Bennetts Reviews 

28,022
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, finding the process hassle-free. Many highlight superb communication and the ease of navigating the website and renewal system. Reviewers frequently commend staff and customer service for being helpful, patient, knowledgeable, and professional, often appreciating the ability to speak with a real person. However, some customers noted that renewal prices were not always the most competitive or sometimes increased significantly. A few also felt initial customer service interactions could be challenging, mentioning long wait times or needing to repeat information.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding competitive and affordable options, often... See more

Service

Users describe positive interactions with service, often highlighting the helpfulness and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the ease of dealing with... See more

User experience

Consumers find the user experience to be positive, often describing it as easy to deal with and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In an ever increasing digital world,it is sometimes still prudent to speak with a real human!Today was a classic example that solved a complex insurance upgrade in a matter of minutes by speaking to a... See more

Company replied

Rated 5 out of 5 stars

easy to navigate through site and conclude policy business. Haven't needed to raise a claim (hopefully never will) so can't state anything about this, though I expect Bennetts will be as professional... See more

Company replied

Rated 5 out of 5 stars

A good company that you can rely on for competitive prices. People think they can get insurance and coverage elsewhere. Never dismiss Bennetts, you'll be surprised. Thanks again for hassle free and af... See more

Company replied

Rated 5 out of 5 stars

Yet again, Bennetts delivers! Clear and timely updates, superb communications, a terrific price and top value for money, a delight to dela with and a nice selection of 'extras' to make me feel valued... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(28,022)

6,969 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service and very helpful…

First class service and very helpful call staff. Very competitive pricing.

13 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

We are so happy to hear you received first-class service and found our staff helpful, along with competitive pricing. Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Insurance renewal made easy

Nothing to do. A reasonable quote renewal automatic

5 July 2026
Bennetts logo

Reply from Bennetts

We're glad to hear about your positive experience with our renewal process. We appreciate your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Have used Bennetts insurance on a…

Have used Bennetts insurance on a number of occasions over the years for my bike and this year my renewal price came in lower that last years so staying with them for now and hope the trend icarries on

1 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased to hear that your renewal price was lower this year and that you're continuing to choose us for your bike insurance. We appreciate your loyalty and hope to keep you as a valued customer for many years to come!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Friendly service.

Easy to deal with and friendly service once past the initial menus and talking with a human!

13 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're glad you found our service friendly and easy to deal with.


If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Never had a problem

Never had a problem, never had to speak to anyone at your end over pricing,and auto renewal gives me peace of mind. Thank you.

3 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased to hear that you've had a consistently positive experience with us and that our auto-renewal service provides you with peace of mind. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great experience with Bennets

Great experience with Bennets. The call centre was quick and helpful. I needed to add a bike to my current cover and they sorted it quickly and easily. Very competatively priced.

13 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

We're so pleased to hear about your positive experience with us. It's great to know that our call centre was quick and helpful, and that adding a bike to your cover was sorted quickly and easily. We're also happy you found our pricing competitive.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Their renewal costs are low with a very…

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. However as we know the true test of an insurer is having to use the company in connection with any claim and how helpful, supportive and fair they are. Hopefully I won’t need to test those aspects.

11 July 2026
Bennetts logo

Reply from Bennetts

We are so pleased to hear that our renewal costs and minimal increases are meeting your expectations. It's great to know that our pricing remains competitive for you year after year. We certainly hope you won't need to test our claims process, but please be assured that if the need ever arises, we are here to provide helpful, supportive, and fair assistance. Thank you for your positive feedback; we truly appreciate it.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We are so pleased to hear you had a great, hassle-free experience with us. Thank you for your continued positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We're happy to hear that you had a good experience with us. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Quick decision and polite staff.

Quick decision, polite staff

6 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased to hear that you had a positive experience and found our staff to be polite. Thank you for your kind feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Renewal made so easy and without any…

Renewal made so easy and without any fuss

6 July 2026
Bennetts logo

Reply from Bennetts

We're glad to hear that your renewal was easy and without any fuss. Thank you for your positive feedback; we appreciate it greatly.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to sort cover needed

Actually being able to get through to someone on the phone which is a novelty these days.
Helpful guy on the phone.
Got the cover I needed at a good price.

6 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased you were able to connect with our team easily and found them helpful. We're delighted we could provide the cover you needed at a great price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

A very low and competitive price

A very low and competitive price.
Friendly and efficient staff and patient phone operators with my many questions.

6 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're delighted to hear you found our prices competitive and our staff friendly, efficient, and patient with your questions.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great to deal with and competitive…

Great to deal with and competitive prices.

6 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback. We're glad you found our service great to deal with and our prices competitive. We value your review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback. We are glad you had a great experience with a member of our team.

If you ever have any questions or queries, you can always contact us via our webchat service where we would be happy to answer.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars
Bennetts logo

Reply from Bennetts

We appreciate your kind words about our service. We're delighted to hear you had a very good experience with us. If you ever have any questions or queries, please don't hesitate to reach out.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We're delighted to hear that you found our process easy and our staff polite. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Straight foward and easy to follow very…

Straight foward and easy to follow very good price

9 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're delighted you found our process straightforward, easy to understand, and our pricing very good.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We're happy to hear you found our product simple and cost-effective. We appreciate your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great customer service with competitive…

Great customer service with competitive prices, one of my top choices for my bike insurance. Well done Bennetts!!!

21 May 2026
Bennetts logo

Reply from Bennetts

We're so pleased to hear you've experienced great customer service and competitive prices, and that we're one of your top choices for bike insurance. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look