Very happy they recovered not just full advised amount for various damaged items but also the interest on it. Process was very drawn out by 3rd party and Bike Assist stuck to it continued to follow up... See more
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BIKE ASSIST LEGAL specialises in representing personal injury claims for motorcyclists and scooter riders who have been involved in road traffic accidents and who have been injured and/or suffered damage to their motorcycles/scooters as a result of the...
4 Alpha Way, Thorpe Business Park, TW20 8RZ, Egham, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Bike Assist helped me following a motorcycle accident at the end of August 2024. I have to say I was a little nervous initially due to the lamentably slow response from the third parties insurer, but need not have been. Preet Dhillon dealt with the case and was fantastic. Nothing was too much trouble and she updated me regularly on events and advised me wisely. I recovered the cost of my insurance excess, clothing and helmet. I also want to mention Ramona who stepped in while Preet was away for a little while. Ramona was equally helpful and professional. Thank you all again.

Reply from Bike Assist Legal
All good until it came to actually sending me the money !
Still waiting
Updated
Now received
Amazing what a ** review achieves
Thanks for sorting

Reply from Bike Assist Legal
Very friendly, kept me in the loop.
Fought the owners of the property who weren't willing to admit liability.
But kept on going until they got the result 👍

Reply from Bike Assist Legal
Despite all problems and delays caused by the opposition, bike assist legal dealt with all issues swiftly on my behalf.

Reply from Bike Assist Legal
Chloe smith is very good handler she do it what she said thanks again.

Reply from Bike Assist Legal
Nearly 2 years later my case is finally closed and with a good result!
I cant thank Jan enough for his help and dedication. He has been brilliant considering he took over the case half way through. I would highly recommend Bike Assist, they know what you need to provide so its nice and simple for the client and will do their very best to get you a good result!

Reply from Bike Assist Legal

Reply from Bike Assist Legal
Steve was brilliant so polite so knowledgeable he really helped in my case I could really tell he cared on helping after I had my motorbike accident and broke my leg he has been brilliant would highly recommend to anyone in the future definitely made my year with the help he provided me

Reply from Bike Assist Legal
Legal bike assist contacted me when my father sadly passed in a road traffic accident. Steve was with us from start to finish - always polite, informative and would answer any worries or questions I had. I was told it was 'no win no fee' and true to their word it was... also we won the case and still had no fee as they don't believe in payments when there is a fatality and feel the family has already lost so much.
I would highly recommend.
Thank you for all your help Steve!

Reply from Bike Assist Legal
Everyone at Bike assist were always polite and friendly , when ever I had the need to contact them about something they always sorted it straight away, superb service I received at all time Thank you Stefanie and the rest of the team

Reply from Bike Assist Legal
It was great to resolve my complaint and losses. Lawyer Chloe Smith was amazing. Thank you very much for everything.

Reply from Bike Assist Legal
Fantastic service, I had a moped accident where I was knocked off by an SUV. My final agent for my insurance claim, Sally, was fantastic, very responsive and provided lots of information and updates. Could not have asked for a better representative. Very happy with my outcome and highly recommend.

Reply from Bike Assist Legal
Absolutely fantastic to deal with! I utilised Bike Assist for a claim against RAC and was assigned Ramona to my case. Honestly, it has been a truly pleasant experience. I was continuously kept up to date on the progress, with each phase clearly explained. Thank you so much!

Reply from Bike Assist Legal
After the bike collision I was contacted by Bike Assist because my insurance had legal cover included, and they were the designated compony.
I was appointed a single point of contact at Bike Assist, namely Faisal Ahmad and he was able to organise all my medical needs, to communicate effectively and then when I was more able to guide me through the daunting legal process.
I found Bike Assist and specifically Faisal to be courteous, discrete, honest and helpful. He provided excellent legal guidance without losing sight that I was the client and had ultimate control.
I am satisfied with the final settlement and can endorse people in a similar position, as myself, to utilise Bike Assist.

Reply from Bike Assist Legal
Reece Whitwell has been amazing start to finish and I couldn’t have asked anymore from him

Reply from Bike Assist Legal
My bike was damaged at the end of September, it is not something that I have to deal with usually so it does cause panic but bike assist and 4th Dimension where absolutely 5* and helped me every step of the way,had the whole issue sorted in less than two months, I would be very glad to recommend them to anyone, very well done to George and Reece, very professional and friendly,5* to all 👍👍👍

Reply from Bike Assist Legal
I would really like to thank the entire team at Bike Assist and especially the Michele Williams for all the support during my process, very agile and attentive. Thank you very much for everything

Reply from Bike Assist Legal
My claim has been ongoing for a long time but bike assist legal kept me in the loop and up to date the whole way with what was happening and what may happen next. They were very helpful with any questions and/or queries I had along the way.

Reply from Bike Assist Legal
Ian Wadsworth did a brilliant job with assisting me with my claim. He ensured the whole process went smoothly and attended to any issues/queries I had. Would highly recommend Ian/Bike Assist.

Reply from Bike Assist Legal
Michelle was great in keeping me informed and advising me on the best course of action regarding my claim.
I would recommend Bike Assist.

Reply from Bike Assist Legal
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