Bennetts Reviews 

27,942
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and the ease of navigating the website to secure policies. Many appreciate the professional and knowledgeable staff, who are often described as helpful and patient when assisting with inquiries or policy adjustments. The customer service is consistently praised for its efficiency, clear communication, and the ability to speak with a real person, which instills confidence. Some people were dissatisfied with renewal quotes, finding them unexpectedly high or noting additional fees. A few other people also felt that getting through to customer service could involve long waits or repeated questioning, and some experienced issues with accessing documents.

What people talk about most

Price

Reviewers highlight positive aspects of price, with many finding competitive and affordable options, often... See more

Service

Users describe positive interactions with service, often highlighting the helpfulness and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the ease of dealing with... See more

User experience

Consumers find the user experience to be positive, often describing it as easy to deal with and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In an ever increasing digital world,it is sometimes still prudent to speak with a real human!Today was a classic example that solved a complex insurance upgrade in a matter of minutes by speaking to a... See more

Rated 5 out of 5 stars

easy to navigate through site and conclude policy business. Haven't needed to raise a claim (hopefully never will) so can't state anything about this, though I expect Bennetts will be as professional... See more

Company replied

Rated 5 out of 5 stars

A good company that you can rely on for competitive prices. People think they can get insurance and coverage elsewhere. Never dismiss Bennetts, you'll be surprised. Thanks again for hassle free and af... See more

Rated 5 out of 5 stars

Yet again, Bennetts delivers! Clear and timely updates, superb communications, a terrific price and top value for money, a delight to dela with and a nice selection of 'extras' to make me feel valued... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(27,942)

6,886 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy

Quick and easy. Price was competative.

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Roderick,

We're delighted to hear that you found our service to be both efficient and competitively priced. Thank you for sharing your positive experience with us!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Simple to use site and great…

Simple to use site and great competitive prices.

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Daniel,

We appreciate your positive feedback. We're glad you found our site easy to use and our prices competitive.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy renewal nice and simple no hassle…

Easy renewal nice and simple no hassle just great.,

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Alan,

We're so happy to hear that your renewal process was easy and hassle-free. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Review following insurance connexion

Straight forward online questionnaire. The company caters to the interests of motorcycling community.

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Derek,

We're so glad you found our online questionnaire straightforward and appreciate you recognizing our commitment to the motorcycling community. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

There was no increase in my premium but…

There was no increase in my premium but actually a slight reduction. Which in these times is a pleasant surprise. I felt I haven’t been penalised for loyalty of staying with Bennetts. Thanks .

4 July 2026
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Reply from Bennetts

Hi Wade ,

We are so pleased to hear about your positive experience with us and that your premium saw a reduction. We truly value your loyalty and appreciate you taking the time to share your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

No complaints

No complaints, getting a little bit pricey now but what isn’t
Redbrookboy

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Clive,

We appreciate your feedback and are glad to hear you have no complaints. We understand your concerns about pricing, as we strive to offer the best value while maintaining quality.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

The lady who helped me was extremely…

The lady who helped me was extremely friendly and very professional.

9 July 2026
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Reply from Bennetts

Hi Russel,

We appreciate your feedback! We're glad to hear that our team member was extremely friendly and very professional. Thank you for sharing your positive experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

No hassle at all an actual renewal that…

No hassle at all an actual renewal that was cheaper than the year before and cheaper than the comparison sites and the automatic renewal is great 👍👍👍👍👍

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Nigel,

We're delighted to hear that your renewal was hassle-free and that you found our pricing to be competitive. It's great to know that the automatic renewal is working well for you. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Nice one Bennetts

The staff gave great service ,the company gave great contact and great price . I have three bikes insured with Bennets and I wouldn't go anywhere else .

9 July 2026
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Reply from Bennetts

Hi,

We're so pleased to hear about your positive experience with our service, contact, and pricing. It's wonderful to know you're happy insuring your three bikes with us!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good company to deal with

We had some difficulty with our phones when making the payment for the policy. The lady at Bennetts was so patient with us and very helpful in resolving this issue so there was a happy ending. She really went above and beyond. The price of the policy is very good. Very happy with the service and would recommend.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Karen,

We are delighted to hear about your positive experience and that our team member was able to assist you patiently and effectively with your payment. It's wonderful to know you are happy with the service and the policy price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

To expensive

To expensive, other insurers quoting half the price of Bennetts

1 July 2026
Bennetts logo

Reply from Bennetts

Hi,

We appreciate you sharing your feedback regarding our pricing. We understand your concerns about the cost of our insurance. We are always reviewing our offerings to ensure we provide competitive value.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

No loyalty to loyal customers

I've been with your company for over ten years OK! every year we get a slight increase in premium but nothing drastic and a quick call normally sorts out the problem and the insurance comes down on average £50 everyone's happy job done
This year that slight increase has risen from £300 to over £450 not slight but a dramatic lunge two footed tackle that VAR needs a second look
I went to MCN compare and even then you beat your quote by saying it would cost £665 unsure if your computer has taken LSD or some comparable drug but it didn't raise a smile for me so I've swapped to another company that is over £300 cheaper with the same level if not bettered cover
You wish to keep loyal customers then be loyal to them don't think stupid and inane quotes will be met with 'Oh just tick the box' reactions and if you don't want clean licensed 44 year riding experienced with one accident to their name riders on your books just send us the email with an explanation attached and people will often just turn the page to a more reliable company....first bad experience with Bennetts but why would you do this....anyway been a pleasure now adios

11 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi,

We genuinely appreciate you sharing your detailed feedback regarding your recent renewal experience. We understand your frustration with the significant premium increase after a decade of loyalty, and we are truly sorry to see you go. We value our long-standing customers, and it is clear that we did not meet your expectations on this occasion.
We are continually reviewing our pricing and retention strategies, and your comments provide valuable insight . We wish you all the best with your new provider. While we're sorry to be losing you as a customer, we hope we'll have the opportunity to support your insurance needs again in the future.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Lots of benefits and auto renewal at a…

Lots of benefits and auto renewal at a fair price that was less than last year

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Robert,

We're delighted to hear you're happy with the benefits and the fair auto-renewal price, especially that it was less than last year. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Helpful on phone

2 July 2026
Bennetts logo

Reply from Bennetts

Hi David,

We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Motorcycle Insurance with Bennetts…

Just renewed motorcycle policy with Bennetts, easy to contact and speak to by phone to discuss renewal.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Ron,

We're so pleased to hear that renewing your motorcycle policy was a smooth and easy process, and that you found it simple to get in touch with us by phone. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

10 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Andrew,

We are so glad you received excellent service from start to finish. Thank you for your kind words and positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

The price was crazy and I managed to…

The price was crazy and I managed to get it £250 cheaper for the same cover

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Chris,

We appreciate you sharing your feedback. We are always reviewing our pricing to ensure we remain competitive.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

👍 good job

👍 good job 👍👍👍👍

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Steve,

We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Mr happy

Very very helpful and the price was a shock but very good, would recommend Bennett’s to all people with motorcycles .

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Paul,

We're so pleased to hear you found our service very helpful and that you were happy with the price. Thank you for recommending us to other motorcyclists!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent motorcycle insurance company

Excellent motorcycle insurance company. Understands biking and very good on context and contact

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Gerry,

We're so glad to hear you find our motorcycle insurance excellent and that we understand biking. Your positive feedback about our context and contact is much appreciated!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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