I received everything, but I’m very disappointed with the product. The rear brake has a serious issue because the brake pad that came installed is not compatible with the new motor I received. This ma... See more
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See what reviewers are saying
The Bogist M5 Pro S has a disappointing balance between speed and battery life. After using it for several weeks, I noticed the performance became inconsistent. The lighting system feels outdated, the... See more
Although delivery was about a month and post office had no information about tracking and delivery, the package finally was delivered! Many follow up messages were sent and the seller, it appears, ha... See more
Great help with helping me on tracking my bogist while waiting for delivery. This is my second bogist. They are definitely one of the best and most affordable scooters I've ever had. Don't think shall... See more
Company details
Written by the company
BOGIST Shop is an online shop created by BOGIST Official, we infuse this brand with the soul of groundhogs. We hope the riding experience for BOGIST electric scooters will be as carefree as groundhogs and feel happy. Main categories is electric scooter, mainly through the Amazon, eBay, speed sale and other third-party cross-border platform and self-marketing products will be sold worldwide. We are making life easier. Our market is aimed to Europe countries , such as France and United Kingdom, Ireland, Germany, Italy, we hope that every user can buy our products with confidence and achieve timely and efficient after-sales processing. BOGIST Shop is owned by Shenzhen Disanfang Supply Chain Co., Ltd. Is an e-commerce website headquartered in Shenzhen, China.In order to enable customers to receive products faster, we have set up overseas warehouses in Germany,Belgium and the United Kingdom, and our products will be shipped to you from your nearest warehouse.If you have any questions, please contact us by E-mail:sales@bogistshop.com.
Contact info
Room 2106, 21st Floor, Building 2, Jiangnan Times Building, Shangxiaokeng Mountain, Gangtou Village, Gangtou Community, Bantian Street, Longgang District, 518000, Shenzhen, China
- sales@bogistshop.com
- bogistshop.com
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Hasn’t replied to negative reviews
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Spare part
I've ordered a spare part for an electric scooter. The price was OK, no shipping cost and relatively fast delivery. I'm satisfied.
One star for the company
One star for the company, five stars for the bogist C1 pro product.
The product is excellent but asking the company some questions (by email) they gave me answers that showed me that I have nothing to expect from them.
They won't solve your problems, they just sell products nothing else. They seemed so incompetent even with simple questions that it really makes me wonder, if (at least) this product is theirs.
So get a product (they look and probably are, very good and at a good price) but whatever happens, look elsewhere. Strangers on youtube can give you a solution, videos on youtube can give you a solution, everywhere / anywhere you can find a solution except the company. They will tell you regardless.
I know, it's frustrating, but I lived it. I'm not telling lies. For anyone who wants, I can send him the correspondence I had with them so you can see for yourself what answers I got to questions related to their (for heaven shake) product.
Worst support ever
I ordered a custom part that has broken from my c1 pro and they didn't sent it for 3 months now and no reply after many emails. This is the worst support I ever faced.
Only scam
Only scam, terrible comunikation, na answer, no delivery. I am waiting for my money since march.
Bogist c1 pro
Scooter arrived on time love the improvements to the look however when the scooter was charged up it killed the screen and would not power on for over a day then it just started working again then stopped after charging its my 2nd c1 pro the other was perfect in every way i emailed bogist shop to report problem and was totally ignored now theyre asking for a review 1 star and theyre lucky to get that
I have make a very good experience with…
I have make a very good experience with this firm
the product that i purchased is great…
the product that i purchased is great but unfortunately i can not use it anymore because my scooter was stolen..
I never got my last order
I never got my last order. Almost 2 months now.
No answer to my e-mails.
Super cool bien
Probably the worst customer service ever
I sent an e-mail regarding how to mount…
I sent an e-mail regarding how to mount it and never received a reply. Customer service support = 0 in my case.
My ordered a dashboard for my E…
My ordered a dashboard for my E scooter, it arrived on time and in a very secured pack.
Best scooter for value of money
Great help with helping me on tracking my bogist while waiting for delivery. This is my second bogist. They are definitely one of the best and most affordable scooters I've ever had. Don't think shall I get this one. You really want this scooter. Not suitable for young kids or really young teenagers because of the speed it can go. Unless your kids are extremely sensible and will wear crash helmet and other safety gear.😁😁.
They sent me the package with a company…
They sent me the package with a company that stole the scooter's charger and charging input. And it took almost 1 month to send me the shipment.
Ordered a rear fender for the c1 pro 3…
Ordered a rear fender for the c1 pro 3 months ago and never received it. Ordering from this company is the most unreliable service I have ever experienced.
strongly recommend!
I placed an order on the 16th February…
I placed an order on the 16th February I still haven't received it we r now on the 14th March still haven't received it I will never order from this site again
Customer service is bad
Customer service is bad. Zero, poor as if it didn't exist.
I asked them about it on chat, days later they replied in half sentences and not to the question. As if they didn't understand what I wrote, as if they were completely stupid.
Edit: Here is the answer to 27.01.2024: Good morning, did you just wake up? Have you replaced the useless customer service with a normal one? You have betrayed my trust a little, I have no desire to buy anything from you.

Reply from BogistShop
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