Bob Jane T-Marts - Port Melbourne Reviews 2

TrustScore 3.5 out of 5

3.6

473 Williamstown Road, Shop 1, 3207 PORT MELBOURNE, VIC, AU


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Company details

  1. Tire Shop
  2. Car Battery Store
  3. Wheel Store

Written by the company

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.


Contact info

  • 473 Williamstown Road, Shop 1, 3207, PORT MELBOURNE, VIC, Australia

  • 03 9646 3741

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I received an appointment in 2 hours

I received an appointment in 2 hours. The service was courteous and very economic.The work was carried out quickly and well.

14 January 2025
Unprompted review
Bob Jane T-Marts - Port Melbourne logo

Reply from Bob Jane T-Marts - Port Melbourne

Hi Diana, thank you for the great review of our Port Melbourne store! It’s great to know that you had an amazing experience. Thank you for choosing Bob Jane T-Marts!

Rated 1 out of 5 stars

Bob Jane T-Mart damaged my car

I made an appointment with a local Bob Jane T mart to get my wheel alignment fixed since I hit a pothole a few weeks ago.

I left the car in the shop, they called me and said a tyre needs to be replaced, which I agreed of them to action.

I came to pick it up and they tell me the driver’s side reeks of petrol, which it definitely didn’t before. I went to have a look, as I start it - there’s something leaking from under the car and there is a strong smell of petrol plus there is a “start-stop system error” on the dash which was definitely not there before.

I spoke to the guy who was there and he says “you’re gonna have to take it to a mechanic”. I told him I’m not going to take it from here till you guys fix what we you’ve done. They drove it back into their shop and are currently working on it.

My guess is these guys seem young so they probably don’t even know what they’ve broken.

27 February 2024
Unprompted review
Bob Jane T-Marts - Port Melbourne logo

Reply from Bob Jane T-Marts - Port Melbourne

Hi, thanks for your feedback regarding your recent visit to our Port Melbourne store. We would like to find the appropriate solution for you. Please contact our National Support Office at feedback@bobjane.com.au with your contact details and vehicle registration. Thanks The Bob Jane T-Marts National Support team.

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