Best of England | Travel Guides Reviews 

1,587
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful illustrations and excellent paper used in the books. Many people appreciate the swift delivery service and secure packaging, often arriving promptly even during busy periods. Reviewers find the books to be excellent gifts, packed with informative content and inspiring locations to explore, making them a treasure for discovering new places. The detailed photography and engaging narratives are frequently highlighted as outstanding features. However, some customers also noted occasional issues with their orders, such as delayed delivery or receiving an incorrect number of items.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the books as beautiful,... See more

Quality

Customers consistently note positive experiences with quality, often praising the high-quality paper,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and swift arrival of... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the ease of ordering,... See more

Location

Reviewers mention positive feedback about location, with many enjoying discovering new and interesting places... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered three books.Arrived quickly and well packaged. I gavethe first one as a birthday present to a London based friend and immediately got a great reaction, so seems like the contents struck... See more

Rated 5 out of 5 stars

I received very quick delivery of three books Secret London, Secret England and the London Pub Guide. They were part of a terrific Black Friday offer which made them exceptional value for money. The... See more

Rated 5 out of 5 stars

Really beautiful books I’ve got 2 as gifts for my family & love that you can focus on certain areas of the UK to discover more. The information on each page is perfect - not too much & the photogr... See more

Rated 5 out of 5 stars

I purchased Secret England and Secret London for my parents and in laws hoping that they would give them ideas for days out and adventures as they are all retired. They all thought that places featur... See more


Company details

  1. Travel & Vacation

Written by the company

A remarkable family of independent, photographic travel guides.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,587)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience from retailer and a great book.

A very good experience- ordering and paying was easy. Delivery was efficient. The book was well wrapped. I received a follow- up email checking that everything was ok. The book was a present and the recipient was delighted. It is informative, providing good photographs, descriptions and postcodes of London attractions that are less familiar.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

BEST OF BRITAIN

Ordering my book was easy.
I recieved an immediate reply from Best of Britain confirming my order and a guide to tracking my purchase.
The book was delivered the next day within the noted time slot
Excellent service all round

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Having tried unsuccessfully to buy the Secret London book as a Christmas present - unavailable through Amazon - I put an enquiry about availability on the website on Christmas Eve. On Boxing Day evening I had a reply from Harry saying he had found some extra copies, so I immediately ordered one and received it on the 30th December. My wife was delighted with the book. Thank you for the excellent customer service - above and beyond expectations at this time of year.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

Lovely gift book with great photos

Lovely book which I bought as a Christmas gift for my husband. Beautiful photos and some great ideas of new places to explore on our next visit to London. Amazing service too - felt like I was dealing with another human being, rather than the usual automated delivery services. Thank you - would definitely recommend to others! 😊

25 December 2024
Unprompted review
Rated 5 out of 5 stars

New ideas even for a London girl

Got Secret London for my son’s girlfriend and even though she is from London she found lots of places she wasn’t aware of.

This is a top quality book with lots of great photos and interesting text. Highly recommended.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic book!

Fantastic book, which I bought as a gift for my partner. She loves walking and sees this book as a reason to explore more of our capital city, given the beautiful photographs contained within the book.
Thank you so.much for such speedy service.

25 December 2024
Unprompted review

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