Easy to do and great communication
Easy to do and great communication
Also great rewards for recommendations
12 July 2026
Always on time delivery
Always on time delivery, excellent customer service, and any problems or questions are resolved immediately. I highly recommend them.
14 July 2026
It’s fine but this time it’s a big jump…
It’s fine but this time it’s a big jump in money for the 7.5 pen I don’t really know why
15 July 2026
Was sent a broken Mounjaro pen ,No…
Was sent a broken Mounjaro pen ,No refund or replacement poor customer service was left to deal with the supplier myself absolutely shocking wouldn’t use again
1 June 2026
Unprompted review
Reply from Bolt Pharmacy
We're sorry the experience has landed you here.
Device-level faults are inspected by the manufacturer for medication safety reasons, which is standard across pharmacies rather than something specific to us. The wider support around it, though, sits with us.
Our escalations team will be in direct contact with you to take this further on your account.
The Bolt Team
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