I emailed customer service to see whether a cup with a little more blue colouring could be sent in my order. They emailed back straight away to say they’d let the picking team know. The delivery then... See more
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See what reviewers are saying
Ordering from Bennetts for the first time i wasn't too sure what to expect when it came to standard of service and delivery. I certainly didn't need to worry. Their website is user friendly and I rece... See more
Fabulous service. Very happy with the products. Ordered 3 window boxes on a Sunday evening, which were delivered to me in Belfast, by Tuesday afternoon, at a time when most suppliers are no longer tak... See more
Very efficient service, order placed and received within 24 hours. Excellent quality items as the old Bennetts used to sell and I shall definitely look for more items online in the future. I live in N... See more
Company details
Written by the company
Welcome to Bennetts of Derby. The Worlds Oldest Department Store. #withyousince1734
Contact info
Derby, United Kingdom
- 01332 344261
- customerservice@bennettsofderby.co.uk
- bennettsofderby.co.uk
All my purchases arrived well packaged…
All my purchases arrived well packaged and when arranged.I was delighted with every item I bought.
30 April 2022
Great Sale
I bought a number of different items for my grandchildren and am very pleased with them. Great prices and all are of good quality and came prettily wrapped. Delivery was also excellent.
30 April 2022
Very happy with service and purchases
Great range of high quality goods. Good on-line system for ordering and confirmation of orders pre and post delivery. Everything arrived on time and as expected. Very happy with the service and purchases.
30 April 2022
Trustworthy
A speedy, polite, honest response from the customer service team to resolve a small issue with part of an on-line order. Thank you.
2 April 2022
Mum loves the necklace and message with…
Mum loves the necklace and message with the item and good delivery xx
28 March 2022
Amazing service
Amazing service! My order was dispatched Monday and arrived the next day. Amazing customer service , fast delivery and my package was wrapped so beautiful, thank you very much. Definitely recommend!
29 January 2022
Satisfied customer
Excellent price, fantastic quality and delivery was good. I would definitely buy from the store again.
19 January 2022
Very efficient service
Very efficient service, order placed and received within 24 hours. Excellent quality items as the old Bennetts used to sell and I shall definitely look for more items online in the future. I live in North Wales now so cannot visit stores in Derby but online is fine for me.
12 January 2022
Unprompted review
Well packaged and sent off promptly
Well packaged and sent off promptly. Customer services lady was very pleasant and helpful.
11 January 2022
Would have been good to have a gift…
Would have been good to have a gift message or wrapping service.
Otherwise really good service.
29 December 2021
Very good service and quick delivery
First time online shopper with this company although I've bought from them in their bricks & Mortar premises for many years. Same standard of service and quality of product. Delivered by Royal Mail.
24 December 2021
Fast delivery and great products
23 December 2021
Package arrived very quickly and…
Package arrived very quickly and extremely well-packed in excellent condition. I was also impressed that staff had taken the trouble to wrap the item beautifully in tissue paper and deep blue ribbon.
13 December 2021
Great service and lovely items
Great service and lovely items. Really nice to receive a phone call to say my order had been received and was being dispatched.
12 December 2021
Christmas At Bennetts!
Lovely little pop up shop with a good variety of Christmas gifts and decorations. Quite expensive, but good quality items available with a very friendly and helpful assistant at the till.
8 December 2021
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