Blinds To Go Reviews 4,936

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the excellent service, from initial consultations to efficient installations, noting the care and attention to detail provided by various team members. Reviewers are very happy with the overall user experience, finding it super easy and well-communicated throughout their multiple purchases. However, some customers also noted issues with product quality, such as broken hooks, missing vanes, or blinds that bent or fell apart after a few months. There were also occasional complaints about installation, with some finding it harder than expected or installers leaving debris behind. A few people experienced difficulties with customer service regarding remote deliveries or scheduling, and some felt the company did not stand behind their product.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Product

Customers had ambiguous experiences with product, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the ease, efficiency, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction with the product,... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 4 out of 5 stars

Staff overall was friendly and helpful. The saleswoman was very nice and helped us pick out the blinds and curtains that we needed. I didn't give five stars because the man who installed the left sc... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

THRILLED!

I am absolutely thrilled with my new motorized sheer shade in my new front picture window. I was even more thrilled with the sale price! Shawn and Adrian were both great!

29 May 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 4 out of 5 stars

I ordered a roller shade and it was crooked

I ordered a roller shade and once mounted noticed that it was crooked. Had to return it to the store to have it repaired. Picked up and re-instaled it. Everything is fine now. I am expecting financial compensation for all the troubles and cost of having to go back and forth to the store again.

29 May 2026
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Reply from Blinds To Go

Hi Maurice, thank you for reaching out to us and leaving us this valuable feedback. We are happy to hear we were able to resolve your issue but sorry that an issue occurred in the first place! We are in contact with the showroom and someone will be contacting you shortly.

Rated 1 out of 5 stars

Only one remote was delivered for the…

Only one remote was delivered for the three electric blinds installed
Had to schedule another visit for the two remotes and was later told they could not find them and I should reschedule
Salesperson “Joanne” never responded to my calls for help

29 May 2026
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Reply from Blinds To Go

Hi John, we are truly sorry to learn about your recent experience with us. We understand how important it is to address your concerns, and we have taken the necessary steps to ensure that our customer experience manager will reach out to you directly. Our goal is to assist you in resolving this issue as quickly and effectively as possible. Thank you for your patience.

Rated 5 out of 5 stars

EVERYTHING

EVERYTHING! Dianne is great @ her job. The install was also great; didn't take long. As always, I highly recommend this group!

5 June 2026
Rated 5 out of 5 stars

Initial appointment was great

Initial appointment was great. She knew her product and applied my coupons per my request.
Measuring appointments was easy.
Installation was very efficient and he explained everything before he left.
I am very happy with my experience with Blinds to go.

29 May 2026
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Reply from Blinds To Go

Thank you for your review, Mary! We are thrilled to hear that you had such a positive experience with us and it's great to know that our team was able to assist you effectively from start to finish!

Rated 5 out of 5 stars

The service was on time and the employees took the time to explain every asp ct of the new blinds

This company is doing very well with service they have offered to install the new blind and show us how to operate the system. Showed us all the tricks for proper use.

29 May 2026
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Reply from Blinds To Go

Thank you for your kind words Jean . We’re glad everything went well and that the team was able to guide you through the setup and use. We appreciate your support.

Rated 5 out of 5 stars

Thank you to all the staff at Blinds to…

Thank you to all the staff at Blinds to Go Burlington, my rep was so helpful and made it easy. The installer was equally professional. I love the blinds, thank you.

5 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 5 out of 5 stars

Everything was completed as scheduled

Everything was completed satisfactorily. The installer did a very good job and in addition he is well qualified, diligent and helpful.

5 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 4 out of 5 stars

Great installer (Daniel)

Great installer (Daniel), but the wrong blind was delivered. We are still waiting.

29 May 2026
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Reply from Blinds To Go

Hi Maria,
We’re very sorry about the mix-up with your order. We were able to look into the system and locate your file, and your new blind has now finished production. You should expect a call this week to arrange pickup. Thank you for your patience.

Rated 5 out of 5 stars

Very knowledgeable and professional…

Very knowledgeable and professional staff. The vertical blinds look great. The in home salesman was a joy to work with, showing me the many many custom choices. The workmanship of the blinds was excellent, with an exact fix. I would highly recommend your company.

30 May 2026
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Reply from Blinds To Go

Hi Edwin,
Thank you so much for taking the time to share your wonderful feedback with us! Your recommendation means a lot to us, and we look forward to serving you again in the future!

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