betacraftworkwear.com Reviews 

909
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, mentioning that items are durable, well-constructed, and keep them wonderfully warm and dry during outdoor work. People also love the exceptionally fast delivery service, noting that online orders arrive promptly, website navigation is seamless, and parcel tracking is very convenient. Some reviewers were not happy with sizing consistency, noting unexpected differences between models, specific items being narrow, or difficulties with matching sizes. A few customers also experienced occasional delivery delays or minor stock availability issues when placing their orders online.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the great quality,... See more

Quality

People report positive experiences with quality, highlighting excellent apparel such as warm jackets,... See more

Delivery service

Clients share satisfaction on delivery service, noting exceptionally fast shipping times, prompt order... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product to wear on wet days as I ride a electric scooter to work everyday. Bought a Betacraft hi viz yellow jacket from Mitre 10 but needed trousers as well. Good that the products are 100%... See more

Company replied

Rated 5 out of 5 stars

Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will... See more

Company replied

Rated 5 out of 5 stars

The interaction with the lovely lady (Pahiatua) and the man (phone) that I dealt with were fantastic Nothing was a problem I had problems with delivery but that was sorted very quickly The quality o... See more

Company replied

Rated 5 out of 5 stars

You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the H... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Betacraft was founded in 1952 by a man with an inventive spirit and a singular goal: to keep New Zealand farmers warm, dry and comfortable. Now into its fourth generation, Betacraft remains a family business committed to producing professional grade, long-lasting gear that can withstand even the most extreme outdoor conditions. Our products are fabricated using the best materials and technologies, cut and sewn by experts to exacting standards, we create high-performance garments that keep you outside for longer. A family business through and through, we’re driven by the desire to help New Zealand’s outsiders, making the outdoors easy every day.


Contact info

4.8

Excellent

TrustScore 5 out of 5

909 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(909)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks for taking the time to leave us a 5-star review, Colin! We really appreciate your kind comments about our service and products, and we look forward to looking after you again in the future.

Rated 5 out of 5 stars

You did well but the courier made a…

You did well but the courier made a meal of it & unfortunately the clothes aren't suitable. The polyester is to scratchy for my psoriasis skin & I'm too fat for the TShirt so I will send them to the HUHA op shop

3 September 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks for the honest review, Beryl. We’re sorry the courier caused some frustration with the delivery, and that the garments weren’t quite right for you. We really appreciate your support, and if there is anything we can assist you with in the future, please let us know.

Rated 5 out of 5 stars

Great website easy and fast delivery

Great website easy and fast delivery

1 September 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks so much, Melissa! We’re really pleased to hear you found our website easy to use and that your order arrived quickly. We appreciate your 5-star review!

Rated 5 out of 5 stars

Great quality products

Great quality products for good price!

1 September 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks Christopher! Great to hear you’re happy with the quality and pricing. We really appreciate the 5-star review!

Rated 5 out of 5 stars

Do ya self a favour an buy there gear

Some of the best work pants knowen to man an the wet weather bib over trousers are the best I’ve worn comfy an hard wearing , an customer care if you want to return any thing or have a problem is fantastic would highly recommend beta craft an there gear

31 August 2026
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Reply from betacraftworkwear.com

Thanks for taking the time to leave us a review, Bjorn. We’re glad we’ve since been able to get this resolved for you and that the delivery of your order has been located.

Thanks also for your kind comments about our gear. We really appreciate it and look forward to working with you again in the future.

Rated 5 out of 5 stars

5 star as usual

5 star as usual. Quality workwear. Quick delivery.

31 August 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks so much, Darren! We really appreciate your continued support and are glad to hear you’re happy with the quality of our workwear and our delivery service. Thanks again for taking the time to leave us a 5-star review!

Rated 5 out of 5 stars

Great service, cute staff, great muffins.

Great service, even when things didnt go as planned, it was sorted promptly and professionally. Oh and half the price of Farmlands!

25 August 2026
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Reply from betacraftworkwear.com

Thanks Andy! We really appreciate the great feedback and we’re glad we could get your boots sorted for you promptly. Thanks again for your support.

Rated 5 out of 5 stars

The textile used is great not just…

The textile used is great not just cheap, very distinguished made.

23 August 2026
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Reply from betacraftworkwear.com

Thank you so much, Jacinto! We really appreciate your kind words and are so pleased to hear you’re happy with the quality of our clothing. We look forward to working with you again.

Rated 5 out of 5 stars

Fast & efficient

Fast & efficient - goods arrived next day. Happy with quality.

18 August 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks Rebecca! Great to hear your order arrived so quickly and that you’re happy with the quality. We really appreciate your support!

Rated 4 out of 5 stars

fast delivery

18 August 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks Terry! Great to hear your order arrived quickly. We really appreciate your support!

Rated 5 out of 5 stars

Items were an excellent price

Items were an excellent price, of excellent quality and arrived promptly. Also, it is great to be able to purchase from a NZ company. Will definitely purchase from Betacraft Work Wear again, and will tell friends and family about their quality products and service.

20 August 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks Kerry! We really appreciate your kind words and support of a local NZ company. It’s great to hear you’re happy with the quality, service and delivery. We look forward to helping you again!

Rated 4 out of 5 stars

Loved the 2 coats I purchased however I…

Loved the 2 coats I purchased however I noticed quite a difference between the sizes of each model. One i got in XS which is snug so I went for a size small in the Heritage coat which has turned out to be quite a bit larger than the XS of the ISO940, which is fine for how ill use it as I can wear a thicker jumper under that one. Was just surprised by the large difference between XS and S.

20 July 2026
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Reply from betacraftworkwear.com

Amanda, thank you for taking the time to leave your review! We’re so glad to hear you’re loving both of your coats. We really appreciate your feedback around the difference in sizing between the two styles. The Heritage range does have a more generous fit, and we do note information on our website, but we understand how the difference between the two can be surprising. We hope you get plenty of use out of both coats, and if you ever have any questions, our team is always happy to help. Thanks again for supporting Betacraft!

Rated 5 out of 5 stars

Easy sale

Easy sale, great products

27 July 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks for the 5 stars, Craig! We’re pleased you had a smooth experience and are happy with your purchase.

Rated 5 out of 5 stars

Easy to find what I was looking for

Easy to find what I was looking for, product is good! Delivery service was fast and efficient

27 July 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks Nikkita! It’s great to hear you found exactly what you were looking for and that your order arrived quickly. We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

PERFECTTTTT

27 July 2026
betacraftworkwear.com logo

Reply from betacraftworkwear.com

Thanks Agustina! So happy to hear you’re pleased with your experience. 😊

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