Bluwayautotransport Reviews 

69
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, most reviewers were unhappy with their experience overall, describing major operational frustrations and poor practices. Consumers frequently complained about unexpected price increases and frustrating sudden cost jumps right on the scheduled day of vehicle pickup. People also struggled heavily with getting their financial deposits refunded after canceling their transport because of these sudden and unreasonable cost changes. Some people were satisfied with the service, noting that their automobiles arrived safely and entirely on schedule without encountering any major issues. Customers additionally appreciated the clear communication and professional assistance provided by the highly responsive support team throughout the entire shipping process.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, as people hold sharply contrasting views on... See more

Price

People report intense frustration and disappointment regarding unexpected price increases. Reviewers... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising the seamless transport,... See more

Refund

Customers experienced widespread frustration regarding refund requests, frequently reporting that deposits... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences with the support team vary widely... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Signed a contract with Bluway Auto Transport to transport a car from Denver Co. to Bismarck, ND. Bluway promised to pickup car, but they never did, wanted more money than agreed on. Refused to return... See more

Rated 1 out of 5 stars

Bluway transport .Spoke to someone who called herself Veronica Rose She gave us a qoute and we paid the amount and signed the contract with the promised delivery date . After our car did not arrive o... See more

Rated 1 out of 5 stars

This company here scammed me out of 150.00 demanded me to pay reservation fee and then up the price. Never got the full information about my vehicle and didn’t do anything but answer the phone and lie... See more

Company replied

Rated 1 out of 5 stars

Horrible service! Day that the car was supposed to be picked up there was an issue with the driver and she then told me it could be picked up the next day at a $600 increase. I told them that I woul... See more



Contact info

2.7

Poor

TrustScore 2.5 out of 5

69 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 2 weeks

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2.7

All reviews

(69)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware of using this company

Beware of using this company. After gaurenteing me a price of 700 and promising me it will not increase. After securing my deposit the next day the price suddenly goes up to 1400 and they blame it on the driver. Which is probably true but they should have never gave me a set price and gaurenteed it to me. All I got was a bunch of excuses. Do not use this company.

Update: now the driver who was supposedly asking for more money can’t make it on scheduled pick up time. So now had to find another driver when this one was supposed to be the only one available. Now another day of hoping my truck gets delivered soon

Well it’s April 3rd, the day I was supposed to get my truck. Got a call from the driver and said he would be there in 9 minutes. Never showed up turns out he was talking to the wrong person. This has been a horrible experience. Paying top dollar to be jerked around.

I was contacted by Chris and he was extremely rude saying I should take the reviews down. I told him the only way I would is if he paid the difference in the price I was promised and the final price. That a fair ask. Said I shouldn’t have used the services. But they took my deposit and would not refund it so I didn’t have a choice. Chris and Myra keep blaming me for all this when it was them that was dishonest.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth experience with bluway auto…

Smooth experience with bluway auto transport.My vehicle arrived safely and on schedule.

13 March 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your great feedback! We're glad to hear you had a smooth experience with Bluway Auto Transport and that your vehicle arrived safely and on time. We truly appreciate your trust and look forward to helping you again in the future.

Rated 5 out of 5 stars

Bluway auto transport made the whole…

Bluway auto transport made the whole process easy. Good communication and safe delivery. Very satisfied

14 March 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

We truly appreciate you choosing Bluway Auto Transport and look forward to assisting you again! Thank you for your great feedback!

Rated 5 out of 5 stars

Working with Blue way auto transport…

Working with Blue way auto transport was straightforward. The team was responsive and booking quick. The vehicle was delivered safely and the overall experience was positive.

15 March 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your thoughtful review! It's great to know your vehicle was delivered safely and that you had a positive experience overall. We truly appreciate you choosing Bluway Auto Transport and look forward to working with you again!

Rated 5 out of 5 stars

This was my first time shipping a car…

This was my first time shipping a car and Bluway Auto Transport made it easy.

13 March 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for trusting Bluway Auto Transport with your first car shipment! We’re glad we could make the process easy and stress-free for you. We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Very satisfied with bluway auto…

Very satisfied with bluway auto transport . Fair price, quick pickup and safe delivery

12 March 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your feedback! We're glad to hear you were satisfied with the fair pricing, quick pickup, and safe delivery. We truly appreciate you choosing Bluway Auto Transport and look forward to serving you again!

Rated 5 out of 5 stars

Bluway auto transport did a great job…

Bluway auto transport did a great job moving my vehicle.good communication and on time delivery •I would use them again

12 March 2026
Unprompted review
Bluwayautotransport logo

Reply from Bluwayautotransport

Thank you for your kind words! We're glad to hear you had a great experience with clear communication and on-time delivery. We truly appreciate your trust in Bluway Auto Transport and look forward to working with you again!

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