BetVictor Betting & Casino Reviews 

5,343
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

The payouts are okay, if you manage to get any money out of it. The platform has a large collection of low RTP% games. I would not advise anyone to play their slots. You have better chances at live ca... See more

Company replied

Rated 4 out of 5 stars

Sign up was very easy, deposit was instant and selection of slots and games are vast. Support is responsive via email, the AI support is very poor and just works on loop inputs. Overall happy with B... See more

Company replied

Rated 2 out of 5 stars

New customer, welcome bonuses weren't clear. Said £30 casino bonus but that was split into £10 for 3 different types not including slots on any of them. Won those which was OK but put around £40 into... See more

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Rated 2 out of 5 stars

Red baron game meant to be random anywhere between 1 and 20,000 each round. I just watched it do 16 x1s on the trot! That's not random that's theft! All their bonuses are 1 to 10 free spins and you wi... See more

Company details

  1. Betting Agency
  2. Casino
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker
  6. Online Sports Betting Vendor

Written by the company

Established in 1946, BetVictor is one of the world’s largest independent bookmakers which now operates exclusively online. Pick your perfect welcome offer, create and customise your own bets, play 800+ casino games and enjoy frequent offers and bonuses. For those who are ready to embrace the unpredictable, BetVictor is Your Best Bet. Let us know how we’re doing.


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2.9

Average

TrustScore 3 out of 5

5K reviews

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No recent history of asking for reviews

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2.9

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(5,343)

410 reviews in the last 12 months

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Rated 1 out of 5 stars

I was going to give then 5star

I was going to give then 5star
Honestly webside working verry well ! Withdrawal was in second !
But suddenly they block my account and blackmail saying that only if I tell them my private financial information they will unlock my account .
That is unacceptable and not safe at all.

Never trust any betting company who want your private information ! No, your data is never safe. In XXI century you can be scammed very easily.

19 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

Hello Pan. We are truly sorry to hear about the frustrating experience you've had with your account and the concerns you've raised regarding personal information. We understand how unsettling it must be to have your account blocked, especially after a positive initial experience. We take all feedback seriously and are committed to ensuring the security and trust of our users. Please feel free to e-mail us via help@betvictor.com should you wish to discuss your case further, thanks.

Rated 1 out of 5 stars

Just don't win

BetVictor is fine just so long as you don't win. Some years ago I won nearly £15k with a £1.50 EW lucky 15. The very next day Best Odds Guarantee was removed from my account. The chances of my repeating such a win was probably 10.000/1 but BetVictor took no chances.
I have just logged on for the first time in years( stopped using BV immediately when BOG was removed.)Unable to find account number on the account. Cheated a bit with the date of my experience.

24 July 2025
Unprompted review
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Reply from BetVictor Betting & Casino

Hi Mike. We appreciate you sharing your experience and feedback regarding the removal of Best Odds Guaranteed from your account We understand how frustrating it must have been to encounter this change, especially after such a positive outcome. We also note your difficulty in logging in again. Please feel free to e-mail us via help@betvictor.com should you wish to discuss your case further, thanks.

Rated 1 out of 5 stars

Bet restricted to £3.33 - what a con

I added £10 to place a bet on Sports Personality of the Year with odds of 30/1, but my bet is capped at £3.33. This is ridiculous and breaches BetVictor's own guidelines regarding pay-outs. A complete con.

18 July 2026
Unprompted review
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Reply from BetVictor Betting & Casino

Hello Tom. We appreciate you sharing your concerns regarding the bet limit applied. We understand your frustration when expectations aren't met. In order to discuss your matter further, you are welcome to contact us by e-mail via help@betvictor.com - Thanks.

