Benjamin James Bespoke Kitchens & Interiors Reviews 158

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

After looking on numerous internet kitchen cabinet companies and local supply and fit companies whom had limited choice I came across Benjamin James. I am so glad I opted for this company!! cabinet bu... See more

Rated 5 out of 5 stars

Replaced a kitchen cabinet with non standard height measurement to match 15 year old cabinets. Excellent build quality, helpful staff on the phone. Arrived within the expected timescale. No instruc... See more

Rated 5 out of 5 stars

Doors arrived very well packaged. We ordered these to replace exisiting bathroom cabinet doors that had gone past their best. Great quality and having the protective film on them allowed for us to ins... See more

Rated 5 out of 5 stars

We fortunately stumbled on Benjamin’s James’ website whilst searching for handless trims and after a couple of emails we purchased our entire kitchen. I have fitted a lot of kitchens with work and I m... See more

Company details

  1. Kitchen Supply Store

Written by the company

Established back in 2008, Benjamin James are a small friendly business passionate about bespoke interior cabinetry. We are renown for our quality workmanship and installations. From our workshops in Lancashire & West Yorkshire, we design, manufacture and install all aspects of bespoke kitchens and interiors such as bedrooms, dressing rooms, media and entertainment units, home offices and more. We work closely with interior designers, architects, property developers or directly with our clients to create outstanding yet practical designs. We pride ourselves on our honest & personal approach, combined with our vast wealth of knowledge and experience which we apply to all of our projects no matter how big or small, resulting in hundreds of happy clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Excellent Service

Ben was incredibly helpful and attentive from first to last. I needed units for my office so my order was relatively small however, I was treated like a valued customer and for that I am very appreciative.
The finished project looks great and I will certainly use again.

11 December 2019
Unprompted review
Rated 5 out of 5 stars

Ben is amazing

Ben is amazing, very understanding of all the potential issues when ordering all the things you'd need for a kitchen.
Any issues regarding delivery, Ben works as hard as anyone in finding a suitable time that suits you, the client.
I would deffo use Benjamin James again.

4 December 2019
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

I would like to share my experience having chosen Benjamin James Kitchens...they were SUPERB. Service and quality was second to none and also five stars for patience... my measuring wasn’t always up to scratch. I would highly recommend them and would be happy to business with them again.

23 September 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and Customer service

Benjamin James provided us with a full kitchen in Handless Light Grey which we installed ourselves. The kitchen looks fantastic and is of a very high standard. The quality of the units and doors is first class and we will definitely buy again if needed. I planned the kitchen design myself and made a few mistakes - Ben flagged these and suggested options for us.

The customer service level with this company is extremely high which made the whole experience of purchasing so much more easy. Ben was always available to answer my questions on email or phone - usually within an hour. This makes all the difference when you need help on the finer details of the install.

I will certainly use them again and cannot recommend them enough!! I wish there were companies like this for all aspects of home improvement! 10/10 for us!

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Ben of Benjamin James helped us out…

Ben of Benjamin James helped us out when our original supplier provided doors that were not to our liking. They were shaker top of the line wooden doors but the painted aspect left a lot to be desired. To the rescue came Ben with a couple of doors, one of which matched what we were originally trying to do. They were painted well and the quality exceeded the originals at a lower price! What a find wish we have known about them before, They will certainly be out first contact for the next kitchen!. Ben was excellent always helpful and very reponsive - Great company and great products

9 August 2019
Unprompted review
Rated 4 out of 5 stars

Excellent - thoroughly recommended

Quick, efficient and extremely helpful including proactive contact from Ben to help identify the best way to provide the new oven housing we needed. The only reason I’d reduce the score to 4 rather than 5 was the lack of instructions for the ‘bespoke’ unit. I managed to assemble it just fine but not sure everyone would have coped?! Overall excellent though - very impressed with the quality of manufacture, service and delivery

3 August 2019
Unprompted review
Rated 5 out of 5 stars

The highest of standards

Excellent advice to ensure you get the perfect solution for a new kitchen. Everything is manufactured to a high standard with quality fittings. The doors and panels are extremely well packaged to prevent damage during transit and unloading.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

Want a dream kitchen look no further

Ben was a pleasure to deal with. We purchased the utility and kitchen units to match from samples sent. Nothing was too much trouble even when I sent a home made drawing of what I wanted. We double checked the sizes and let Ben check it for us. Ben even delivered the kitchen to us on the date and time agreed. The quality is second to none and excellent value for money. I work for a Bespoke Homes Builder and never dreamed I would have such a beautiful, well made kitchen as I have had from Benjamin James. I had Dakar Grey Shaker Doors with Mali Wenge Worktops and it’s a beautiful combination that has so many compliments. My husband has installed the utility so far and has just started on the kitchen. All the units arrived made up so it has been effortless to install.

11 June 2019
Unprompted review
Rated 5 out of 5 stars

No problems at all

No problems at all, I made a mistake and ordered the wrong size unit which was changed straight away - I would recommend this company

1 May 2019
Unprompted review
Rated 5 out of 5 stars

Replacement Cornice

Tried everywhere to find replacement cornice for our fitted wardrobes and in desperation tried eBay and found Benjamin James. Placed the order and was expecting to wait for a couple of weeks for delivery. The delivery was within one week of placing the order and we are very pleased with the quality of the cornice. The items were very well packaged for transit.

17 April 2019
Unprompted review

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