Great game park/lodge recommendations - they took the time to understand what we were looking for. Very responsive -and great support when the airline let us down. It was clear that our well being was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The entire booking process was not only smooth but also full of suggestions and useful hints. We had one phone call to discuss our wishes and expectations. We wanted a mix of visiting the area around... See more
Company replied
Great support! Throughout the process of booking our stay in Madikwe did we get great support from the booking consultant. We changed our minds regarding dates and location, but the booking agent g... See more
Company replied
We enjoy very much our stay at Impodimo Safari Lodge. Management very close and helpfull. Guide (Marie) à wonderfull women and excellent to maximise views on the wild ans animals, food is gorgeous, a... See more
Company replied
Company details
- Tour Operator
- also in
- Travel Agency
About Biggestleaf Travel
Written by the company
Explore more with Biggestleaf Travel - the African travel experts
Run by a dedicated team of destination specialists, Biggestleaf Travel is a trusted tour company for personally co-ordinated and tailor-made travel experiences. Let us show you the wonders of Africa and help you to create magical memories that will stay with you far beyond your travels.
READY TO PLAN YOUR SAFARI?
EXPLORE OUR DESTINATIONS
EXPLORE OUR EXPERIENCES
PLAN A TRIP WITH US
Contact info
Cape Town, South Africa
- 087 943 2653
- bookings@biggestleaftravel.com
- biggestleaftravel.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jenny
To communicate with Jenny was a real pleasure!
Always helpful, always very friendly.
Thanks a lot!
5 November 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Kerstin,
Jenny is so pleased you found her service to be helpful and friendly! Thank you for your recommendation - we appreciate it!
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Dr Rae,
Daniela is so pleased to receive your review. Thank you for working with us and letting us know that her service has been very helpful!
Very best regards,
Angela at Biggestleaf Travel
All booking process went really smoothly
29 October 2026
Reply from Biggestleaf Travel
Dear Michael,
Tamsyn is delighted to end her week on a high note. Thank you for your review and we're pleased that the booking process went so smoothly.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear ED Clement,
We are happy to heat that Daniela provided good help and support. Thank you for choosing us.
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Sabine,
Daniela is pleased that you found her service to be friendly and prompt. Thank you for choosing Biggestleaf Travel.
Very best regards.
Angela at Biggestleaf Travel
Excellent Services
Excellent Services. Patience with me (client) when having questions :-)
21 October 2026
Reply from Biggestleaf Travel
Dear Sven,
Thank you for letting us know that Stephanie was patient and provided excellent service. It is our pleasure to always assist our clients as much as possible.
Very best regards,
Angela at Biggestleaf Travel
Tamsyn has been super helpful from the…
Tamsyn has been super helpful from the start, she is on the ball and got back to me quickly on everything! It’s been a pleasure receiving good service and dealing with her!!
21 October 2026
Reply from Biggestleaf Travel
Dear Taryn,
Tamsyn is delighted to receive your review and so pleased she could get the ball rolling quickly and smoothly for your trip! Thank you for letting us know it's been a pleasure to deal with her.
Very best regards,
Angela at Biggestleaf Travel
the staff is very good
the staff is very good
game drive great
food great
Bedrooms very nice
6 October 2026
Reply from Biggestleaf Travel
Dear Helene,
Marilize is very pleased to receive your review. We are happy to hear our service and the safari we planned for you were all great.
Best regards,
Angela at Biggestleaf Travel
Excellent!
Tamsyn went out of her way to help me. She's knowledgeable, helpful, friendly and very effective. Thank you - I commend her.
12 October 2026
Reply from Biggestleaf Travel
Dear Hendrik,
Tamsyn is thrilled to receive your review! Thank you for choosing Biggestleaf and for letting us know her service was helpful, friendly, knowledgeable and effective.
Very best regards,
Angela at Biggestleaf Travel
Great timely and clear communication
Great timely and clear communication. Friendly and professional service
8 October 2026
Reply from Biggestleaf Travel
Dear Kim,
Thank you for choosing us - we are happy to hear that Jenny's service was timely, clear, friendly and professional.
Very best regards,
Angela at Biggestleaf Travel
Efficient and friendly service
Efficient and friendly service. Support where required. The safari matched my requirements to a tee.
