Bigmoto Reviews 

Excellent service, great communication top seller

i spoke to Ellis he was very professional,

Bought my first bike from Bigmoto today, all the staff i spoke to were extremely helpful. Ellis taked me through the whole process and explained everything in detail, was quick and painless in acquiring my new bike. Thanks Ellis you were a great help mate.

Elish was really helpful always try to provide full information nice one mate

PERFECT transaction smooth and simply easy.
The driver from SOS bikes came did his checks very friendly and professional.
Spoke with big moto on the phone money went into my bike before the left A plus experience .
Highly recommended

Unreal service and quick with the process highly recommend.

actually fairly stress free experience, they made an offer (obviously I wanted more) so the buyer I spoke to, made a slightly better deal with me. I decided to accept it and a collection was arranged. The collection guy arrived bang on time, checked the bike over and the money was in my bank within a few mins of the deal being completed, I would certainly consider using them again for this kind of situation!

Got a quote to buy my 2026 MT07 with 30 miles on it of £530!

The rep I dealt with Tom was really helpful. He wasn't hounding me like several other companies proper sound guy knows what he is talking about and didnt hang about when id made my decision thanks tom ..

Spoke with Tom on phone really helpful answered all my questions got a bike ordered no issues brought 3 bikes from Thea never had issues 👍

First off just like to say amazing customer service and for someone like me who's new to purchasing a bike, these guys really went out their way to help me out and I can't thank them enough !!
TOM TOM TOM
What a guy you are, straight with the points no messing round happy to help with whatever I had on my mind clear to see that he loves doing what he does WE NEED MORE PEOPLE LIKE TOM, Mate you have made my day thank you so so much !!!

Just purchased my new motorbike with Bigmoto great guys definitely use again

Not great, Paid deposit for a bike to be taken of sale and then given the portal to keep progress of the bike.
paid the bike amount.
Firstly it had been taking a while and the app said waiting on parts then when i rang they said it needed a new tyre/battery/fork seals, so waited for that to be done then another 2 weeks later it went in for MOT and failed on wheel bearings so again waiting on parts.
It had taken over 3 weeks to receive the bike and when it came there was no new tyre no new battery and still not sure about the seals.
The bike has had a new wheel bearing but they never put it back in for mot after the work so i received the bike with 2 month MOT.
I don't think they should be selling bikes that are not ready for sale and should at least do a re-test as it would have been free anyway.
There was other issues also, the bike is a great bike but now i need to book it in for an MOT.
Only positive is the delivery company they use SOS are great.

Tom at Bigmoto is by far one of the best people I’ve ever done business with. Very professional and explained everything in detail when others don’t! Highly recommend asking for Tom or doing business with him!

Absolutely brilliant from start to finish !! Well done 🏍️

Adviser was extremely helpful and polite would recommend positively

Been speaking with Clare today to arrange a part exchange.
What a great experience that has been so far.
Highly professional, knowledgeable and friendly.
Will update on sale and transfer.

Where do I start?
Been waiting for a bike to come available for weeks .Get the call from Bigmoto that they have one .....Great, told the sooner I paid full price the sooner I would get it. Paid £8k only to be told a day later that the bike needed to be deregister and reregestered because of an error with the supplier.
A month later I still have not received bike and asked for money back which was reluctantly refunded.
After countless messages on the sales portal which were immediately deleted and contradictory stories I contacted DVLA to find they have no record of any application relating to this bike.
Basically I believe I was sold a bike that was not registered and spun various yarns from the sales team.
Definitely would not go near them again.

Enquired about a bike , within the hour had the deposit sorted just awaiting delivery confirmation, Nice and easy no hassle at all , Tom helped me out ✅

Have been well served and have been appreciated so much , kind regards