Blackwood Outdoors Reviews 

415
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extremely fast delivery services and secure packaging, noting that their purchases always arrive safely on time and in pristine condition. Many consumers also appreciate the exceptionally helpful staff, expert technical advice, and highly competitive prices offered across the entire product range for shooting gear. However, some people mentioned experiencing frustrating delivery delays, missing items within their shipments, or encountering communication challenges when trying to resolve sudden order issues. Reviewers noted that while most transactions run smoothly, occasional setbacks require extra effort to sort things out with support.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and fast shipping... See more

Service

Customers expressed great satisfaction regarding the service, frequently highlighting fast shipping, helpful... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction with high-end... See more

Price

Reviewers highlight positive aspects of price, frequently praising competitive offers and realistic costs for... See more

Order

Consumers find order to be positive, highlighting exceptionally fast next-day shipping and secure packaging.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered night vision camera,quick delivery, good product but found awkward and painful to use, owing to my arthritic hands and fingers.Informed Blackwood Ltd, said they were on holiday, they suggest... See more

Rated 5 out of 5 stars

Not the cheapest, also not the most expensive. Easy to deal with, well packaged and arrived in good time. No faults with the service. Will definitely use these guys again for future purchases. Deliver... See more

Company replied

Rated 5 out of 5 stars

Needed a product to assist in the capture of barn cats. While an infrared kit would have worked (& admittedly would have been cheaper) I dislike the glare emitted from the view screen. This fit the... See more

Company replied

Rated 5 out of 5 stars

This isn't the first time I have bought from Blackwoods and just like the previous times, it was faultless in terms of delivery and condition etc. This was a pre order, so I knew it would not be de... See more

Company replied


Company details

  1. Hunting Store

Written by the company

Night vision and thermal imaging specialist retailer, for the use in hunting, wildlife observation and ecology. Supplying fieldsports and hunting related items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

415 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(415)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ZAN 13gr 177 Slugs

It was good to find stock of the ZAN slugs I wanted and have them arrive so quickly as my local shop was out and thought it would be weeks before they had stock.

25 March 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Thanks Algy

Rated 3 out of 5 stars

I wasn't impressed

I wasn't impressed with receiving a pre opened box and all the pieces lose in the box, product was a bit off putting maybe x display unit certainly made it feel used

1 April 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Hi Bob, thanks for your feedback.

To clarify, this item was sold as an 'Open Box' unit, which is why it was listed at a discounted price. These units are typically former display models or returns where the packaging has been opened, so they are not in brand-new retail condition.

We aim to be as transparent as possible so customers can benefit from the lower cost.

Rated 5 out of 5 stars

Easy to make purchase

Easy to make purchase, was kept well informed of my order status have not used scope yet but I'm sure it will be fine.

21 March 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Cheers Tony

Rated 5 out of 5 stars

Excellent service fast delivery great…

Excellent service fast delivery great price the only problem was the packaging was badly damaged but that’s not down to the firm. It’s still arrived here in one piece once again thank you. March.

19 March 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Many thanks Keith

Rated 5 out of 5 stars

Great service thanks

Great service thanks, impressed with the scope mount, fits beautifully and easily. Arrived promptly and well packaged. Outstanding value, really pleased. Hope to do business again soon.

18 March 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Many thanks Ian

Rated 5 out of 5 stars

Knowledgeable, Polite and Friendly Company.

I have always received excellent service from Blackwood Outdoors. Whether my enquiry may have been about a particular day/night vision rifle scope, a thermal scope or a thermal mono scope. The advice and their knowledge of the item is brilliant. They, in my opinion, never go out to pressure you into a purchase but leave you to make the decision.
Any questions or problems they are only a phone call away. I wish other companies would be like this one. I will continue to recommend and use this polite and friendly company for my shooting requirements.

16 March 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Much appreciated Richard

Rated 5 out of 5 stars

Great service

Great service, fast delivery. Very happy with my new scope

11 March 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Many Thanks

Rated 5 out of 5 stars

All good as usual.

All good as usual.
Ian has always been my go to supplier for all Shooting related items..especially Thermals and I’ve had top notch service and advice whenever I needed it

17 March 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Thanks Tom

Rated 5 out of 5 stars

the staff are very friendly and very…

the staff are very friendly and very very helpful and deal quickly with any questions that i had even after a week or so from purchasing and i feel that i could contact Blackwood Outdoors with any queries that i may have on air weapons in the future and receive a quick and positive response

14 February 2026
Unprompted review
Blackwood Outdoors logo

Reply from Blackwood Outdoors

Many thanks Andrew. Kind comments.

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