Rated 1 out of 5 stars

So here’s the thing

So here’s the thing, and I’m writing this review because I would like everyone who reads it to give an opinion and point out whether or not they’ve experienced similar situations and how it was dealt with
Today I deposited £5.06p into my account because apparently that was the remaining amount on my net limit which I have nothing to do with that was set by BetVictor because they think they can do whatever the bloody hell they want
Yeah, when you ask for assistance, such as I said to them, I tried to place a bit of £5.06p and when I did that I got a message saying insufficient funds even though that is the exact amount that I had just deposited
The customer service at BetVictor don’t understand one word of English because I get a reply which says I can see that you placed a bet of £5.05p which lost leaving you a balance of £0.01p
Where in the previous sentence do I say anything about placing a bit of? £5.01p ?
Where is the where is relevance of the answer from BetVictor, two emails one from a person called Chantelle and one from a person called Charlie who had had the misfortune to talk to one life chat also and he didn’t understand what the hell I was talking about then either
So it seems to me that there are two possibilities to this
The first is that they don’t give a shit if only one person replies and says there is a problem why am I getting this error?, Because according to Charlie because the error appeared, it’s my fault and I need to do troubleshooting, not him or BetVictor.
You can shove that troubleshooting piece of advice up your ass, Charlie
As long as they tell you what you can and cannot do and as long as you keep quiet and don’t see a word everything‘s okay but as soon as you make a complaint about BetVictor about anything they want absolutely nothing to do with it.

So if anyone else has experienced issues like this be free and feel to reply because one way or another they think they can get away with shit and I’m saying you can’t

18 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

Hello George. We are truly sorry to hear about the frustrating experience you've had with your recent deposit and subsequent interactions with our customer service team. We understand how concerning it must be to encounter issues with funds and then feel misunderstood when seeking assistance. We want to assure you that we take your feedback very seriously. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve our processes and communication. Please feel free to e-mail us to discuss your matters further, via help@betvictor.com

Rated 2 out of 5 stars

This casino is okay but I want to leave…

This casino is okay but I want to leave a review now I have uninstalled because when it triggers a bonus which is nice to get it's best part of slots but soon has the bonus starts I have not chosen any options you get to choose to complete the bonus it adds the money straight away which is strange how do they know which options I am going to choose to receive and finish the bonus for one it takes fun out of the game plus to add winnings with out even starting the bonus says to me it's rigged

16 July 2026
Unprompted review
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Reply from BetVictor Betting & Casino

I do understand your point, but when you press the spin button, the game immediately determines the outcome using a random number generator (RNG). The spinning reels you see afterward are an animation designed for your entertainment. They reveal the result in a visually engaging way, but they do not determine the outcome—the outcome was already decided the instant the spin began Diane.

Rated 1 out of 5 stars

Corrupt

Corrupt, dead spins, crap bonus rounds and when you complain about how corrupt they are, they close your account haha...be warned...i saw your response about your customer team who are of little intelligence, who correspond with generic messages that get of betvictor, they are not adequately made for the job they have been given, they say they have no dealings with slot games and they are by a third party who also want to make money aswell as yourselves hence the worst payout site I have witnessed for a long time, and yes they hide the bonus/scatter symbols which is straightaway cheating the customer

14 July 2026
Unprompted review
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Reply from BetVictor Betting & Casino

We are sorry to hear of your bad experience Ian. Our Customer Service Team do try their best to resolve any issues that occur.

Rated 1 out of 5 stars

Awful site

Awful site. Sportsbook the worst out there, slots will just waste your money it never gives anything and you will watch your money just go down, never win anything above 3x. Promos none existent, a rigged wheel you can spin once a day and you can win 0.10p spins IF you deposit more. Sometimes youll get 2 free spins on games that might pay out 0.03p. They have no interest in their customers, the chat will take you round in circles on their bot before you speak to an agent who will copy and paste the generic responses they give to everyone. Unfortunately cannot give less than 1 star.

11 July 2026
Unprompted review
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Reply from BetVictor Betting & Casino

Hello Dan. We're truly sorry to hear about your frustrating experience with our casino games. Your feedback about the customer service chat is also concerning, and we appreciate you bringing these issues to our attention. We are committed to improving our services based on your valuable comments.

