I emailed customer service to see whether a cup with a little more blue colouring could be sent in my order. They emailed back straight away to say they’d let the picking team know. The delivery then... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordering from Bennetts for the first time i wasn't too sure what to expect when it came to standard of service and delivery. I certainly didn't need to worry. Their website is user friendly and I rece... See more
Fabulous service. Very happy with the products. Ordered 3 window boxes on a Sunday evening, which were delivered to me in Belfast, by Tuesday afternoon, at a time when most suppliers are no longer tak... See more
Very efficient service, order placed and received within 24 hours. Excellent quality items as the old Bennetts used to sell and I shall definitely look for more items online in the future. I live in N... See more
Company details
Written by the company
Welcome to Bennetts of Derby. The Worlds Oldest Department Store. #withyousince1734
Contact info
Derby, United Kingdom
- 01332 344261
- customerservice@bennettsofderby.co.uk
- bennettsofderby.co.uk
Wow! Very Impressed
Ordering from Bennetts for the first time i wasn't too sure what to expect when it came to standard of service and delivery. I certainly didn't need to worry. Their website is user friendly and I received all my products much sooner than I expected. (The next day) You could tell that each of the products were all of great quality had been packed with care and attention. Their own attention to detail with the little touches like the tissue wrapping and branded ribbon really makes you feel like you are receiving something extra special. Great Work.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