5 October 2026
Reply from Biggestleaf Travel
Dear John,
Jenny is delighted to start her week by hearing the safari she planned suited your perfectly. We are pleased she provided efficient, friendly and supportive service - thank you for letting us know.
Very best regards,
Angela at Biggestleaf Travel
Safari
I had a large group from Australia that I wanted to take on safari and we had a great experience thanks to Biggest Leaf Travel and our consultant Daniela. The service we were provided was so professional and it was so simple to deal with them. Would highly recommend using this company.
4 October 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Matthew,
We are delighted to hear that Daniela could assist you with taking a large group on safari. Thank you for letting us know that she made it simple for you and for your recommendation - we appreciate it very much.
Very best regards,
Angela at Biggestleaf Travel
Stephanie was amazing
Stephanie was amazing. Very helpful, knowledgeable and responsive.
2 October 2026
Reply from Biggestleaf Travel
Dear Janet,
Stephanie is delighted to start her week with your review - thank you for letting us know she was helpful, knowledgable and responsive.
Very best regards,
Angela at Biggestleaf Travel
Jenny was an absolute gem in organising…
Jenny was an absolute gem in organising our safari. Every question answered in a swift and friendly manner. Could never have organised the trip without her input! Thank you Jenny for your fabulous service
29 September 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Beth,
Jenny is so thrilled to receive your review. Thank you for choosing to work with us and for letting us know that her service was prompt and friendly (and fabulous!).
Very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Gordon,
Tamsyn is very happy to receive your recommendation - thank you for choosing to work with us.
Very best regards,
Angela at Biggestleaf Travel
Madikwe experience
All questions are answered very quickly and professionally. The service description is helpful and clearly laid out.
23 September 2026
Reply from Biggestleaf Travel
Dear Rainer,
Laticia was delighted to assist you. Thank you for letting us know her service was prompt, professional and helpful.
Very best regards,
Angela at Biggestleaf Travel
Incredible safari
Andy was incredible from start to finish. He was extremely knowledgeable, enthusiastic and genuinely passionate about finding the right safari experience for us. His suggestions were thoughtful and tailored to what we were looking for, and the eventual safari resort he recommended was absolutely excellent.
A huge thank you to Andy for his expertise and enthusiasm – he really helped make our safari an unforgettable experience.
The resort itself was exceptional, with wonderful staff who made our stay even more special. The booking process was seamless, and finally the transfers, your drivers are a credit to the organisation as they were punctual and friendly.
10 September 2026
Unprompted review
Reply from Biggestleaf Travel
Dear Sam,
Andrew is very touched to receive your review and pleased to hear that his expertise, passion and insights resulted in an unforgettable safari experience for you. Thank you for letting us know that our drivers were on time and friendly, and we will be sure to pass your compliments onto our safari colleagues at the lodge.
Thank you for choosing Biggestleaf and very best regards,
Angela at Biggestleaf Travel
Reply from Biggestleaf Travel
Dear Xavier,
Tamsyn is happy to hear that her service was efficient and prompt. Thank you for your review - we appreciate it.
Very best regards,
Angela at Biggestleaf Travel
We only use Biggest Leaf for Pilanesberg
Daniela is always helpful, always friendly and most efficient. She gets back to us promptly and remembers us every time. Her team also back her if she's out the office.
Their prices for Kwa Maritane are also unbeatable.
We have been using them for years and will continue to do so.
18 September 2026
Reply from Biggestleaf Travel
Dear Jason,
Daniela and the rest of the Biggestleaf team are always pleased to assist you. Thank you for always coming back to us and for your review - we appreciate it. We work closely with our safari partners at Kwa Maritane and all Pilanesberg lodges to get the best possible rates for all our clients.
Very best regards,
Angela at Biggestleaf Travel
My consultant was efficient and…
My consultant was efficient and helpful!
I found them easy and safe to book my trip with !
10 September 2026
Reply from Biggestleaf Travel
Dear Jo,
Marilize is happy to hear you found her service to efficient and helpful and that she could give you peace of mind. Thank you for your review - we appreciate it!
Very best regards,
Angela at Biggestleaf Travel
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