Please be advised that we have no control over the outcome or bonuses within the slots games, these are all run by a random number generator, which cannot be influenced by us in any way. Please feel free to have a read through our article below:

https://helpcentre.betvictor.com/en/articles/199022-game-fairness

Rated 1 out of 5 stars

All you hear of these is RNG generated…

All you hear of these is RNG generated f O it a joke 90 on again the day nothing on board Bo free spins till a got to 12.60 then a got 4.20 so £784 pound note 1 win £2100 a gave put on won about £860 disgusting scam sure beware people ye not gonna win anything 😡😡😡😡

4 July 2026
Unprompted review
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Reply from BetVictor Betting & Casino

Hi Jacqueline. We're truly sorry to hear about your frustrating experience and understand your disappointment. We want to assure you that our games are designed to be fair, with outcomes determined by a random number generator. Please feel free to read through our article below:

https://helpcentre.betvictor.com/en/articles/199022-game-fairness

Rated 1 out of 5 stars

All this site does is take your money

All this site does is take your money, i have lost over £100 in 5 days on the slots. Not once did i get a feature on there games i tried loads if diffrent games and all of them just take your money, go plat foxy or gala bingo, dint bother with thus siteits 💩

2 July 2026
Unprompted review
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Reply from BetVictor Betting & Casino

We are sorry tyou feel this way Chance.
All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNGs are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.

Rated 1 out of 5 stars

Lost £600 in the last 2 weeks.

Lost £600 in the last 2 weeks.
Gambling sites are up & down but this is the WORSE!!!!!
AVOID AT ALL COSTS!
THEY NEED INVESTIGATING!

4 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We're truly sorry to hear about your recent experience and the frustration this has caused. To assist you further please email us.

Rated 1 out of 5 stars

gotta be the worst site ive ever used…

gotta be the worst site ive ever used on slots and sports played hundreds and hundreds the payouts are horrendous was on big bass splash 80 p a go wom 13 pound off bonus played 90 yesterday not one bonus all ganes are tge same its a disrace and to top it off no supersub on betbuikders absolute scumbags please avoid everyone

3 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We're truly sorry to hear about your experience with our slots and sports betting. We understand your disappointment with the payouts and the issues you've encountered. We want to assure you that all game results are determined by a random number generator to ensure fairness.

Rated 1 out of 5 stars

Just a quick review to let everyone…

Just a quick review to let everyone know that Bet Victor can and WILL change their rules and Ts and Cs, without letting you know and without warning. I had the account because they offered a concession that if your horse lost all chance or refused to race......they would give you your money back......
"Under their Run For Your Money guarantee, BetVictor will refund your stake as cash if your horse or greyhound refuses, whips around, or fails to come out of the stalls at the start of a UK or Irish race.This offer ensures that you are not left out of pocket if your selection blows its chances right at the beginning of the event".
I can tell you that in spite of this concession still being advertised..... that they no longer offer this and you will NOT e advised of this...... and will instantly lose your money. I only lost a small amount over this but many may be placing wagers, in good faith, expecting this to apply and it wont. I spoke to Keiron, (their customer service agent who I must add, was totally professional, pleasant and courteous throughout) and he made me aware that i have lost my money. It was a real shame to end our business over what was an extremely small amount......but i am one of"principle" and i think it was very "shady" to just change the rules without notice and withdraw their "Run for your money" promotion without any notice whatsoever. I wont be as bitter as many reviews.......as i said....its a tint amount but i thought you people should be made aware of these kind of practices, as it seems "moving the goalposts" is something that BetVictor will do at any time, without notice..... so Im hopeful this review wiill at least make others think before opening an account with them. Hope this helps someone.

3 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We appreciate you taking the time to share your feedback regarding the "Run For Your Money" promotion, Maddie. We understand your frustration and disappointment . Due to recent rulings by UK racing Stewards regarding horses made non-runners after issues at the start, we have decided to remove our Run For Your Money Offer. In its place, we will apply No Rule 4 deductions when a horse has come under starters orders but is then declared a non-runner after the race has been completed, ensuring a simpler and more consistent experience.

If you would like to discuss this further please feel free to email us.

Rated 1 out of 5 stars

I have played 50£ at a 10p per hand

I have played 50£ at a 10p per hand. Not a single bonus at Big Bass splash. It must be a joke. 50£ wasted. Avoid this scam site

3 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We appreciate you sharing your experience Cristian. We understand that it can be disappointing when outcomes don't meet expectations, and we want to assure you that all game results are determined by a random number generator to ensure fairness.

