Best2serve Reviews 

Agent very helpful and patient, tried different ways to solve the issue

It was easy to understand and order the product.

I had a problem with HP printer when I replaced my router. The hp agent assisted me in re programming the printer.

The service I received was first class the lady from HP was friendly and helpful my printer had stopped printing. I was calmly guided by phone how to correct the problem, I was then asked to print items this rectified the problems. My HP Printer is now working perfectly thank you.

A good and friendly service but I had problems with my HP warranty.
I had tried to extend my HP warranty with Best 2 Serve but as my HP warranty was showing that it was expiring on the 28/01/2027 even though I had purchased it new on the 10/05/2026. this caused problems when I try to extend it with you. Eventually after cancelling your warrantee I got the HP sorted out with the help of Patricia from your support department and took yours out again.

Prompt, knowledgeable and patient support. The HP rep was fantastic.

Product collected from my home and delivered less than one week later!
Repairs and maintenance were superb!

Great service by super staff, managed to resolve my problem quickly and easily. Nothing was a trouble.
FANTASTIC.

When I eventually got through to a human the service was excellent and carried out with skill and efficiency
The non human interface at the beginning was annoying— use human beings!!

The support and repair was very good, efficient and quick.

Found I was in warranty refund ish (credit my ink account) decided my ink cartridge faulty sent replacement supplies

Technician was able to view my problem without me having to download intrusive software on my laptop. He was also very patient and the problem was resolved

I bought an HP desktop computer recently and wanted to get an extended warranty for it. The retailer couldn't offer one, but I looked on the HP website. It offered the three year warranty, with pick up and return cover, for a competitive price, so I was pleased to purchase it. I haven't yet had any need to use it.

Still have not had my printer issue resolved over 2 weeks later. Had one call back and explained I was driving. Was then told to call back when at home. I refused as I knew how long I would have to wait on hold so asked them to call me back…..still waiting 3 days later

Automated email reply was quick BUT Support App slow to react. It still shows that I need to extend my warranty

HP is a company that has decided to change terms and conditions to weasel out of paying for repairs they should have. They did so without any transparency and clearly lied about the issue that broke my laptop in a way that couldn't be verified without the Laptop being in my possession. Do not buy from HP, ever.

I was having problems registering for the Instant Ink Plan. Daniela was amazing registering me at her end and explaining how the Plan worked. She also recommended signing up for the extended warranty which I didn't know about. I am very grateful for her help.

A laptop was picked up for repair on 24/03/2026. Since then there has been a day-on-day slippage of the estimated delivery date. This is currently 12/05/2025! This is due to awaiting delivery of a spare part.

No date has been provided for the delivery of the spare part and each day the estimated delivery date moves out a day.

This is frustrating for a repair that was quoted as 4-5 days turnaround. The estimated timescale is now over 6 weeks with no certainty the date will be met.

all i wanted was to get my printer up & running again . i know its old but so am i & i still work . i m not using capitals or punctuation on purpose ......... you took yr fee & all you did was to give me tick boxes to fill in !!!!! I ll not be buying hp ever again!!!!!!!!!!1

Applied for additional 2 year warranty
Process for application simple
Not used facility yet as printer new
Good communication and reasonable price