Bike Assist Legal Reviews 

My claim was handled professionally and I was kept up-to-date with the progression of the claim. My main contact was Faisal Ahmad who was friendly and supportive. I am very pleased with the outcome.

Thank you for the help.You’re very professional and helpful and honest. Best wishes

Great communication, regular updates. Cannot fault them.

Bike Assist dealt with my accident claim. I was happy with the service they provided. Only complaint was the change in solicitor part way through claim. Other than that it all went fine. Could have done with more regular updates.

Thank you so much to Fabio! My dad needed assistance from someone who could speak Portuguese, and Bike Assist was incredibly supportive. The team went above and beyond to ensure he felt comfortable and understood throughout the entire process. Their communication was clear and reassuring, and they provided prompt, reliable service when we needed it most. Highly recommended for anyone looking for friendly, professional assistance in multiple languages!

I thought they’re very helpful and kept me informed every step of the way (18 months). They even exceeded my expectations.

I highly recommend bike assist legal. I was assigned a solicitor called Imran who never gave up on my behalf and sorted my claim. Highly recommended.

During what was a stressful period Vickie was amazing. She answered so many questions from me and was always a joy to speak to. Cannot thank the team enough.

I highly recommend Bike Assist Legal to anyone needed legal representation.
I was very impressed with their professionalism and customer service.

Stephen Douglas was assigned to my case and really helped me through a difficult period after being seriously injured in a motorbike accident.

Stephen was not only friendly but clearly highly skilled and I want to say a massive thank you to him for dealing with my case with such professionalism and efficiently.

With Stephen's help and knowledge he was able to inform me throughout my case and after just a few months the Defendant made a Part 36 compensation settlement offer and it was accepted.

Our son (David) was involved in a (non fault) serious R.T.C. and hospitalised. I initially dealt with the insurance and was directed to 4th Dimension who dealt with the recovery/claim of the write off motor scooter. They in turn directed me to Bike Assist Legal, the first person I spoke with was Stephen Douglas, he explained what they do and a few days later Sally Harding was allocated as Case Manager.
Throughout the next weeks/months David was kept up to date and well looked after from all involved in his case getting him sorted. An injury compensation package was offered and accepted.
On behalf of my wife and I, and our son David Jnr, a big THANK YOU to Sally Harding and all the team at Bike Assist for all your work.
Kind regards
David Haddon Snr.

I was knocked off my bike in November 2023, not my fault. The bike was collected and repaired in good time. Ian Wadsworth took over my PI case and thats when things started to move. He kept me updated by phone, email all through the process, something his predecessor did not. Ian was proffessional throughout and I was completely satisfied with the final outcome

Thought it time for an update, saw a specialist a week ago, waiting for results, things are moving on, will do another update later, date of crash July 2023.

Crash on my motorcycle July 2023, not my fault, had contact via insurers to bike Assist.

Terrible service less than one star.

I have knee injuries damaged shin, no medical examination for lump left knee, only treatment physio and doctor see if I can stand walk OK, he wasn't interested seeing my knee chin scar injurys.

Been continually fobbed off, last comment, from bilke assist, when we receive your doctors records, investigation with commence.

Months pass no contact.

This is a disgrace, I'm thinking of letting a solicitor take over my claim!!

This program will not allow me put in July 2023 the date of crash.

Mark rang me today from Bike Assist for a resolution, hopefully my revue will go positive shortly.

Very professional help with an insurance claim

Bike Assist helped me through my recent accident claim. I felt they made me a priority, and having someone on my side throughout the process was invaluable.
I appreciated having such a great team to support me in the process. Everyone I dealt with was understanding and extremely helpful whenever I needed guidance.
Hopefully, I don’t have to use them again, but if I did, I know I can rely on them.

Sophie Jaggard was instrumental in securing a fair payout from the MIB (untraceable driver). The MIB claims process is not for the faint hearted, but Sophie ensured it was as smooth as it could be. She also ensured that the initial offer was rebuffed on strong grounds, ensuring the final settlement was commensurate with the evidence. Thank you!!

I had all the necessary support , thanks for the good service.

Got there in the end.

Thanks for your help Ian!

I was contacted ny Bike Assist Legal after a collision at a level crossing with the gates being closed on me without warning knocking me off my motorbike.
I excepted their offer to represent me through the claim.
Michelle Keen dealt with the majority of my claim but she kept me updated at every point of the process.
Communication was excellent and eventually a settlement out of court was agreed.
All the medical appointments were arranged through them and coordinated with the medical professionals.
In my experience, I could not fault their services.

Mr Ian Wadsworth dealt with my case and he went above and beyond really as I had problems to deal with and wasn't forthcoming with my correspondence but he dealt with my case with patience and understanding.as it was the first time I have ever claimed in 45years of driving,biking,he dealt with everything and couldn't ask for more

Chloe was a massive help when she took on my claim, always keeping me updated with any changes and her professionalism was a massive help to what could have been a very stressful and arduous time. Would highly recommend