Rated 1 out of 5 stars

I wouldn’t even give it a star it says…

I wouldn’t even give it a star it says it’s all to do with luck yet I’ve played several different games on the site and have won nothing not even on the free spins. Please keep your money as you don’t win any via here

2 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

I am very sorry to hear that you are unhappy with our casino games.

All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNGs are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way Kelly.

Rated 1 out of 5 stars

They are just straight up scammers

They are just straight up scammers, luckily I did not spend my £10. The 200 free spins offer is only available to people in the Isle of Man! so they are getting people bad here. Absolutely shocking to say spend £10 get 200 but only apply it to people from Isle of Man 🤣🤣.

2 July 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We are sorry to here of your disappointment Joseph, there will be welcome offers for the site you are on. If you contact our Live Messaging Service, an agent will be happy to assist you.

Rated 1 out of 5 stars

I placed a$100 wager on Ben Griffin to…

I placed a$100 wager on Ben Griffin to finish top 10 @ +275 in the traveler golf tournament, he finished exactly 10th on Sunday 6pm with R. McIntyre, playoff was needed for scheffler and hovland on Monday morning. The playoff was irrelevant for the top 10 finish. They took 14 hrs to decide my payout was only worth -120 not even half of +275. Betvictor has no problem marking losses on other propositions but when it comes to payout that is a different story. If you can't honor a golf bet or have ill intentions of not payout in full, please state on your golf bets like bet365 w ties / no ties w reduce payout. After the incident I asked to close my account. Sorry very dishonest and not honorable sports book.

29 June 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We are sorry to hear this John, it sounds like there was a dead heat situation, which would be covered in our terms and conditions.

Rated 1 out of 5 stars

They closed my account because I moved…

They closed my account because I moved address and did not verify it in time. Now they are making it extremely difficult to get my funds returned even though I have shown all requested proof of ID’s. They are absolutely grabbers and I will be going to the ombudsman about this.

29 June 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We are sorry to hear this Jordan, please contact our Live Messaging Service and an agent will be happy to look into it for you.

Rated 1 out of 5 stars

Be Warned Avoid

Be Warned Avoid! - I signed up for betvictor, all went smoothly, made my first deposit of £100 and placed first bet. The bet did lose but I received an email instantly closing my account stating “if” bet had of won they tough luck they will only refund my original stake. Totally misleading and all they have to say like they will do when they respond to the review “it’s in our t&c’s” blah blah. A truly dishonest company, please avoid. Remember if you win and they don’t like it they can just delete your account.

28 June 2026
Unprompted review
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Reply from BetVictor Betting & Casino

We are sorry to hear about your experience, Daniel. We appreciate you sharing your feedback, can you please contact us via email in order to further review? We aim to ensure fairness for all our customers.

Rated 1 out of 5 stars

Playing red baron aviation game each…

Playing red baron aviation game each round random anywhere between 1 and 20,000. It done X1 for 17 rounds straight! There is no way on god's green earth that can be random. AVOID THIS SITE AT ALL COSTS THEY ARE SCAMMING CHEATS. 200 peoples money gone for 17 rounds straight that is plain theft

26 June 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

We are sorry to hear you're not happy with the game results. If you would like us to look into this further, please contact our Live Messaging Service and an agent will be happy to help.

Rated 1 out of 5 stars

I've bet with this firm for many years

I've bet with this firm for many years, I made a withdrawal of £230 on Tuesday at 9pm, nothing came to my account, and it's Thursday now and still nothing, they are making excuses that is gone to A 3rd party for payment, yet I can still collect winnings from my account in an instance, but not my £230 what they owe me, bet Victor are a disgrace and shouldn't be trusted, I'm in the process of going through solicitors for payment and compensation

23 June 2026
Unprompted review
BetVictor Betting & Casino logo

Reply from BetVictor Betting & Casino

Thank you for taking the time to share your experience. We’re sorry to hear about the frustration and concern caused by the delay with your withdrawal, especially after being a valued customer for many years. We understand how important timely payments are and appreciate how disappointing this situation must feel.

While some withdrawals may require additional processing through third-party payment providers, we recognise that clear communication and prompt resolution are essential. Please be assured that your case is being reviewed as a priority, and our team will work to provide you with an update as soon as possible. We appreciate your patience and the opportunity to address this matter.

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