Blinds To Go Reviews 4,943

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,356 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the excellent service, from initial consultations to efficient installations, noting the care and attention to detail provided by various team members. Reviewers are very happy with the overall user experience, finding it super easy and well-communicated throughout their multiple purchases. However, some customers also noted issues with product quality, such as broken hooks, missing vanes, or blinds that bent or fell apart after a few months. There were also occasional complaints about installation, with some finding it harder than expected or installers leaving debris behind. A few people experienced difficulties with customer service regarding remote deliveries or scheduling, and some felt the company did not stand behind their product.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Product

Customers had ambiguous experiences with product, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting the ease, efficiency, and... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers expressing satisfaction with the product,... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 4 out of 5 stars

Staff overall was friendly and helpful. The saleswoman was very nice and helped us pick out the blinds and curtains that we needed. I didn't give five stars because the man who installed the left sc... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked into the store was Peggy not only professional but friendly and incredibly helpful. She was super patient as I explained my needs and provided excellent recommendations. It wa... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 4 out of 5 stars

Great installer (Daniel)

Great installer (Daniel), but the wrong blind was delivered. We are still waiting.

29 May 2026
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Reply from Blinds To Go

Hi Maria,
We’re very sorry about the mix-up with your order. We were able to look into the system and locate your file, and your new blind has now finished production. You should expect a call this week to arrange pickup. Thank you for your patience.

Rated 5 out of 5 stars

Very knowledgeable and professional…

Very knowledgeable and professional staff. The vertical blinds look great. The in home salesman was a joy to work with, showing me the many many custom choices. The workmanship of the blinds was excellent, with an exact fix. I would highly recommend your company.

30 May 2026
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Reply from Blinds To Go

Hi Edwin,
Thank you so much for taking the time to share your wonderful feedback with us! Your recommendation means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Service was quick and complete

Service was quick and complete. On the phone and with the installer. Friendly staff. Great product with lifetime warranty.

4 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 5 out of 5 stars

I walked in

I walked in, thinking that I wasn’t going to make a purchase. Sales representative Lillyanna guided me to the perfect product, the price was awesome and an actual better design than I was initially looking for. And that’s why I walked out making a purchase.

4 June 2026
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Reply from Blinds To Go

This is so great to hear, Mike! Thank you so much for your wonderful review!!

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent
The person that came out to measure, the blinds was very courteous
Installer was very friendly and helpful and well presented

4 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 5 out of 5 stars

The blinds are great

The blinds are great. The in store service was very good, and the installation process was quick and easy. I am happy with my new blinds.

4 June 2026
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Reply from Blinds To Go

We are so thrilled to hear this, Sylvia! Thank you for your wonderful feedback!

Rated 5 out of 5 stars

From the sales person in the store to…

From the sales person in the store to the installers who knew their job, overall a great experience.

4 June 2026
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Reply from Blinds To Go

We are so pleased to hear about your great experience with our team, Velma! Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Always a great experience working with…

Always a great experience working with Lin! She is very knowledgeable, friendly and helpful! Our installer, Kristian is wonderful- also very friendly and knowledgeable! Highly recommend!

3 June 2026
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Reply from Blinds To Go

We're so glad to hear you had such a wonderful experience with our team! Thank you for your kind words and recommendation Michelle!

Rated 5 out of 5 stars

Glad I went with Blinds to Go.

Easy to make our selection, with good input from our salesperson. Plenty of choices, and price ranges.
The measurements and the delivery times I was told were always honored, which I appreciated very much.

27 May 2026
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Reply from Blinds To Go

Thank you for your wonderful feedback, Nancy! We are so pleased to hear that our team provided helpful input and that you appreciated our wide selection and honored timelines.

Rated 5 out of 5 stars

I love my blinds

Very friendly and professional team. They respect the timeline as well. MUCH APPRECIATED

3 June 2026
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Reply from Blinds To Go

Thank you so much for your wonderful review! We appreciate your feedback, Nadine!

Rated 3 out of 5 stars

Follow up service

Follow up service, a call or email perhaps. Common courtesy of how was the install?

3 June 2026
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Reply from Blinds To Go

Hi Felina, thank you so much for your feedback. There are typically calls and emails that go out after install to find out about how your experience was and we are sorry to hear that these did not make their way to you.. please accept our apologies. If there is anything you need further or need help with please do not hesitate to reach out!

Rated 5 out of 5 stars

A pleasure to work with

From start to finish this project went so smoothly. Our designer Kat suggestions were right on the mark and we love all the items we ordered. Omar who did our installation had everything up and working in no time at all. I would recommend Blinds To Go to everyone

2 June 2026
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Reply from Blinds To Go

We are so glad to hear your project went smoothly Lee Anne! It's wonderful that our team's suggestions and installation made such a positive impact. Thank you for recommending us!

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