Best of England | Travel Guides Reviews 

1,587
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful illustrations and excellent paper used in the books. Many people appreciate the swift delivery service and secure packaging, often arriving promptly even during busy periods. Reviewers find the books to be excellent gifts, packed with informative content and inspiring locations to explore, making them a treasure for discovering new places. The detailed photography and engaging narratives are frequently highlighted as outstanding features. However, some customers also noted occasional issues with their orders, such as delayed delivery or receiving an incorrect number of items.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the books as beautiful,... See more

Quality

Customers consistently note positive experiences with quality, often praising the high-quality paper,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and swift arrival of... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the ease of ordering,... See more

Location

Reviewers mention positive feedback about location, with many enjoying discovering new and interesting places... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered three books.Arrived quickly and well packaged. I gavethe first one as a birthday present to a London based friend and immediately got a great reaction, so seems like the contents struck... See more

Rated 5 out of 5 stars

I received very quick delivery of three books Secret London, Secret England and the London Pub Guide. They were part of a terrific Black Friday offer which made them exceptional value for money. The... See more

Rated 5 out of 5 stars

Really beautiful books I’ve got 2 as gifts for my family & love that you can focus on certain areas of the UK to discover more. The information on each page is perfect - not too much & the photogr... See more

Rated 5 out of 5 stars

I purchased Secret England and Secret London for my parents and in laws hoping that they would give them ideas for days out and adventures as they are all retired. They all thought that places featur... See more


Company details

  1. Travel & Vacation

Written by the company

A remarkable family of independent, photographic travel guides.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,587)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful book and ideas for London we…

Beautiful book and ideas for London we haven’t yet discovered. Can’t wait to start exploring with my husband. It truly is a great gift. Arrived on time and lots of messages to say it was arriving etc so very happy customer.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Lovely little book

Excellent service and a delightful, glossy and informative little book. Am looking forward to seeking out some of the hidden gems of London.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Lovely book with beautiful illustrations

I bought this as a gift and got one for me too, my friend loved it and we shall both be using it as a launch point for our London Adventures.
It is a lovely book, beautifully illustrated.
The service was excellent, arrived really quickly and I love that they follow up and check that you are happy with your purchase.
I will be buying more books

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding book

Recently bought the book as a xmas gift for my husband. Very impressed with the book and also great pictures. Can't wait to go and visit some of the places when we are next in London. Definitely put it on your wish list.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

It is great to use a small company and…

It is great to use a small company and it is even better to get the personal touch - which I certainly did when I ordered the books. The service was excellent and I was updated with delivery etc. and indeed the books arrived very promptly and well in time to give as a Christmas gift. The books themselves are even better than I had hoped - full of information and glossy pictures.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Lovely small company!

Nice small company to deal with. Very fast delivery and a lovely surprise of a complimentary book when my order arrived! Would definitely recommend.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Bought the book as a Christmas present

Bought the book as a Christmas present, exactly what I was looking for. Customer service is great, including quick delivery and emails keeping me updated. Bought directly from the Best of Britain website and would do so again.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this book

I would highly recommend this book. It was a present for a friend who loved it. Very well presented, super fast delivery and excellent customer service. I was very impressed by the quality of the content too.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Mrs H Bromley

Lovely, interesting book. It’s a gift for my daughter in law who takes my grandson into London for adventure days. They will find plenty in this book.
Will now look to order other books.

15 December 2024
Unprompted review

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