Bigmoto Reviews 

Adviser was extremely helpful and polite would recommend positively

Been speaking with Clare today to arrange a part exchange.
What a great experience that has been so far.
Highly professional, knowledgeable and friendly.
Will update on sale and transfer.

Where do I start?
Been waiting for a bike to come available for weeks .Get the call from Bigmoto that they have one .....Great, told the sooner I paid full price the sooner I would get it. Paid £8k only to be told a day later that the bike needed to be deregister and reregestered because of an error with the supplier.
A month later I still have not received bike and asked for money back which was reluctantly refunded.
After countless messages on the sales portal which were immediately deleted and contradictory stories I contacted DVLA to find they have no record of any application relating to this bike.
Basically I believe I was sold a bike that was not registered and spun various yarns from the sales team.
Definitely would not go near them again.

Enquired about a bike , within the hour had the deposit sorted just awaiting delivery confirmation, Nice and easy no hassle at all , Tom helped me out ✅

Have been well served and have been appreciated so much , kind regards

Absolute great service today with Ellis very helpful and advise me to go for a very good security system on the bike as well with tracking system at a very good price absolutely lovely man brilliant service

I wrote an honest assessment of my bike being a custom cruiser and a uniquely painted variant 1 of only 15 made by Triumph. I detailed everything including after market parts. I received an offer. I added photos as requested. I even added bank details. When it came to arranging collection I was emailed to say they wouldn't buy the bike. Data collection addicts. Really annoying. I was honest and expected them to be upfront and honest as well. Why ask me to crunch all the data add bank details and photos and 15 minutes of data without a 100% commitment? Very poor experience. Shame as I might have bought an alternative bike from them.

On contact with Big Moto regarding selling my late brothers motorbike I found everyone I dealy with very profesional and a very fair provisional offer was made.
Jason who carried out the pickup was also very profesional and it was a pleasure to meet him. Overall from start of process to the end of process was excellent.
Regards
Alan

I found BigMoto really easy to do business with when I sold them my bike from my first enquiry to the bike being collected.
I was treated fairly and with respect.
Would definitely recommend
Regards Dave.

Ellis was a great help with the process and chasing up finance company’s for me to get me the best APR rates. Couldn’t ask for a better experience cheers guys.

Ellis was great help, had a really good talk, very informative, helpful and to the point. I would definitely recommend Bigmoto to anyone.

The price that I was offered is the price I received. Came on time and paid on time. Great experience.

Absolutely delighted with BigMoto - would highly recommend.
I don't know why I was expecting the worst but I really didn't need to worry, they delivered the very best service. They sent me an offer, a very decent offer which was the price I was hoping for, and they stuck to it.
I think their communication is spot on as well.
The collection went smoothly too.
Very happy customer!
(P.s. this is a genuine review!!)

FANTASTIC.. made up excellent customer service..!

Bought a bike from John ford at bigmot0 such a personal and brilliant time there was nothing he wouldn't do for you
What an excellent salesman
Janice list
When at home had a problem with the petrol cap
I sent message to John ford about it
This was Wednesday
As yet Thursday evening no reply
So not so happy with this
So the company is not as efficient as it makes out.

I had Tom dealing with my purchase, I can honestly say he was helpful and pointed me into the right direction which led to my new bike purchase. Would highly recommend.

Tom helped me pick the bike I wanted. He helped tailor the entire experience with his own experience to my circumstance. He was massively helpful & I’m very happy with my purchase.

The whole process was quick, smooth and pleasantly efficient. The collection driver was on time, courteous and knowledgeable, the sales office staff was easy to talk to and everything was sorted out in about 30 minutes.
Valuation was fair and payment quick and fuss free.
Wouldn't hesitate to use them again.

Amy was a lifesaver!

I had to unfortunately back out of a bike purchase due to unforseen circumstances and what could have been a disaster was handled with care and kindness and all sorted super quickly by the amazing Amy! Would 100 percent recommend and will purchase again from these guys

Ellis was great talked me through everything in detail and answered all questions I had.