I emailed customer service to see whether a cup with a little more blue colouring could be sent in my order. They emailed back straight away to say they’d let the picking team know. The delivery then... See more
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See what reviewers are saying
Ordering from Bennetts for the first time i wasn't too sure what to expect when it came to standard of service and delivery. I certainly didn't need to worry. Their website is user friendly and I rece... See more
Fabulous service. Very happy with the products. Ordered 3 window boxes on a Sunday evening, which were delivered to me in Belfast, by Tuesday afternoon, at a time when most suppliers are no longer tak... See more
Very efficient service, order placed and received within 24 hours. Excellent quality items as the old Bennetts used to sell and I shall definitely look for more items online in the future. I live in N... See more
Company details
Written by the company
Welcome to Bennetts of Derby. The Worlds Oldest Department Store. #withyousince1734
Contact info
Derby, United Kingdom
- 01332 344261
- customerservice@bennettsofderby.co.uk
- bennettsofderby.co.uk
Familiar name lives on…
Love still having access to the kind of quality products that you could only get at Bennetts.
I have ordered from them twice now and on both occasions the delivery has been fast and delivered by hand as I live locally.
I have been completely satisfied with the items and the whole experience.
Good communication and delivery in time
From start to finish top quality
From start to finish top quality.
That packaging an the care taken with making sure the item wasn't damaged was great.
Customer service was brilliant to.
Thank you.
Very happy with my mirrors and the…
Very happy with my mirrors and the customer service up to delivery was excellent. The Bennett’s delivery man helped me unpack and check my items over and took away all the packaging and offered to move them inside for me.
I will definitely order from Bennett’s again.
Fabulous service
Fabulous service. Very happy with the products. Ordered 3 window boxes on a Sunday evening, which were delivered to me in Belfast, by Tuesday afternoon, at a time when most suppliers are no longer taking orders or delivering to Northern Ireland, post-Brexit. Very reasonable price, well packaged and reasonable delivery cost too. Thank you!
Great product and delivery arrived…
Great product and delivery arrived timely. Only issue was I recieved no notification when it was going to be delivered and it just arrived one day, luckily my partner was home to receive the parcel.
Amazingly helpful delivery driver
We ordered a Fulbrook mirror for our garden. We are very happy with it. Dave, the delivery driver, went out of his way to be helpful: he carried the mirror to where we wanted it, unpacked it and let us inspect it and then took the packaging away with him.
Good customer service and quick…
Good customer service and quick delivery, will use again.
Brilliant service
Speed of delivery was brilliant! Service so professional. Will definitely use again.
Great product
Great product, speedy and efficient delivery and item appropriately packaged.
Excellent service
Excellent service- quick delivery and…
Excellent service- quick delivery and well packed. Really pleased with the items I purchased.
Very pleased with my purchase
Very pleased with my purchase, perfectly weighted, loved the biodegradable packaging
Really impressed with Bennetts
Really impressed with Bennetts and the service. I had seen a mirror for the garden on another site and came across Bennetts by accident. I found the mirror which was not only cheaper than the suppliers site but also got 10% off. Can't ask for more but not only was the mirror delivered quickly I was surprised to find the driver was from Bennetts and had driven up from Derby to Lancashire to deliver it. Great service and good products.
Excellent service start to finish
Ordered a mirror (2 websites that I ordered this exact mirror from previously were an absolute mess - one told me (after I chased) that they didn’t have it in stock, and the second arrived smashed in pieces). However BOD provided the swiftest service straight to my door with a lot of care and communication. It was one of the smoothest orders and deliveries I’ve ever had. Brilliant company.
Amazing service
Great service when ordering a lockdown gift for my nephew, was great that they had the product in stock due to them being so popular. Next day delivery was amazing and will definitely be ordering again very soon.
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