Best of England | Travel Guides Reviews 

1,587
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful illustrations and excellent paper used in the books. Many people appreciate the swift delivery service and secure packaging, often arriving promptly even during busy periods. Reviewers find the books to be excellent gifts, packed with informative content and inspiring locations to explore, making them a treasure for discovering new places. The detailed photography and engaging narratives are frequently highlighted as outstanding features. However, some customers also noted occasional issues with their orders, such as delayed delivery or receiving an incorrect number of items.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the books as beautiful,... See more

Quality

Customers consistently note positive experiences with quality, often praising the high-quality paper,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and swift arrival of... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the ease of ordering,... See more

Location

Reviewers mention positive feedback about location, with many enjoying discovering new and interesting places... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered three books.Arrived quickly and well packaged. I gavethe first one as a birthday present to a London based friend and immediately got a great reaction, so seems like the contents struck... See more

Rated 5 out of 5 stars

I received very quick delivery of three books Secret London, Secret England and the London Pub Guide. They were part of a terrific Black Friday offer which made them exceptional value for money. The... See more

Rated 5 out of 5 stars

Really beautiful books I’ve got 2 as gifts for my family & love that you can focus on certain areas of the UK to discover more. The information on each page is perfect - not too much & the photogr... See more

Rated 5 out of 5 stars

I purchased Secret England and Secret London for my parents and in laws hoping that they would give them ideas for days out and adventures as they are all retired. They all thought that places featur... See more


Company details

  1. Travel & Vacation

Written by the company

A remarkable family of independent, photographic travel guides.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,587)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A friend told us about this series

A friend told us about this series, and we bought the London guide for our grandson. It was easy to browse and buy from the website. The book was delivered soon afterwards, and we were delighted by its' quality. Our 11 year old grandson thought he knew a lot about London, but has been fascinated to learn so much more, whilst being stimulated by the 'treasure trail' format. We shall be buying more in the series!

9 December 2024
Unprompted review
Rated 5 out of 5 stars

A lovely book

A lovely book, beautifully produced and delivered very promptly in perfect condition. Some of the London locations are better known, but many are completely new to me, and just the sort of quirky nooks and crannies that bring me great delight

13 December 2024
Unprompted review
Rated 5 out of 5 stars

A great Christmas present

I’ve followed on Instagram for a while so I was excited to see the book which I’ve purchased as a Christmas present. I was impressed with the quick delivery and the book is really lovely - packed full of great ideas. I’m really happy with it!

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service. Good book.

Great service.
Sent directly to recipients as a gift and they are pleased with the book (London).
Only recommendation for an even better experience would be to add an option for a gift message at check out (I, for one wouldn’t mind paying a bit extra for this service).

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Publishing House

I was thrilled with my experience ordering from this small publishing house. The book arrived quickly, boasts exceptional quality, and the personal touch in their service truly sets them apart!"

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding book

Such an amazing book well made and outstanding photos.
This company was fast in delivery and followed up with an email to check that you were happy with the book .
How outstanding is that to me it makes their customer service outstanding and second to none.
Thank you so very much.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Delighted to receive our book about…

Delighted to receive our book about London's hidden gems. It will make the perfect gift for our daughter. The photos are beautiful and the information just enough to invite you to explore more of this amazing city.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

What a great book

What a great book. It has a quality feel to it and then, upon opening, it is full of ideas for places to go, with wonderful illustrations, that we would have missed otherwise. Thank you.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Secret London

Brilliant books, so full of useful and interesting information. My third book and each one has been excellent. High quality, and beautifully illustrated. They have given us hours of fun looking at and planning trips to places we would often not have known existed.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery and the company kept in touch to advise progress.
It is a Christmas gift so hopefully will be well received.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Great little books

Great little books, packed with interesting and fun facts. So many things right under your nose that you may not have seen before until now! Great fun!

9 December 2024
Unprompted review

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